Aspiring Writer with Library Leadership Experience
Resume:
Athens, OH *****
*********@*****.***
DAMIAN SINGLETON
EDUCATION
Ohio University – Bachelor’s Degree in English (Creative Writing) Cumulative GPA: 3.682
Expected Graduation: May 2027
Dean’s List (Fall 2023, Spring 2024, Fall 2024, Spring 2025, Fall 2025. Spring 2026) EXPERIENCE
Alden Library, Ohio University — Library Support Specialist, Student Team Lead SEPTEMBER 2023 - CURRENT
● Led and supervised a team of 6 library support specialists, managing the building, delegating tasks, and providing customer service and technology training, ensuring 100% workplace compliance.
● Provided virtual assistance through LibAnswers to 10+ patrons per shift, answering inquiries and providing guidance regarding library technology and research resources, solving 90% of patron concerns.
● Efficiently operated scanners, printers, and computers during peak library hours, successfully attending to the projects and documents of 95% of patrons.
● Adaptability and reliability in handling demanding schedules AMC Theatre, Indian Mound 9 — Crew
JUNE 2025 - AUGUST 2025
● Delivered excellent customer service to 200+ guests per shift, greeting guests, resolving concerns, and handling transactions, contributing to a 10% increase in repeat customers.
● Increased upselling by 20% through utilizing suggestive selling techniques, contributing to a 15% rise in concession sales over a 6-month period.
● Maintained a clean and welcoming environment by preparing concessions, cleaning facilities, and monitoring auditoriums, adhering to 100% of safety protocols. Corporate Cleaning, Upper Arlington, OH — Cleaner
AROUND 2015, ON AND OFF, TO AUGUST 2022, JULY 2025 - AUGUST 2025
● Mopping, vacuuming, dusting, and general maintenance
● Cleaning primarily in hotels, salons, offices, and apartment complexes in a fast and efficient way Steady Strides Riding Center, E Old Vail Rd, AZ — Internship, Stall Mucker MARCH 2023 - MAY 2023, MAY 2024 - JULY 2024
● Horse care tasks, including mucking stalls, grooming, and feeding
● Organizational skills demonstrated through system creation for scheduling and feeding routines Boxland Media, Huntley Rd, OH — Internship
JANUARY 2023 - MARCH 2023
● Gained skills in collaborative teamwork
● Office tasks: document sorting, inventory management
● Proficiency in adapting to new tools and equipment SKILLS
Multiple Google Products (Docs, Sheets, Slides) Effective communication skills Adaptability
Punctual Can type up to 75 WPM Problem solving Customer Service Reliable
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