Human Resources Generalist
Resume:
BROOKE COLBURN
**************@*********.**.***
Summary
Over 18 years of progressive HR experience. Incomparable ability to prioritize and carry out multiple projects and deadlines concurrently. Unmatchable organizational, time management and interpersonal skills. Enthusiastic, collaborative, strong work ethic, and self-motivated. Experience
People Operations Specialist
March 2021 - Current
flexEngage, Inc. - Recently acquired by Klarna, Inc. - Remote position
● Develop employee-oriented company culture in a virtual-first organization
● Implemented new Performance Management solution
● Launched a new compensation survey tool to be sure salaries are competitive and internally equitable
● Set up bi-weekly pulse surveys, looking at a variety of themes, to better understand employee needs
● New hire onboarding/offboarding process improvement
● Compensation review of R&D team for retention
● Partnered with leaders to develop Career Paths
● Policy development and employee communication
● Led the process to find and implement a new PEO and 401k solution
● Payroll
Human Resources Generalist/Office Administrator
September 2019 – March 2021
Bio-Optronics, Inc. – Rochester, NY
● New Hire Onboarding/Offboarding
● Performance Management
● Open Enrollment process
● Employee Relations
● Benefit Administration
● Policy Administration
● FMLA/PFL/DBL Leave Management
● Compliance: E-verify/I9, 1095C, AAP
● Implemented Time & Attendance module in ADP
Human Resources Generalist
December 2013 to September 2019
Calero Software – Rochester, NY
● New Hire Onboarding/Offboarding
● First point of contact for all employee HR-related questions
● Kaizen/Lean Daily Management/Process Improvement
● HRIS maintenance/applicant tracking
● Heavy reporting as requested by leadership and board of directors
● Compliance (AAP, VETS 100/100A, EEO-1, etc)
● Benefit Administration/Open Enrollment (300+ employees, most located remotely)
● Disability/FMLA/Leaves of Absence
● Employee relations
● Service award program/rewards & recognition
● Performance Management system implementation and management
● HCM/Payroll system implementation and roll out
● Trained as back-up for Payroll Specialist (Bi-weekly multi-state payroll)
● 401(k) platform change
Recruitment Specialist
May 2011 to December 2012 (long term contract position) The Gleason Works – Rochester, NY
● Identified staff vacancies and recruited, interviewed and selected applicants
● Full cycle recruitment for all manufacturing/direct requirements
● Implemented a successful advertising strategy
● Coordinating and scheduling interviews, offers, orientations
● Preparing offer letters and new hire paperwork
● HRIS management/applicant tracking
● Implementation of web based recruitment software HR/Staffing Coordinator
March 2009 to March 2011 (long-term contract position) Pliant Corporation/Berry Plastics – Macedon, NY
● Responsible for recruiting talent for manufacturing and supervisory positions
● Managed walk-in applicants -pre-screening, interviews
● Performed reference checks, and coordinated background checks, drug screens, and physical exams
● Coordinated interviews with hiring managers, offers, acceptances, orientations and start dates
● Completed new hire paperwork with employees
● Resource Management of new employees
● Worked to lower turnover within the plant by 5% in 1 year
● Primary contact for all employment agencies
● Managed on-premise recruiter from primary vendor
● Consistently managed 30+ job openings
● Served as a link between management and employees by answering questions, solving problems Education
Simmons Institute of Funeral Service Syracuse, NY Mortuary Science degree
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