Customer Service Creative Writer

DEBORAH OMADENOR

Columbus, OH ***** 614-***-**** ********@*****.*** WWW: Bold Profile

A reliable and organized applicant who excels at handling multiple responsibilities while remaining optimistic. Readiness in taking on more duties to achieve collective goals. Winner of Best Short Film Nollywood – TINFF 2022

Winner of Audience Choice Award – ENIFF 2022

Analytical skills

Writing skills

Leadership skills

Knowledge of IT software

Communication skills

Adaptability

Creative Writer

Adage Media Films – Enugu State

Delved into unique themes and subjects with each work to enhance artistic growth and skill. Repurposed and optimized existing content for use in different mediums. Technical Assistant, 08/2023 - Current

Ohio Dominican University – Ohio City, OH

Increased customer service success rates by quickly resolving issues. Answered and managed incoming and outgoing calls.

Developed creative solutions for common technological issues experienced by students, improving user satisfaction rates.

Collaborated closely with IT staff to ensure continuous improvement of campus technology resources and systems.

Creative Writer and Presenter, 02/2022 - 11/2022

Atlantic Tv – Abuja

Brainstormed ideas to create useful content for clients. Worked with copyediting and development editors to enhance development and presentation of each piece.

Wrote compelling, succinct, clear news scripts under tight deadlines. Secretary to the Vice-Chancellor, 03/2021 - 02/2022 Coal City University – Enugu State, Nigeria.

Facilitated communication between departments for improved collaboration and project success. Responded to emails and other correspondence to facilitate communication and enhance business processes.

Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

MBA: Expected in 05/2025

Ohio Dominican University - Columbus, OH

Bachelor of Arts: English And Literary Studies, 11/2020 Anchor University - Lagos State, Nigeria

National Society of Leadership and Success (NSLS)

PROFESSIONAL SUMMARY

ACCOMPLISHMENTS

SKILLS

WORK HISTORY

EDUCATION

CERTIFICATIONS

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