Customer Service High School

Isaac Chatman

Huntsville, AL ***** • 205-***-**** • ************@******.***

Education

Specialist in Psychology: Expected in 05/2024

University of Alabama At Huntsville - Huntsville, AL Bachelor of Arts: Criminal Justice, 05/2023

University of North Alabama - Florence, AL

Associate of Arts: Criminal Justice, 05/2020

Northeast Mississippi Community College - Booneville, MS High School Diploma: 05/2018

Cordova High School - Cordova, AL

Professional Summary

Self-motivated and energetic Salesman with a strong sales background and effective relationship- building and client retention skills strategically negotiates, closes deals, and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates a natural sense of urgency and passion. while juggling many initiatives to achieve sales objectives in a fast-paced competitive environment.

Skills

Strong negotiation Building rapport

Sales Presentations Persuasion techniques

Customer Service Relationship Building

Friendly and Enthusiastic Email and Telephone Etiquette Work History

Car Salesperson, 01/2023 to 07/2023

Jim Burke – Birmingham, AL

Negotiated purchase prices and explained sales, warranty, and optional products. Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers. Answered telephone and email inquiries from potential customers. Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites. Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.

Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills. Assistant Store Manager, 03/2022 to 12/2022

Hibbet Sports – Florence, AL

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Rotated merchandise and displays to feature new products and promotions. Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

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