Customer Service Call Center
Resume:
Dina Foraker
Aberdeen, MD *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Supervisor
Freight Breakers, LLC-Aberdeen, MD
April 2025 to Present
I keep track of the information of the trailers that the gentlemen unload and how many trailers they do Janitorial Worker
Sizemore Inc.-Middletown, DE
December 2023 to Present
Clean bathrooms break rooms trash
Grill Operator
Waffle House-Belcamp, MD
August 2023 to Present
I prep the food an cook food for customers
Wal-Mart Associate
Walmart-Durant, OK
October 2019 to Present
I’m a cashier, I ring up customers an try an get them out of line as fast as possible. EVS Housekeeping
University of Maryland Hospital-Bel Air, MD
May 2024 to March 2025
I go in take patient trash an then take my 15 min break then come back an sanitize patients room soup room supply closet nutrition area
Hostess/To-Go
Metro Diner-Middletown, DE
September 2022 to February 2023
I greeted the guest an sat them. I also took to go orders ACT Today (Advance call center technology)
Bank of America-Johnson City, TN
June 2021 to August 2021
I worked for the prepaid claims department
Picker
Amazon Warehouse-Middletown, DE
January 2021 to April 2021
I picked orders
Cashier/Deli
TA Travel Centers-Elkton, MD
July 2017 to June 2018
Provide warm customer service. Always smile. Work smoothly and efficiently. Cashier/Shift Lead
Jack in the box-Dallas, TX
June 2016 to June 2017
Memorizer orders quick and efficiently. Served and waited tables. Drive Thru Cashier
Carl's Jr.-Elk City, OK
May 2015 to May 2016
Memorize orders quick and efficiently. Handle cash in drawer. Office Secretary
Belcamp medical-Belcamp, MD
April 2012 to April 2015
Prepares, assist, and accurately complete all forms Takes vital signs
Greets patients and visitors and directs them accordingly Obtains authorization as needed to process patients for services Explains all required paperwork and forms to patients and ensure the proper completion of all paperwork Answers incoming telephone calls in accordance with company procedures and directs callers accordingly Maintains supplies, cleans and stocks rooms with required supplies Check-in, check-out, and record processing
Performs urine drug screens (UDS) for both DOT and Non-DOT drug screens using the proper chain of custody; ensure preparation for specimen pick-up and shipment to appropriate laboratory Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures
Customer focused, and team worker
Education
High school or equivalent
Desoto High School-DeSoto, TX
May 2012 to May 2015
Skills
• Driving
• Custodial experience
• Shipping & receiving
• Store management
• Heavy lifting
• Fast Food
• Food handling
• Team Member
• Medical records
• Leadership
• Shift management
• Clerical experience
• Cleaning
• Microsoft Windows Server
• POS
• Food Prep
• Time management
• Sales
• Guest services
• Interviewing
• Outside sales
• Team management
• Hospitality
• Cleaning Experience
• Pet care
• Merchandising
• Industrial cleaning
• Sanitation
• Clamp truck
• Computer Networking
• Customer Service
• Filing
• Employment & labor law
• Basic math
• Customer service
• Food Service
• Communication skills
• Hotel experience
• Warehouse experience
• Food preparation
• Help desk
• Pricing
• Windows
• Cash handling
• Security
• Kitchen Experience
• Floor care
• Supervising experience
• Guest relations
• Childcare
• Computer literacy
• Teaching
• Typing
• Grocery store
• Restaurant experience
• Front desk
• Cash register
• Medical terminology
• Conflict management
• Food Safety
• Commercial cleaning
• Upselling
• Public relations
• Operating Systems
Certifications and Licenses
ServSafe
Driver's License
October 2023 to December 2031
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