Shauna Gaskin
General Manager
Erwin, NC *****
**********@*****.***
Professional Summary
General Manager with over 15 years experience. Excellent reputation for team leading and building. Organized, reliable, able to multitask, quick learning, and dependable. Experienced in Restaurant and Warehouse Management.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
General Manager
Arbys-Smithfield, NC
October 2021 to July 2023
General manager of several stores, with Smithfield, NC being the last location. Operated a busy fast food restaurant and oversaw 25-30 employees, sometimes more depending on location. Performed all the appropriate ordering and paperwork needed to run the store day to day. General Manager
Taco Bell-Benson, NC
August 2015 to September 2021
General manager of several stores, with Benson, NC being the last location. Operated a busy fast food restaurant and oversaw 25-30 employees. Performed all the appropriate ordering and paperwork needed to run the store day to day.
Loading Manager
Dunbar Foods-Dunn, NC
July 2013 to August 2015
Managed the outbound side of the warehouse. Oversaw my department as far as all of the employees, and did the hiring, firing, and disciplinary actions. Would receive the orders for the trucks and then make sure the employees were packing the right product and packing it correctly. Managed where the trucks would go to be loaded.
General Manager
Wendy's-Erwin, NC
August 2005 to July 2013
Started as Assistant Manager for two years and then served as General Manager for the next four years. Performed all the appropriate ordering and paperwork needed to run the store day to day. Oversaw anywhere from 20-30 employees at this location.
Education
Business Management (Associate's degree)
Wake Technical Community College-Raleigh, NC
May 2006
High school diploma
Triton High School-Dunn, NC
May 2003
Skills
Order fulfillment Kitchen Management Experience Customer service Inventory control Customer relationship building Managing teams in warehouse setting - Largest team managed in a warehouse setting (More than 20 team members) Casual dining experience Sanitation Workday Food Safety Microsoft Office Restaurant Management Shift management Commercial insurance knowledge Warehouse management experience Warehouse management Assistant manager experience Emergency procedures Retail sales transactions LIFO Teamwork Warehouse management system Serving Word processing Personal protective equipment (PPE) use Spreadsheet tracking Guest relations Salesforce Forecasting Materials handling Cash handling Communication skills Just-in-Time Shipping & receiving FIFO Computer skills Telemarketing Budgeting Inventory optimization Employment & labor law Recruiting Classroom experience Microsoft Word Personal protective equipment
(PPE) adherence Retail sales RFID for inventory management Safety regulations Conveyor belts Team leadership LOTO Merchandising Labor Cost Analysis Leadership Fast casual experience Conflict management Negotiation Product management Food service Profit & Loss Computer literacy Warehouse supervisor experience Kronos FEFO Stocking 3PL Purchasing HACCP Time management Microsoft Outlook Order picker Periodic inventory method Retail warehouse supervision experience Training & development Manufacturing company experience Windows Management Lean Heavy lifting Sales Payroll Performance management Forklift Microsoft Excel Strategic Planning Manufacturing Basic math Grocery store Team development Accounting Productivity software Microsoft Powerpoint Manual handling Call center Sales management Kitchen experience Operations management Hazard communication Supply Chain Supervising experience Production planning Warehouse experience - Warehouse experience (3-5 years) Visual inventory control Barcode scanning for logistics Computer operation Assembly Technical Proficiency Processing cash transactions Team management
Certifications and Licenses
ServSafe
Present
Driver's License
CDL
OSHA HAZMAT Hazardous Materials Handling Certification Fall Protection Certification
OSHA Fire Safety Training Certification
Food Safety Certification
Life Insurance License
RN License
Food Handler Certification
Additional Information
References:
John Hildebrand - 910-***-**** - personal reference Contessa Carr- 919-***-****- former Area Coach(Taco Bell) Katharine Jenkins- 910-***-****- former co-worker (Taco Bell)