Customer Service Team Members

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Juan Ortiz

***** *********** ***

Rancho Cordova, CA 95670

Phone: 916-***-****

Email: **.***********@******.***

PROFESSIONAL SUMMARY

Dedicated professional with extensive hands-on experience in remodeling, retail logistics, and

transportation. Proven ability to work efficiently in fast-paced environments while maintaining

high standards of quality and safety. Entrepreneurial mindset with strong customer service and

business management skills.

PROFESSIONAL EXPERIENCE

Allied Finishing — Kitchen Remodeling

January 2019 — August 2024

¢ Executed kitchen remodeling projects, ensuring quality craftsmanship and adherence to

timelines.

Collaborated with team members to deliver efficient and effective remodeling solutions.

Maintained a safe work environment and managed project materials effectively.

Walmart - Overnight Stacker

January 2017 — November 2018

e Organized and stocked merchandise during overnight shifts to prepare for daily

operations.

Assisted in inventory management and ensured products were accurately placed.

Supported overall store maintenance and operational readiness.

Winco Foods — Unloading Trucks

April 2000 — September 2016

e Efficiently unloaded trucks, ensuring proper handling of goods to minimize damage.

¢ Coordinated with team members to streamline the unloading process.

¢ Maintained a clean and safe work environment in compliance with company policies.

ENTREPRENEURIAL EXPERIENCE

Bouncin Out 916 — Business Owner

Founded and managed a party services business providing bounce houses, water

slides, tables, and chairs for events.

Oversaw all aspects of business operations including marketing, customer relations, and

logistics.

Developed and implemented strategies to grow the business and enhance customer

satisfaction.

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