Social Work Professional with Leadership Experience
Resume:
Sydney Haines
Akron, Ohio ****4
****************@*****.***
Education
Bachelor of Science, December 2022
University of Akron
Major: Social Work
Work Experience
Starbucks, Stow, Ohio
Shift Supervisor, August 2019 – February 2022
● Supervised 10 staff members per each 8-hour shift
● Served 500 – 1,000 customers per shift
● Create’s multiple plans and tasks throughout shifts
● Manage 500-1,300 dollars per shift
● Communicate and connect with over 10 plus customers per shift Community Support Services, Akron, Ohio
Case Manager, February 2022- Present
● Managed a caseload of 50-65 clients
● Providing social support and education on mental health
● Provided between 5-10 resources per client
● Trained in motivational interviewing
● Created client centered goals with treatment plans with 50-65 clients.
● Provided crisis intervention and pink slips to 5-15 clients
● Care coordinated psychiatry services, medications, and primary care needs to 50-60 clients. Internship
Victim Assistance Program, Akron, Ohio
Victim Advocate Intern, June 2022 – November 2022
● Managed a caseload of 10 – 15 clients
● Provided crisis intervention via phone, online, and in person to 5 – 15 clients per day
● Provided 2-8 community resources per client
● Educated 10-30 client’s about the criminal justice system and their rights
● Managed a caseload of 2-6 culturally diverse clients
● Provided advocacy via phone, online, and in person to 5-15 clients per day
● Documented service notes on 1-50 clients
● Volunteered 2 outreach/community events
Training
Motivational interviewing
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