Veteran IT Leader Seeking Growth Opportunities

Larry White Sr.

**** ******** **.

Glen Burnie, Md. 21060

Email: **************@*****.***

Phone: 443-***-****

OBJECTIVE:

To obtain a career in advanced Information Technology or Marketing that effectively combines Network Analyst/Hardware-Software troubleshooting and also Marketing Products & Services to meet Clients needs for Branding, Marketing, and Advertising. Seeking a progressive company that facilitates initiative, growth, value-team work, and bottom line results.

QUALIFICATIONS SUMMARY:

+ 30 Years of Information Technology/Telecommunications experience with the United States Navy and Civilian sector. Encompassing hardware /software installations, testing adjusting, and monitoring-replacement. Accomplished, results oriented executive with over 20 years of experience in all aspects of Information Technology Services. Repeated success leading highly skilled, cross-functional teams in the design, development, and implementation of technology solutions. Strong, decisive leader with excellent analytical, communication, and team building skills with experience in the federal, medical, financial, and government industries.

COMMUNICATIONS – COMPUTER EXPERIENCE:

Hardware: IBM PCs and UNIX based computers, High Frequency direction finding systems, AT&T, STU-III secure phones, Executone, Audix. AN/WSC-3 Transceivers, DAMA (Demand Assign Multiple Access), Frequency Management systems, Dopplers, Microwave –Connectivity and Satellite Communications. CDMA/TDMA Technologies. DRT-1201A/DRT1101A, CE-10000. CCTV, Advanced Digital Audio Collection Systems (ADACS), Gateguard, Verdin, Cudixs, Satellite systems. OptixPlex, Latitude, Inspirons, ISDN, AS-400. GX620, GX745,Treo’s, Blackberries, Treos, VPN-Cisco3002 Concentrator, CISCO Routers 1700, 2600 series, Dell laptops, desktops. Riverbed. BlackBerry Enterprise Server 5.0. Dell Venues, Ipads, Microsoft Surface Pro’s 3&4.

Software: Microsoft 2016, Netscape, Picturetel-Polycom for VTC Teleconference, DMS (Defense Message Systems), Meditech 6.0, Medicrus, Medisoft, Medical Manager, HTML, MS Office 2010, 2007, Symantec Ghost 7.5, Imaging/Barte-PE, Netcool. Remedy, Magic Clarify and Track It Trouble Reporting Systems. Active Directory, DHCP, DNS, Landesk, PCAnywhere, Veritas, VD Coder, Active Sync, Wireless Sync, IntEMR-Electronic Medical Records, Citrix Megaview, Athena. IE7 IE8, BGP routing protocol, MPLS, TADEM, Reflections, Info-Vista. Share-Point. IE7, IE8, SMS, RDP, TS-Census, Citrix, Deltek, Cost-Point. DataWarehouse. VMware, VB Scripting, SCCM, SCOM, Maximo 6.2, Backup Exec-12, QuickBase, QuickBooks. GroupWise 7.0/8.0. WinMagic/ Zenworks, MDM Solutions, Mobile Iron, Air-Watch. MS Project, Google Docs, SDLC. MAC, Apple Products. Mircosoft NOS. Polycom/Vortex, Wrike, Basecamp, Work Zone, Mavenlink, Salesforce. Solarwinds. NNMI, OMI, ServiceNow.

Operating Systems: Vista, XP, Win2k, Windows 98/2000, NT 4.0, Unix-Linux. FreeBSD, Win2k, Win2k3-Windows 2008/2010 Servers, Windows 7, Windows 10, IOS 9.3

WORK EXPERIENCE:

June 2018 – Current

Sr. Network Operations Engineer/Analyst – Exelon, Baltimore, Md.

Responsible for monitoring 24x7operations Exelon Corporations to include multiple regional affiliates.

Ensuring proper SLA is met in accordance standard operating process in a fast-paced networking environment.

Proficient in monitoring SNMP V-3 alarms in NNMI & OMI, Spectrum, Solarwinds, and deterring root cause of outage with details reporting and analysis.

Provide excellent customer support for clients and reporting detailed outage information to management teams.

Maintain NERC standards in PSP coupled excellent troubleshooting and communications skills

Team player both professionally and technically in efforts coordinate conference calls/bridges in order to alleviate chronic outages and long-term circuit degradation.

Prepare weekly daily/weekly status reports with details including Crystal Reporting

Proficient in batch scripting, sever patching, and monitoring all 7 Layers of OSI.

Expert in incident management, maintaining SLA, working various vendors to isolate anomalies in highly technical arena.

Jun.2016– Jun2018

Sr. Network Engineer –Department of Labor, Washington, DC.

Responsible for day to day of Cisco Switches Layer 2,3 troubleshooting in efforts to support Department of Labor staff.

Proficient in Solarwinds network monitoring and configuration in efforts to triage nodes and down equipment

Proficient in mirroring switches and configuring 2960 3560 Cisco switch on different VLANS that directs data from one network node to the next based on short path labels rather than long network addresses, avoiding complex lookups in a routing table.

Maintain and troubleshoot network tickets via Remedy in efforts to meet SLA’s

Provide customer support for various departments in timely manner to avoid circuit downtime.

Prepare weekly status reports to Federal Leads in efforts to show progress and various site outages for day to day operations.

Interfacing with customers to ascertain their needs and requirements for networking expansions.

Maintain SIR’s, SAV’s reports for Federal Leads as well LAN gear for end of life cycle.

Perform port activation for all DOL agencies both remotely and locally from various Telecom closets at HQ.

Team Lead with Microsoft 2016 rollout, troubleshooting, and implementation.

Jan 2012 – Jun.2016

Sr. Wireless Engineer, CCTV Administrator Metropolitan Police Department (MPD)

Responsible overall infrastructure of CCTV network for MPD

Deployment of Microsoft 2016 suite and troubleshooting.

Coordinating maintenance checks with contractors in efforts to maintain daily operations.

Troubleshoot cameras in the field to maintain connectivity with routers.

Inspect wiring and cabling in efforts to prevent corrosion CCTV LAN systems

Manage all CCTV equipment to include hardware and software upgrades with vendors to met DOD specifications

LANDesk Administrator providing systems management, security management, service management, asset management, and process management solutions to organizations. Operate and utilize for day to day operations on an Enterprise level for software, patch, and remote virtual control to servers and desktop.

Maintained and setup high level VTC’s using Polycom equipment with secure Taclanes

Managed Audio Visual equipment for multiple customer sites for both DOD and Civilian clients

Implement NOS – Network Operating Systems for server management, updates, application deployment, GPO, groups for file sharing and printing.

LANDesk Administrator providing systems management, security management, service management, asset management, and process management solutions to organizations. Operate and utilize for day to day operations with Active and GPO policies.

Genetec system software to manage television cameras for surveillance.

Configure wireless point to point bridge to connect with head end server

Configure SV-16 onboard video cards, switches & routers

Configure VLAN circuits via switches uses CAT5 and CAT6 cables.

Maintain logs for connectivity in efforts to trouble root cause power & network outages

Configure bridge wave radio systems with CCTV network for RF connectivity.

Manage wireless mobile device, BlackBerrys, IPHONES, and Tablets via MDM Solution – Air Watch in efforts to manage business/personal mobile devices on an Enterprise Network

Operate & utilize Pantascene via gateway solutions to merge various network into universal view.

Windows 7 Migration implementation technician for various departments and projects.

Oct 2010 – Jan 2012

IT Project Manager, Mobile Administrator State of Maryland – Department of Human Resources

Overall Responsible for IT Infrastructure and day to day IT operational for over 5000 users

CCTV Manager for DHR to include operations, site visit, repairs, troubleshooting in the field with Genetec software.

Overall Responsible Scheduling/Relocation of hardware for Social Security Administration

Knowledge of Software Development Life Cycle (SDLC) Project Management .

BlackBerry Administrator for over 2000 users. Using BES version 5.0 including design CDMA, TDMA for mobile platforms.

Proficient Mobile Technology MDM’s, Air Watch, Mobile Iron to manage Bloatware Applications, Data Encryption and Remote Wipe.

Proficient in Active Directory – DHCP both troubleshooting and setting up user account and managing and prioritizing hot issues.

Proactively updating Windows servers for Healthy Infrastructure.

Coordinate Mobile activations with various Cellular carriers for BES Enterprise / BIS to include SIM, IMEI, FIP Compliance, data security.

Maintain logs/records of personnel for various jobs across CONUS for relocation of SSA offices.

Interact with various Contract Officers (COTR) on compliance and coordinated SSA office relocations.

Proficient in using VMWare virtualization extensions for server management and application support to include Cloud solutions with providing a means of distributing secured virtual desktops to networked client PCs.

Experience is eliciting business goals and user needs and using MS Project for tracking goals, deadlines and migration status.

Extensive experience deriving user needs and business requirements

Maintain all software/hardware needs for company including Blackberry-Android including Contact, Calendar and Emails.

Configure VOIP circuits with Avaya and Cisco equipment – Cat 5E

Proficient with SCOM for administering and filtering overall Healthiness of server infrastructure to includes patch updates, monitoring, alerts and notifications

Use SQL 2005/2008 in a test environment for application servers with Active Directory – GPO’s

Work with CEO and Quick Book software for managing Financial for the Contract

Assist VP with contract writing, proposals and RFP submittals.

Aug 2009 – Sep 2010, Systems Administrator, United States Naval Academy

Responsible for 600 end users in a very fast paced environment including, IT, Finance, Procurement and Project Management.

Maintain over 40 servers both physical or remotely.

Administer GPO settings throughout the network and maintain Firewall security via Cisco ASA 5505.

Maintain two firewalls via PPOE connection through Verizon including the PIX and enabling/disabling ports to prevent undesired traffic from disseminating through the network.

Maintain 6 T1’s for bandwidth over various sites to include troubleshooting smartjkack, CSU/DSU issues.

Provide customer support for various departments in timely manner to avoid circuit downtime.

Able to diagnose anomalies in a short period of time to avoid circuit interruption

Use VMware to managed servers remotely, also maintain/configure cisco routers for wireless bridge networks 802.11g

Proficient in Bluetooth technology, Blackberry devices and other PSA devices networked to domain.

Use Remedy/Maximo to track all workorders and trouble tickets.

Jun2008 –Aug 2009 W.R Grace Inc. Systems Administrator

Team Lead for the following rollouts; Vista, IE7, Microsoft Office 2007, and Inventory for over 600 end users.

Run crystal reports for asset tag and service discovery in efforts to track, latest service packs, operating system, and anti-virus.

Remote troubleshoot via Cisco VPN Client to desktops, and Windows 2003 server, including password resets, add delete user from serve.

Proficient in configuring HP PROLANT severs DL/ML

Knowledge of using SharePoint in efforts for file transfer and sharing in a highly technical arena.

Configure MS SQL servers to host proprietary application and migrate data from workstation to server using disaster recovery backup. HP DATA Protector and Backup.exe

Review Event Logs and security alerts on Windows server in efforts to diagnose errors and anomalies.

Add/Delete computers, printers and various nodes out of Active Directory (AD) on Windows 2003 server, including maintenance such as backups, and group policy procedures.

Maintain Active Directory maintenance and user status, giving rights and privileges as needed.

Use Sun Solaris Operating system in efforts network SPARC-based and x86-based workstations and servers from Sun and other vendors, with efforts underway to port to additional platforms and proprietary software

Configure computers, printers, and wireless devices in DHCP, maintain non duplicate IP nodes, and maintain status of MAC addresses.

Configure VLAN circuits via switches uses CAT5 and CAT6 cables.

Use Citrix, SMS streaming software to remote to various computers on the network.

Use group policy to push down security and Microsoft updates.

Configure (BES) Blackberry Enterprises Server on the network in efforts to configure wireless devices 802.11b networks.

Maintain desktop support to over 8,000 end user including software upgrades, and proprietary software.

Image computers and add to domain, using Symantec ghost and drive image.

Use Remedy for trouble reporting and maintain current inventory status.

Manually configure Outlook. Email accounts, sync with Blackberry and Treo devices and other wireless devices.

Setup VPN remote sites using Cisco 3002 Centrators, Static IP and DHCP.

Apr2006-Jun2008, Aeronautical Radio, NOC Engineer,

Troubleshoot and maintain T1, DS3 circuits via MPLS, BGP protocols.

Use Remedy for trouble reporting and Netcool for alarm alerts for circuit outages

Monitor network and router connectivity for layers 1-7 for remote users and onsite personnel.

Reload routers in Debug mode in efforts to restore network connectivity in 24/7 arena.

Dispatch telco in efforts to fix hardware components, antennas, radios, routers, and other hardware devices.

Interact with various Internet Services Providers (ISP), in efforts to troubleshoot/determine broadband connectivity with end users via ATM, Frame-Relay cloud.

Troubleshoot/Maintain various router interface, layer 1/2 protocols

Maintain circuitry via ISDN and Dial Back up (DBU)

Perform fault application management with team members in a 24X7 operational environment.

Trouble network and server outages using HP Openview in efforts to analyze anomaly.

Escalate outages to Team leads, management, and endusers on troubleshooting methods, restorations times, and contingencies.

Run ethereal traces on circuits to determine end results of outages and equipment failures.

Alert various ISP’s of network connectivity issues with routers, software hardware issues in timely manner to reduce customer impact and message traffic flow.

Mar2003-Mar2006, Anne-Arundel Medical Center (AAMC)

System Administrator

Administered Meditech support to over 3000 enduser with MEDITECH 6.0 design and streamlining workflows, providing secure access over the Internet, scaling to a wide range of patient populations and venues, preventing data corruption, and eliminating data downtime.

Performed database management on Meditech servers and controlled all writes to the database for implications for successful auditing, archiving, and reliability.

Responsible for over 3000 end users via Active Directory-DHCP Dynamic Host Configuration.

Proficient in Windows 2000-2003 Server maintenance and daily operations including Group Policy and conducting backups via Veritas/Legato.

Performed HP printer networking using DHCP and Static route IP’s via the Network.

Maintain VPN connectivity via remote sites, adding/deleting servers, computers and printers to the domain.

Proficient in installing wireless networks 802.11g via LAN/WAN protocol, including WAP’s wireless access point.

Performed Blackberry/Treo configurations via Outlook using active sync/wireless sync.

Conducted vendor meetings in efforts to compare technology for future use of software-hardware upgrades.

Submitted budget proposals to management staff in efforts to enhance Network cutting edge technology

Team lead for IT department, ensuring technical readiness for overall maintenance, part ordering, and service issues were handled in a timely manner.

Process new employee credentials via Domain and Windows server.

Use PCAnywhere, LANDesk, and Remote Desktop in efforts for remote streaming to end users desktop/laptops.

Configured SQL server for database use.

Maintain licenses for software and coordinate with various company Account Managers to upgrade and keep equipment with current provisions and latest version.

Jun2001 – Mar2003, Sprint Telecommunications Inc.

Physical Layer Supervisor

Supervised 13 personnel in a highly technical arena, assisting customers with Private Line outages. Performed remote testing using React 2000/Remedy trouble ticket system with Field Engineers and Telco’s in order to isolate T1, DS3 outages.

Conducted Tier-III support for physical layer team for more than 3 regions.

Troubleshoot Main-Frame outages on AS- 400, ensuring main frame connectivity to Physical Layer.

Conducted loop back testing on CSU, DSU, and smart jack equipment. Measured over all performance of circuitry with MTTR/MTTF – Mean Time to Repair/Fix.

Maintained budget expenditures for entire team, including travel/training.

Recommended plan of actions for long- term outages to Account Managers, and customers.

Alt-routed message traffic to secondary systems and backed up data from DS400 servers.

Conducted annual and semi annual reviews including promotions and evaluations.

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Feb1998 – Jun2000, U.S. Navy – Naples, Italy

Information Technology Specialist

Maintained global tactical and strategic communications information used to support 13 naval vessels, 2 submarines, multiple shore units and aircrafts. Supervised Network Operations Center (NOC). Conducted maintenance on DS400 servers and maintained firewall connectivity.

Configured exchanged mail server to support Siprnet/Niprnet operations.

Performed Y2K upgrades and hot cuts without service interruption.

Disseminated classified and unclassified message traffic to end users via UNIX based satellite systems. Assisted in frequency management in efforts to locate satellite interference in various spectrums: VHF, HF, UHF, SHF, and EHF.

Operated Raytheon’s USC-38 terminal in efforts to Uplink satellite broadcast for fleet units. Performed voice and data operations interfacing with remote sites within European theater.

Loaded encrypted software - materials for secure circuits.

Operated VTC terminal for Joint Chief Staff. Monitored bridge of conference for clear-cut conference for entire hub.

Conducted calibrations of telecommunications equipment, ensuring transceivers, transmitter, and receivers were in specifications with assigned satellite. UFO-3 UFO-5, MILSTAR Satellites

Nov 1987 – Feb 1998, U.S. Navy – Norfolk, VA

Information Technology Specialist

Provided Operations (OPSCOM) support and computer service for five fleet commanders, relaying highly critical mission information.

Operated electronic and crypto-graphic equipment determining various characteristics if signals for than 500 subscribers/customer.

Stored classified data for further research for White House Communications, Presidential staff and Space Shuttle Lunch. Assigned frequencies and communications plans for air-force one/two for European travel.

Prioritized tasks, developed communications procedures and drafted correspondence messages to alert higher authority.

Drafted block diagrams in order to isolate equipment malfunctions and signal errors.

Operated HF, VHF, UHF, SHF, EHF equipment for ship to shore communications, and point to point circuits.

Maintained constant awareness of entire Communications Center in a 24/7 environment.

Completed destruction of classified material. Performed maintenance on antenna’s directional and omni-directional.

Education – Military Training

Bachelors Degree, Computer Science in progress, Sojourner Douglass College

Comprehensive Cisco Networking Course 466, Certified, 2008

Kane Company, Train the trainer, Certified, 2004

Kane Company, Project Management, Certified, 2004

MSCE, N+, A+ Certified, Comptia 2003

Associates Degree in Computer Science, Howard Community College, 2002

University of Excellence, Selective Interviewing Course, 2002

U.S Navy, Navy Leadership Course, 2000

U.S. Navy, Advanced Communications, Frequency Management Certified, 1998

Horace Mann High School, Diploma, 1987

U.S. Navy - Persian Gulf War Veteran.

Languages: Spanish – Italian

SSA- Suitability Public Trust – Active

Government – Low Level Public Trust - Active

Clearance: Top Secret – Inactive

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