Francisco Ramos Jr. *** Classon Avenue **-F Brooklyn, N.Y. 11205 Phone 646-***-**** ***********@*****.***
Objective: A position that maximizes my professional talents and strengths, while providing an avenue to personal growth and professional development.
SUMMARY OF QUALIFICATIONS
* Finished in the top five in having the best inventory in the N.E. * Provided excellent customer service (in which my associates performed in the top 10% of sales nationwide) * Computer Literate & Internet Savvy * Ability to type 55wpm, familiar in micro soft windows, word, quick books, and federal express ship, UPS * Extensive experience in the supervisory and management field * Provide current and prospective employees with information based on company policies and procedures job description, working conditions, wages and employee benefits * Served as a liaison between management and employees to handling questions, interpretation and administering contact to help resolve work related problems PROFESSIONAL HISTORY
Distribution Shift Manager: Net-A-Porter, L.I.C., N.Y. 5/2010-8/2011
*Internet company that specializing in high end fashion
*Supervised the operations in shipping, packaging, and Goods in
*Trained all associates the companies signature packing for outbound shipping also in QC,
In tagging clothing properly, and properly completing the put away process
*Training QC and how to process returns
Warehouse Manager: Hudson News, New York, N.Y. 1/2008-2/2009
* Retail store specializing in magazines and newspapers
* Supervised backend operations receiving and freight teams * Supervised and ensured all magazines were replenished replacing the old with new and store
were 100% grand opening ready * Prepped team for inventory excellence and having the warehouse 100% organized * Conducted meetings with associates about the importance of safety and standards
Night Operations Manager: The Home Depot, New York, N.Y. 4/2004-1/2007 * Retail specializing in home improvement * Supervised backend operations receiving and freight teams * Ensured all merchandise is replenished and store is prepped for 100% grand opening * Communicated with replenishing team on safety, sales, standards, and goals of the company * Maintaining inventory which finished number one in the N.E. region and in shrink with .2% * Scheduled the nightly associates and held them accountable * Conducted meetings with IMA’s (inventory mgmt. assoc.) regarding price changes and new products that arrived that evening
Sales & Merchandising Manager: Circuit City, Brooklyn, N.Y. 3/2000-1/2004 * Conducted sales associate training in reference to the latest products and entertainment systems *Responsible for merchandising, working schedules, planagrams, reviewing sales reports, and inventory * Responsible for PMI and gross margin reports for employees, which included customer ser- vice and quality of sales
Warehouse Manager: Computer Pak, Inc. Long Island City, N.Y. 9/1997-1/2000 * Specialized in distributing merchandise for MTV, Atlantic records, and Sony records * Supervised associates, client relations, customer service, and international and domestic ship ping & receiving federal express, UPS, and DHL packages * Handled client billing and inventory tracking and analysis
Store Manager: Frank’s Video, Brooklyn, N.Y. 1/1996-8/1997 * Video rental and game room store * Responsible for acquiring and retaining clientele, maintaining store appearance, video inven- tory and purchasing new video’s * Handled receivable and payable accounts monthly, quarterly taxes and payroll * Obtained and monitored arcade games, and handling all monthly payments on personal accounts for the business
Operations Manager: Information Builders, Inc. New York, N.Y. 9/1984-12/1995 * Specialized in computer software * Responsible for warehouse employee supervision, client relations, and customer service * Handled all domestic, international federal express UPS, and DHL receipts and shipments * Processed commercial invoice’s for all freight services, client billing, and inventory records maintenance and analysis
Education: Automotive H.S. Brooklyn, NY Graduated 1979 of June
Study Mechanics and Body Building
Honer Student all four years
Long Island University Brooklyn, NY
Major: Business Admin. Minor Pre-Med
Skills: Type 50 wpm
Knowledge of PC windows, little of Excel, emails, UPS, Fed-Ex Powerpoint, commercial
Invoices.