Customer Service Warehouse Associate
Resume:
Darrell Sinegaure
Houston, TX ***** 346-***-**** ******************@*****.***
PROFESSIONAL
SUMMARY
Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.
SKILLS Warehouse associate Machine operator
WORK HISTORY RESTAURANT WAITER 06/2021 to CURRENT
Toasted Yolk Missouri City, TX
• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers. Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
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Answered customers' questions, recommended items, and recorded order information.
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WAREHOUSE ASSOCIATE 12/2020 to CURRENT
Richs Houston, TX
Prepared orders for shipment by picking, packing, and labeling merchandise.
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• Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
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• Performed inventory control, such as counting, and stocking merchandise. Assembled orders and packed items for shipment, conveying orders to shipping personnel
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Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
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Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
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Assisted in reducing product damage by properly handling and storing materials.
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Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
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Assisted in training new hires, sharing best practices and providing support for their integration into the team.
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D S
Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
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• Maintained clean, orderly work environment free of hazards. Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
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• Machine operator
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KITCHEN CREW MEMBER 01/2016 to 09/2019
Pappaduex Houston, TX
Made food according to standard recipes with requested changes for customer satisfaction.
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Maintained clean, trash-free workspaces to maximize productivity and safety.
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Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
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Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
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Collaborated with front-of-house staff to ensure seamless coordination between kitchen and dining areas, enhancing the overall customer experience.
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Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
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Maintained a high level of personal hygiene, contributing to the cleanliness of the kitchen environment.
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Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
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Collaborated with team members to optimize workflows, leading to improved overall restaurant operations.
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Assisted in training new staff members on kitchen procedures, contributing to a more cohesive team dynamic.
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Fostered a positive working environment by maintaining open communication channels and effectively resolving conflicts among team members.
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CUSTOMER SERVICE REPRESENTATIVE 05/2010 to 05/2016 Carnival Cruise Lines Galveston, TX
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
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Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
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Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
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Responded to customer requests for products, services, and company information.
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Assisted customers in navigating company website and placing online orders, improving overall user experience.
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Collaborated with team members to develop best practices for consistent customer service delivery.
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EDUCATION N/A Business Communication
Galveston College, Galveston, TX
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