Sr. Executive Logistics Returns & Reverse Logistics

SONU KUMAR MIROTHA

SR. EXECUTIVE – LOGISTICS

968******* ************@*****.*** Khonchpuri, Mahwa, Dausa, Rajasthan – 321608

PROFESSIONAL SUMMARY

Sr. Executive – Logistics with 3+ years of experience in e-commerce returns, reverse logistics and warehouse operations. Experienced in return order processing, data entry, wrong-item identification and clearance, QC coordination, item checking and verification, order tracking, reconciliation and operational issue resolution. Proficient in Microsoft Excel, including VLOOKUP, Pivot Tables and Data Validation, with strong coordination skills across warehouse teams and logistics partners.

CORE COMPETENCIES

Logistics Management • Returns Management • Reverse Logistics • Warehouse Operations • Order Management • Inventory Management • Order Processing • Quality Control (QC) • Data Entry • Data Reconciliation • Logistics Coordination • Operational Reporting • Microsoft Excel • VLOOKUP • Pivot Tables • Data Validation • Order Tracking • Issue Resolution • Team Coordination

PROFESSIONAL EXPERIENCE

SAADAA Logistics

Sr. Executive – Logistics April 2024 – Present

●Manage e-commerce return operations and warehouse activities, ensuring accurate and timely processing of return orders.

●Process return orders, perform data entry, and maintain accurate operational records.

●Coordinate reverse logistics activities with internal teams and logistics partners.

●Identify wrong items and coordinate clearance, checking, verification, and required follow-up.

●Coordinate QC activities and ensure returned items are checked as per process.

●Track return orders and resolve operational issues to support smooth day-to-day operations.

●Support inventory and return reconciliation and maintain accurate return-related records.

●Use Microsoft Excel for operational data management, tracking, reconciliation, and reporting.

Executive – Logistics July 2023 – March 2024

●Supported e-commerce return order processing and warehouse operations.

●Handled return data entry, order tracking, and operational updates.

●Supported item checking, QC coordination, and return-related issue resolution.

●Coordinated with warehouse teams for smooth handling and movement of return items.

●Maintained operational records and supported reconciliation and reporting activities.

EDUCATION

Bachelor of Arts (B.A.) – University of Rajasthan, Jaipur – 2022

Senior Secondary (12th) – Board of Secondary Education, Rajasthan – 2019

Secondary (10th) – Board of Secondary Education, Rajasthan – 2017

TECHNICAL SKILLS

Microsoft Excel: VLOOKUP, Pivot Tables, Data Validation, data tracking, reconciliation and operational reporting.

CAREER OBJECTIVE

To build a long-term career in Logistics and Operations by applying my experience in returns, reverse logistics, warehouse coordination and data-driven operational processes while contributing to efficient and accurate business operations.

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