Dynamic supply chain experience at Mindsprint/Infosys (OLAM), skilled in SAP SD,MM and logistics. Proven track record in optimizing operations, enhancing customer satisfaction, and reducing on boarding time by 30%. Adept at building relationships and leading teams to achieve strategic goals, driving efficiency and performance Initiatives Handled 52 Employees & 3 Team leaders along end-to -end process, KPI and implement automation and process Ideas to improve business significant experience in project management, data analysis and strategic planning. Strengths include strong leadership skills, problem-solving abilities and effective communication. DEEPAN J
**********@*****.***
linkedin.com/in/deepan-j-9a9553107/
Chennai, 600051
Aug 2021 - Present
Aug 2013 - Aug 2021
Experience
MINDSPRINT (OLAM)
Sr.specialist SCM
CHENNAI, TAMILNADU
Act as a front end to solve customer issues and ensure on-time delivery. Contract creation, sales order, purchase order creation, and work with forwarder/carrier to ship. INV (VF01) & OBD creation (VL01N). Work with the Sales team to update the contract in the system per the quotation, and update the material details in the system (Va43, ZCMIR). Implemented strategies to optimize skill matrix, performance metrics and Ideas
Created regular reporting schedules to facilitate informed discussions regarding service levels, quality performance, and delivery outcomes. Managed and grew key accounts by developing strong relationships, identifying opportunities, and implementing effective sales strategies. Designed and executed a training program for new hires, resulting in a 30% decrease in on boarding time, and enhanced team productivity. Performed comprehensive data analysis to pinpoint areas for process improvement, resulting in a 25% reduction in errors, and increased CSAT. established and maintained relationships with key customers through weekly meetings to upscale NPS.
Led monthly review sessions and spearheaded KPI appraisal discussions across teams.
Developed and implemented shipping strategies that optimized transportation costs by 15% through carrier negotiations and route planning. INFOSYS (HONEYWELL)
Assistant Manager Of Operations (ORDER MANAGEMENT & PROCUREMENT)
CHENNAI, TAMILNADU
Supervised 2 team leaders and 27 teammates with daily operations, including scheduling shifts, appraisals, KPI
Implemented strategies to ensure efficient and productive operations to meet SQDIP
RFQ/RFP, sales orders creation, and purchase order creation for aerospace parts, which should be incorporated into aircraft. Skills
SAP SD (Pursuing)
SAP MM (Pursuing)
POWER BI (certified)
MS EXCEL
SALESFORCE (End User)
Language
Tamil
English
Certification
Power BI
Supply Chain Logistics
Mar 2010 - Mar 2013
Initiated inventory control measures to manage and replenish stock, maintain cost levels, and meet demand; engaged with customers to push finished goods.
Review sales reports to enhance sales performance and improve inventory management accuracy, along with the business team, identifying consumer demand and forecasting seasonal trends to streamline operations. CSAT metric initiated and analyzed data from surveys or feedback forms to identify opportunities for improvement
FTE interprets every quarter, FMEA, and Lean Champ. Acted as a trainer for the team and formed a training structure.
Engaged with different functions: ISC, Business, and Finance to move the orders from shelf to customers (8130 tag, COC).
S&P - Every Monday, a PR or PO report will be published to accomplish the RFQ process with suppliers, and the PO report is to work for delivery dates and shipment. Contract negotiation with the customer, along with price negotiation.
ATOS
SR.PROCESS EXECUTIVE
CHENNAI, TAMILNADU
To procure the meters, we will work with the planning team to release the PR and PO, later will do work for shipments
Issued purchase orders to selected vendors after thorough evaluation based on cost and shipment
Work on negotiating pricing based on the standard price, and work for pull-in, push-out, and cancellation.
T-Codes (ME51N, ME21N, VA01, VA21, ME41, ME5A, MIGO, MIRO…). Arranged transportation schedules through direct calls to carriers and freight forwarders.
Accomplishments
EDI fall out for certain customer was sorted, this achieved through Root Cause and fix in the EDI tool - 3 FT
Quote Tool Automation Implemented
Connexiom - Identified similar format PO's and implemented Order Entry automation
New Centre Deployed - To work with European customers - I trained, SOP creation and export license process
Collaborated with partners and secured 3 FT work, deployed successfully with all basics need for a new process
Training team was established to build strong process knowledge May 2009
Apr 2005
Apr 2003
Education
SathayabamaUniversity
B.E-Electronics&Instrumentation, CGPA: 7
DonBoscoH.S.S
HSC-Biology&Maths, CGPA: 8
DonBoscoH.S.S
SSLC-Maths, CGPA: 8