Accounting

Christa Neuendorf • 515-***-**** *****************@*******.***

SUMMARY

• Reconciled business partner accounts, with ability to perform advanced research of complex evaluations

• Create and process daily, weekly, monthly and yearly invoices

• Experience in positions requiring superior communication and problem-solving skills

• High organization and strong attention to detail while meeting multiple deadlines

• Computer Skills/Known Programs: Advanced Microsoft Office, including Excel and Word, Shaw, Hogan, ECaR, Accurint, AACER, CLIPR, American Info-Source, Electronic Case Manager, R1, National Data Center, Data Web, Continuous Monitoring Program, Operations Image Browser, Web Query, CPI, PTS, FDR, AFS, Loan Sphere, Process Multiple Applications on Dual monitors, CEO, Hogan, FDR, NetSearch, Mobius,

E-Tran, Controllers, entering transactions into CRT/PC Holiday Inn Airport & Conference Center May 2018 – May 2025

• Greet and assist guests from check in to check out

• Handle reservations: Make and confirm reservations, manage room availability using multiple programs Oracle, Opera and Hotel Key

• Reconcile daily financial transactions, manage guests accounts, prepare end-of-day reports and auditing and balancing

PROFESSIONAL EXPERIENCE Palmer Group December 2019 – 2021 Casey’s Corporate • Temporary Accounts Payable Clerk (August 2020 – 2021)

• Create and break down invoices for checks being processed, breaking out the remittance for the vendors separately, scan ETF files and old records into the system and process the mail Marsh/Mercer • Temporary Accountant (December 2019 – May 2020)

• Auditing, approving and processing invoices

• Process death insurance claims

• Extended on contract multiple times to assist with various projects and leaves of absence Wells Fargo January 1994 – October 2018

Wells Fargo Card Services and Consumer Lending • Accountant (July 2005 – October 2018)

• Verify and audit accuracy of work and transactions of others, train and mentor team members

• Assist others on my team to resolve complex customer issues using multiple resources and records

• Accountable for the entire process from receipt of work to resolution and closure

• Prepare, edit, distribute, and correct specialized complex documents

• Balance general ledger accounts

• Build Instant Cash Invoice monthly for multiple Financial Institutions, adhering to a structurally strict deadline

• Participate in meetings involving any developmental needs to our work process

• Work with Direct Bill vendors regarding recurring monthly debit card or credit card payments

• Settle weekly with Direct Bill Vendors for sales, refunds, chargebacks and unposted items Wells Fargo Bank • Equipment Operator 2 (January 1994 – July 2005)

• Assisted with change over to check-track 21 – accomplished multiple tasks including: doc prep – prepared documents of internal and external accounts for processing; EPU machine (Entry Processing Unit) – ran documents through to image and sort; balancing – located and resolved online differences using online corrections for internal and external customers; ESU machine (Encode and Sort Unit) – MICRs and sorted documents matched through the Host.Set pocket table and cycle date on sorter

• Accountable for the prompt and accurate MICR preparation of all computer processable items

• Processed both debit and credit items by encoding the necessary information on the item

• Balanced deposit totals and ensure all errors were corrected

• Processed items drawn on banks for the collection of funds

• Required to work in high demand of a strict deadline, Operated Proof Machine

• Received multiple “Service Excellence” nominations and won two Service Excellence trips

• Received “On the Spots” recognition awards

• Won first place in the PMO Olympics over all Des Moines employees for 10-key skills

• Wells Fargo Volunteer Service Winner for 2008

VOLUNTEER ACTIVITIES

• Highland Park Little League – Served on the board: Secretary (5 years), Commissioner (3 years), Team Manager (6 years) – Manage and administer board meetings, practices, games, and coordinate events

• Habitat for Humanity, Iowa State Parade, Homeless Veterans Stand Down, Huntington’s Disease Walk, Meals from the Heartland, Des Moines River Cleanup, Special Olympics Polar Plunge, Race for the Cure

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