Customer-Focused Retail Clerk Assistant

Experience

Duke and Duchess (Englefield Oil) Lancaster, OH

Cashier/Customer Service/Sales Associate 01/2025 - Present Managed inventory, stocking, and counting items to ensure efficient operations Maintained detailed records of work requirements and financial transactions Provided exceptional customer service by handling money, gift cards, and card payments Prepared and cooked breakfast for morning shifts, ensuring a smooth transition for the next shift Completed end-of-day paperwork and filing tasks to maintain organization Monitored and analyzed competition in the business area to identify opportunities for improvement Cotton Candy Shoppe LLC Flower Mound, TX

Server, Host,Maintenance Technician, Cook 04/2024 - 01/2025 Organized and hosted events such as business meetings, schools, and open houses Prepared, cooked, and served various cuisines to customers and their guests Communicated effectively with customers to ensure satisfaction Collaborated with the owner and maintenance team to address equipment issues promptly Loaded and unloaded vehicles for event set-up

Engaged in direct customer service to meet their needs and provide a positive experience Anchor Hocking Lancaster Lancaster, OH

Quality Inspection/ Set pack 01/2022 - 04/2024

Ensured high quality of glassware through thorough inspection Passed audits and followed procedures accurately

Packaged and shipped glassware efficiently

Adapted quickly to various positions as needed

Thrived in fast-paced, high-pressure work environments Demonstrated strong attention to detail and quality control in all tasks Skills

Customer service, Time management, Problem Resolution, Sales Experience Education

Lancaster Highschool Lancaster, OH

Business, Life Skills 10/2005

Obained Ged. Completed classes Life skills and business operations Languages

English

Dana Romine

740-***-**** ************@*****.*** Lancaster, OH