Customer Service, Team Player
Resume:
Taylor Pugh
Memphis, TN
**********@************.*******.***
Work Experience
Quality Control
Hyve Solutions - Memphis, TN
May 2023 to Present
• Performed testing and checking
• Ensured equipment met expectations
• Focused on detecting errors and reducing risks
• Meeting and exceeding customers needs and expectations Machine Operator/Forklift Operator
Amazon - Olive Branch, MS
November 2022 to Present
• Responsible For Finding Items On Storage Shelves Using Barcodes or Serial Numbers With The Scan Gun.
• Responsible for reading incoming orders and selecting the correct items from the warehouse shelves before.
Inventory Clerk/Administrative Assistant
Neovia Logistics Services, LLC - Memphis, TN
June 2022 to October 2022
• Microsoft Word
• Responsible for scheduling and organizing meetings for supervisor.
• Preparing inventory paperwork for the next day.
• Filing/faxing inventory paperwork at the end of shift and cycle counting at the beginning of the shift. Data Entry Specialist
Fedex Supply Chain - Memphis, TN
January 2022 to May 2022
• Heavy Data Entry
• Processed international incoming and outgoing invoices for shipping
• Scanned various forms and invoices for processing packages
• Picked and Packed orders for shipping (when needed)
• Quality control
Accounts Payable Specialist
AutoZone Corporation Retail Autoparts Sales - Memphis, TN April 2021 to January 2022
• Collected and recorded customer payments, deposits, and fees
• Complied data info for new accounts
• Contacted vendors for invoice discrepancies and made necessary corrections
• MS Excel
Accounts Payable Clerk
Lane College - Jackson, TN
August 2017 to April 2021
• MS Excel
• Coded invoices and other records to maintain organized and accurate records
• Interfaced and responded to inquiries to accounts payable discrepancies
• Reconciled monthly statements and transactions to keep records accurate and current AT&T Sales Representative
Birch Group - Memphis, TN
July 2017 to April 2020
• Provided excellent service and attention to customers when face to face or through phone connections
• Recognized by management for providing exceptional customer service
• Kept team on track by assigning and supervising activities and giving constructive feedback
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Shipping and Receiving
Smith & Nephew - Memphis, TN
April 2015 to June 2017
• Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department
• Unpacked and received incoming shipments, inspected packages for damage and routed packages to the next destination according to documentation
Education
Bachelor's in Business Management
Lane Community College - Jackson, TN
August 2017 to April 2021
Skills
• Strategic Planning
• Product Management
• Accounts receivable
• Customer service
• Data Entry
• Accounts payable
• Customer Relationship Management
• Business Development
• Organizational skills
• Microsoft Word
• Customer service
• Microsoft Excel
• Data entry
• Microsoft Word
Certifications and Licenses
Driver's License
Forklift Certification
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