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Customer Service Quality

Worcester, MA, 01609
$9.00 ph
August 17, 2012

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Miguel A. Morales, Jr.

** *** ******, *********, ** 01609

(cell) 857-***-****, E-mail: ********@*****.***

Objective: A position as a customer service associate where quality customer care is valued.

Skills: Computer literacy skills

Able to multi-task

Punctual, dependable, and reliable

Team player and able to work independently

Education: G.E.D from Roca Inc. In Chelsea, Ma

Professional Experience:

Roca INC., Chelsea, MA January 2012 – March 2012

Community Cleaner

Providing sanitary services to streets within the Chelsea community

Ensured the proper use of tools and chemicals on appropriate sites and locations.

Worked in groups with trained and untrained workers

Davisville Grille, E. Falmouth, MA 2009 to 2010

Host and Food and Beverage Staff

Provided quality customer service.

Assured customer satisfaction.

Provided cleanliness to restaurant area.

Burger King, E. Falmouth, MA Summer of 2009

Food Preparer

Prepared food for customers.

Provided cleanliness to kitchen area.

Provided customer satisfaction.

Cape Abilities, Hyannis, MA Summer of 2008

Handyman and Landscaper

Applied paint, stain, varnish, and other finishes to buildings and other structures.

Watered and mowed lawns, trimmed plants, pruned trees and shrubs, and raked leaves. Planted trees, shrubs, lawns, and flowers and applied mulch and fertilizers.

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