Abby-Jean Crumpler
Excellent skills in Microsoft and Leadership
Zebulon NC, 27597
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EXPERIENCE
Sara Lee, Tarboro, NC — Production
September 2024-- May 2025
●Maintaining and operating production equipment
●Assisting with distributing the final products
●Monitoring stock levels and helping with shipping procedures
●Following safety policies and detecting potential machinery problems early on
●Assembling products and parts
●Completing quality assurance testing on goods and products
Jernigan Oil, Pinetops, NC — Asst. Deli Manager
December 2023 - October 2024
●Training new employees
●Maintaining cleanliness and organization in workstations
●Leading shifts
●Managing inventory
●Managing deli staff, including hiring, training, and scheduling
●Ordering inventory and managing food costs
●Ensuring safe food preparation
Assurant, Pinetops, NC (Remote) — Customer Service Spec. 1
March 2022 - December 2023
●Answering customer questions regarding products, services, and company policies.
●Troubleshooting technical issues and providing solutions
●Managing customer accounts and updating relevant information
●Handling customer complaints and escalations effectively
●Utilizing customer relationship management (CRM) systems to track customer data and interactions
EDUCATION
Edgecombe Community College, Tarboro,NC — G.E.D
October 2010 - October 2010
SKILLS
●Microsoft
●Leadership
●Problem-Solving
●Teamwork
●Organized
●Communication.