TRICIA KISER
*** ***** ******, *** ****, Tallahassee, FL • 850-***-**** • ***********@*******.***
Seeking a part-time job to learn new skills, supplement my income, and possibly enter a new career field. WORK EXPERIENCE
Department of Agriculture & Consumer Services 08/2023 - Present Accountant IV Tallahassee, FL
• Opens mail with checks to put the documents in order.
• Audits batched deposits to check for errors.
• Electronically deposits checks to Wells Fargo.
• Makes corrections to completed deposits in database.
• Assists in making remote deposits, bank adjustments, and other transactions as needed. Family Dollar 08/2025 - 10/2025
Customer Service Associate Tallahassee, FL
• Managed sales transactions while working assigned cash register
• Maintained security of cash and protected company assets
• Responsible for cleanliness throughout the store
• Kept the store well-stocked and recovered merchandise
• Assisted customers with questions and recommendations
• Maintained professional and friendly interactions with customers Department of Agriculture & Consumer Services 08/2014 - 08/2023 Operations Analyst I Tallahassee, FL
• Reviewed 80-100 cash sheets monthly to assure that payments were applied to invoices with the correct Revenue codes.
• Resolved payment problems, improved operations and provided exceptional client support.
• Conducted monthly Feed, Seed and Fertilizer reconciliations.
• Prepared 5 refund applications monthly.
• Developed and updated tracking spreadsheets using Excel.
• Developed written documents and reports related to programs and operations. Regulatory Specialist II Tallahassee, FL
• Used Access to prepare a quarterly-published memo of pest control companies with violations.
• Created file index in Excel to track files received.
• Retrieved and logged in electronic files of pesticide inspections, extracting documents for data entry.
• Compiled files for public records requests and supervisors.
• Emailed correspondence for outgoing warning letters and administrative fines to co-workers, supervisors, and field staff.
EDUCATION
Certificate: Accounting Technology Operations
Tallahassee Community College Tallahassee, FL
Associate of Arts: Criminal Justice Technology
Tallahassee Community College • GPA: 3.57 Tallahassee, FL
• Member of Phi Theta Kappa, served on social committee
• Took class notes for Disabled Student Services
• Dean's List Spring 1993
• Graduated with 3.57 GPA
Bachelor of Science: Criminology
Florida State University • GPA: 3.357 Tallahassee, FL
• Graduated with 3.357 GPA
• Completed a security internship at Walt Disney World, where I won an award for my work on a weekly bulletin
SKILLS
Accounting familiarity, Business operations, Customer service, Database Management, Filing and data archiving, FIS, FLAIR, Mail handling, MS Office, Multi-line phone proficiency, Operational improvement, Problem resolution, ROC, Spreadsheet management