Supply Chain Service Representative

Priscilla Bustamante

Riverside, CA *****

**********@*****.***

Professional Summary

Analytical and detail-oriented Supply Chain Analyst with over 10 years of experience in international logistics, procurement, and administrative operations. Adept at interpreting data to streamline import/export processes, optimize vendor relationships, and enhance supply chain efficiency. Proven success managing high-volume global accounts and navigating fast-paced environments with accuracy and strategic insight. Combines a systems-thinking approach with a background in Anthropology and Computer Science to deliver both operational excellence and culturally informed business solutions. Experience

WinFibre Inc — Purchase Assistant

Chino, CA January 2024 – Present

- Facilitate procurement of recycled paper products for Lee and Man Paper Manufacturing

- Coordinate with North/Central American suppliers and Southeast Asian mills to align quality, price, and logistics.

- Resolve claims and maintain cost-effective, compliant processes using CRM systems.

- Support domestic and export operations with clear documentation and cross-border communication.

Continent Solution System Inc — Import Customer Service Representative Ontario, CA April 2021 – November 2023

- Managed high-volume shipments from China to the U.S. and Canada, maintaining active communications with overseas agents and trucking companies.

- Oversaw end-to-end shipment records, invoicing and payment processing for multiple key accounts.

- Handled urgent, time-sensitive issues with poise and professionalism. Worldcraft Logistics — Import Customer Service Representative Rancho Cucamonga, CA May 2018 – April 2021

- Coordinated international imports from Asia and Europe for U.S., Canadian, and UK clients.

- Prepared commercial invoices, credit/debit notes, and carrier communications.

- Trained new staff and promoted accuracy and teamwork within the department. Education

A.A. in Anthropology (Minor: Computer Science)

Riverside City College — Expected December 2025

A.S. in Business Administration

Pasadena City College — December 2017

Skills

- Global Logistics & Procurement

- International Freight (Ocean & Air)

- Logistics Systems: Amazon, GoFreight, and In-House Platforms

- Vendor/Supplier Coordination

- Microsoft Office Suite QuickBooks Access

- A/P, A/R, Invoicing, General Ledger

- Data Entry & CRM Systems

- Cross-Cultural Communication

- Team Training & Office Management

- 65 WPM Typing Speed

- Team Leadership, Staff Training & Office Management

- Problem Solving & Multitasking in Fast-Paced Environments

- High-Volume Data Entry & Record Maintenance

- KPI Tracking & Process Optimization

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