Siu Investigator Process Server

Private lnvestigator~Surveillance & SIU Investigator

Remote & Reid /2022 -Present

Process Server- Serving Subpoenas

•Conduct File Review and Document Gase Findings

•Developing Investigative Action Plans

• Conducting Field Investigations to include surveillance, conducting scene investigations, written and recorded statements, photos, and witness canvassing

•Interfacing with Clients, Insureds, Claimants, and Defense Attorneys

•ProvidingTestimony(when required)

•Traveling in the local region up to 80%.

•SIU experience in the areas of General Liability, Auto Liability, PIP, Homeowner, Small Commercial, and Workers 'Compensation areas;

•Experience in identifying and validating red flags within a claim & legal indicators of fraud within a claim during file review or field investigation & surveillance

• Strong computer skills using Word, Excel, PowerPoint, and Google Suite

CMS, An.AS, Lexus Nexus, ISO, TLO, MVD, DRN Sightings.

•Conduct background/activity checks and courthouse research

•Coordinates efforts with other Law Enforcement Agencies

•Exposure to graphic and/or sensitive information

Surveillance Operator

The Downs Horse Track & Casino-

November 2023-April 2025

• Observe all casino slots for adherence to departmental policies and procedures.

• Monitor all cash operations to include cashiers, main bank, and exchange room. Permitting Via Air-

Phone authorized personnel into the Exchange room &the Vault/cash room.

• Safeguard all confidential information and ensure that the Surveillance Department and the casino

Activities are not discussed with anyone outside the department.

• Develop and maintain high proficiency in knowledge of internal and external controls.

• Reports all suspicious acts or attempts, including theft, vandalism by guests or employees, immediately to the Manager/Supervisor

• Develop and maintain a thorough knowledge of the operation of video monitors

console equipment, video retention, camera locations, etc.

• Prepare reports in a complete, factual & legible manner.

Licensed Insurance Broker& Underwriter/Benefits Advisor-

2018-2023 (Arizona & New Mexico) Mortgage Protection, Accidental, Life & Health & Annuities Critical Illness & Disability, Accident Ins., Life Insurance (Whole Life, Term), Final Expense, Retirement Protection, Future College Plans, Grow up Plans, Long-term Care, Recovery care, Home Health care, MASA-Medical Air & Ground Transportation, cancer Heart & Stroke Ins., Medicare Supplemental Ins. & Disability Income Ins. Working with over 70 Associations nationwide for retirees of Retired Educators or School Employees & Retired Public Employees.

Dispatcher/Cashier Airport Parking - May 2020 - October 2021 Managed dispatch for up to 7 shuttles while providing customer service, processing arrivals, and coordinating parking. Handled cashier duties using two cash drawers $250 and $450-tracking flights, receipts, and balancing transactions.

District Attorney's Office Investigator/Prosecution Specialist & Background Checks (Priors) May2014 -April 2019 ***Notary Public

•Locates witnesses; serve subpoenas & other process documents •Executes warrants; interviews witness & victim •Provide internal Security within the District Attorney's office •Coordinates efforts with other Law Enforcement Agencies•Working with other Criminal Justice Agencies •Location of Witness: Screen incoming cases for necessary reports • and correspondences •Drafts and prepares legal documentation •Provides logistical assistance related to evidence •Researching for proof of priors out-of-county and out-of-state •Setting up and conducting interviews with witnesses/or victims •Legal research and analysis •Document compilation and data analysis as evidentiary findings/interviews•Case file maintenance and organization•Strict adherence to Confidentiality restrictions and Professional Codes of Ethics •Some travel to the courthouse and other offices •Exposure to graphic and/or sensitive information

Receptionist & Liaison & Office Management ADC LTD -Albuquerque, NM- March 2012 - May 2014 • Order and review comprehensive background checks on applicants awaiting employment (DMV, Criminal, Sex-Offender) •High-volume case management•Manage anddirect 250 -300 calls per day• Inventory control and management under strict budgetary restraints •Human Resources employee onboarding & terminations• Bi-weekly timesheets for 100 employees and management of schedules•Client screening and client services • Coordinate new employee orientation and training • Strategic event planning•Strict adherence to Confidentiality restrictions and Professional Codes of Ethics•Exposure tographic and/or sensitive information

lsleta Resort & Casino

Pit Clerk /Blackjack-August 2007to October 2010

Sergeant of Security-Supervisor-2005 -August 2007 Surveillance Agent

& Security Guard- March 2002- October 2004

Pit Clerk /Blackjack-

•Compile activity reports of active customer accounts

•Continual update and maintenance of customer accounts

•Monitor customer accounts' wins/losses

Sergeant of Security-Supervisor

•Conduct daily security audits to identify potential security issues and asset protection

•Successful implementation of new security policies

• Supervision of up to 30 security personnel per shift & between 100-200 on weekends

for special events

• Supervision of 100 security personnel during high-volume special events

•Detain and interview suspected criminals

•Coordinated with local authorities in processing and investigating cases

Surveillance Agent & Security Guard

•Oversight of casino employees to maintain strict asset protection policies

•Strict monitoring of cash flow, incoming and outgoing

•Security observation for deterrence or prevention of criminal activity

•Compile daily reports with pinpoint accuracy for review by management

•Monitor/authorize employee ingress and egress to property, including visitors

•Active floor monitoring and patrol to maintain premises security and protect property

• Formally report property damage, theft, unauthorized persons, and unusual

occurrences

EDUCATION:

Bachelor of Science in Legal Studies (Combined Criminal Justice & Paralegal *Valedictorian, Brown Mackie College -Albuquerque, NM - August 2010 -September 2015

Junior Front-End Developer (In-Progress) She Codes I Web Design & Development Enthusiast ~ Focused on HTML, CSS, JavaScript, VS, Code, API, GitHub, Hosting, AI, Python, Data Structure, OOP, File Manipulation, Data Visualization, Data Manipulation, GIT, Bootstrap, SEO, Responsive, React.js

Contact this candidate