Experienced Management and Administration Professional

Della Leontyne Phelps

*** **** ****** *********** ******** 74848

Email: *****.********@*****.***

Skills:

Business Management Executive and Administration Officer, Excellent Customer service skills,

Filing and Typing Experience, Store inventory experience, Organizational and

Financial records, Account Payable, Payroll and Account Receivable experience plus 5-10+

Yrs. experience in Management.

Education: Wynnewood High School Wynnewood, Oklahoma 73098. Graduated May 1981 High

School Diploma

East Central University Ada, Oklahoma 74820. Graduated December 1986 1st Bachelor’s

Degree Music Education/ Recreation minor in General Education

Mississippi Valley State University Itta Bena, Mississippi. Graduated May 2016

MBA Master’s Degree in Business Administration with a Concentration in Management

Florida Southern College Lakeland, Florida 33805 2nd Bachelor’s Degree Business

Administration with a Minor in Communications December 2019

Work History:

Oklahoma DHS Child Welfare/FSC/ Permanency Planning

Ardmore, Oklahoma 73401

Employed: 06/03/2019 to Present

Duties: I have currently working for both Family Centered Services and Permanency Planning for Child Welfare at the Carter County Office. Our main goal as a Family Centered Services (6 month to a maximum of 9 months) / Permanency Planning (up to one year) specialist is to assess safety of the children with our ongoing AOCS and ISP treatment plan: I. Assess of Child Safety; II. Protective Capacities; III. Safety Threats/ Impending Danger; IV. Safety Decision: Safe/Unsafe; V. Safety Threat Intervention.

Pauls Valley Care Center /Activity Director

Pauls Valley, Oklahoma 73075

Employed 04/12/2019 to 06/01/2019

Duties: I was in charge of all the monthly activity events for the nursing care residence including the females going to the on-site beauty salon weekly, nail/manicure care with the nursing staff, setting up all of their monthly doctor and dental appointments, monthly birthday cake celebration, bingo, arts and crafts, special events like (Easter, Christmas, Thanksgiving, Valentine’s Day, St. Patrick’s Day, Birthdays, July 4th Independence Day, Mother’s Day (Made all the residential mother’s (Mother’s Day Hats).

Big Five Community Services/ Vocational Coordinator (DDSD)

Pauls Valley, Oklahoma 73075

Employed: April/08/2011 to 10/4/2013

Duties: I was in charge of three different Re-Run Junction Thrift store daily operations both the stores and the residential centers. My main duties was the office administration of the sales distribution and payroll: Account Payable and Account Receivable, Bank Deposits overviews daily, as well as the administration of the voucher distributed to clients of my clients for the daily living skills to operation in a smooth manner.

Reason for leaving- Company was going out of business soon.

Fed-Ex Ground/ Delivery Driver

Leland, Mississippi 38756

Employed: 10/09/2013 to 10/07/2015

Delivery of packages daily to patrons both in the local community as well as business to business operations through the companies scanning and tracking device equipment department.

Reason for leaving: My son and daughter in law where moving to Tampa, Florida, my daughter and son were expecting my first grandchild my granddaughter Little Della Phelps and I wanting to be close to them to support their new arrival.

One Touch Direct/ Outbound Sales Representative

W 1605 Sligh Avenue Tampa FL 33601

Employed: 10/12/2015- 03/15/2019

Duties: Call center customer care representative assisting clients with accounts and technical troubleshooting in some cases.

Reason for leaving: Relocated back home to care for my only living parent my mother in Wynnewood, Oklahoma.

Special skills:

Power-point, Microsoft excel, Microsoft word, Microsoft office, filing, and administrative skills/ Payroll, Memos, Accounts Payable and Account Receiving Clerk experience Typing, key punching experience, accounting experience, Circulations District sales Manager, Elected City of Wynnewood as an City Commissioner for the Wynnewood Housing Authority Board Member as well as a chamber member of music in the Wynnewood Music Club, Wynnewood for 2 years 2011 through 2013 Currently I am a Life-time member of the National Society of Leadership and Success Member for Academics and Excellence Online Charter Member.

Reference:

Tyra Patterson-Watts-405-***-****

Equilla Joyce Woods 979-***-****

Cassandra Stephens 918-***-****

Brenda Stamper 757-***-****

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