Administrative Operations & Office Support Specialist

Shannan Green

Columbia, SC ***** ***********@*****.*** +1-803-***-****

Willing to relocate: Anywhere

Professional Summary

Reliable and detail-oriented administrative professional with experience in customer service, data entry, and office operations. Skilled in managing scheduling, maintaining accurate records, and supporting team productivity. Adept at handling confidential information, coordinating with clients and staff, and ensuring smooth day-to-day operations.

Core Skills

• Customer Service & Communication

• Data Entry & Records Management

• Scheduling & Calendar Coordination

• Microsoft Office (Word, Excel, Outlook)

• Filing Systems & Document Control

• Team Support & Office Administration

Professional Experience

Patient Service Representative

Prisma Health — Columbia, SC Oct 2024 – May 2025

• Managed daily office operations including appointment scheduling, meeting coordination, and handling correspondence

• Provided frontline support to patients, ensuring prompt resolution of inquiries

• Maintained accurate records while adhering to privacy regulations

Office Manager

Addus HomeCare — Columbia, SC Feb 2020 – Dec 2024

• Supervised administrative staff and delegated tasks to ensure operational goals were met

• Developed and implemented efficient filing systems to improve document retrieval

• Maintained confidential employee records and ensured compliance with privacy standards

• Prepared reports on office expenses and operational performance for management review

• Managed relationships with clients, vendors, and contractors in a professional manner

Additional Experience

• Security Officer, Columbia SC (Feb 2017 – Feb 2020) — Patrolled facilities, monitored security systems, and ensured workplace safety

• Dump Truck Driver, Addeco — Chapin, SC (Jan 2017 – Dec 2020) — Transported materials safely and maintained accurate records

• Trash Collector, Advance (Feb 2018 – Aug 2021) — Operated collection vehicles, maintained service records, and ensured compliance with safety guidelines

Education

High School Diploma

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