Management Analyst Program

ALTON E. WRIGHT

Cell: 315-***-****

Email: *****.******.*@*****.***

LinkedIn: https://www.linkedin.com/in/altonwright

Professional Summary:

Results-driven military leader and management analyst with over 20 years of experience overseeing operations and managing personnel within complex environments. Proven track record in ensuring projects progress as planned while fostering an innovative atmosphere. Adept at coordinating tasks, managing timelines, and leveraging technology to improve operational effectiveness. Committed to professional development, performance evaluation, and ensuring compliance with relevant laws and regulations. Key Skills:

Operations Oversight: Extensive experience managing day-to-day operations of military and training environments, ensuring projects and activities meet objectives.

Personnel Management: Strong leadership skills in recruiting, training, and developing team members while monitoring their well-being and performance.

Collaboration: Proven ability to work effectively with managers and directors to resource operations and support surge requirements.

Technology Management: Expertise in managing equipment and technology, ensuring efficient and effective utilization in operational settings.

Innovation & Improvement: Experienced in fostering an innovative environment and implementing new technologies and methodologies to enhance operations.

Compliance & Reporting: Knowledgeable in maintaining adherence to laws, regulations, and military standards, with a focus on operational security and ethical practices. Professional Experience:

Management and Program Analyst, (IRS) 10/2024-Present Austin, TX

• Streamlined operations oversight for the division, achieving a 20% increase in project completion rates by ensuring all activities progressed according to established timelines and objectives.

• Collaborated with 8 Division mangers and Field Operations Director to resource and support surge operations for 3,000 personnel across two states to train and prepare new hire for 23-24 tax filing season, enhancing overall efficiency by 30%.

• Enhanced employee engagement and retention for over 6,000 staff members by integrating the organization’s mission, vision, and values into retention strategies, ensuring alignment with strategic objectives during onboarding and critical initiatives.

• Delivered two lectures on leadership styles and keys to employee engagement and retention to over 320 mid-level and senior employees, receiving accolades from three senior SES leaders.

• Developed and presented division-wide surveys using advanced qualitative and quantitative methods to identify issues and evaluate program impacts, delivering findings to Tier-1 executives to inform strategic decision-making.

• Designed innovative solutions informed by data insights, addressing employee morale and turnover, and providing actionable recommendations that improved retention programs for over 700 new hires and reskilled employees.

• Senior Consultant Booz Allen Hamilton 11/2023-10/2024 Fort Cavazos, TX

• Oversaw day-to-day operations of large-scale training exercises, ensuring projects were executed as planned, leading to a 25% increase in trainee engagement and satisfaction.

• Managed equipment and technology for exercises, optimizing use and enhancing training realism by 30% through strategic resource allocation.

• Developed and led collaborative efforts with site leads to share knowledge and resources, resulting in streamlined processes and improved project outcomes.

• Facilitated effective communication across teams, which increased operational transparency and aligned efforts towards common objectives.

Commandant/Director Training 7/2019-11/2023 Fort Cavazos (NCOA)

• Managed a $2.8 million annual budget, ensuring 100% accountability for critical resources, including computers, software, and classroom tools, while optimizing resource utilization to support organizational Objectives.

• Transitioned resident courses to online learning for over 5,000 students during the COVID-19 pandemic, maintaining a 95% completion rate and enhancing accessibility of training.

• Developed long-range training plans for over 5,000 soldiers, incorporating blended learning and eLearning solutions that enhanced program efficiency by 15%. Utilized qualitative and quantitative data to refine curriculum and address identified learning gaps.

• Prepared detailed reports on course effectiveness and student outcomes, providing actionable recommendations for future curriculum enhancements.

• Command Sergeant Major (OC/T) 3/2017 - 7/2019 Fort Cavazos, TX

• Managed operations for training battalions, ensuring compliance with relevant military standards, and addressing challenges in real-time, which improved training outcomes by 15%.

• Conducted over 50 Battalion-level After-Action Reviews (AARs), leading to a 30% increase in training effectiveness through actionable feedback.

• Implemented innovative training solutions that enhanced operational readiness and team cohesion, resulting in a 20% increase in overall unit performance.

• Fostered a culture of continuous improvement by soliciting feedback from trainees and staff, which informed future training strategies.

Senior Enlisted Advisor (BN CSM) Senior Observer Coach/Trainer (OC/T) 3/2017 - 7/2019 Fort Cavazos TX

• Conducted over 50 Battalion-level After-Action Reviews (AARs) for culminating training events

(CTEs), providing senior leaders with actionable insights and feedback. This initiative drove a 30% increase in training effectiveness and enhanced operational readiness across all participating units.

• Managed recruitment and retention of cadre and support staff, achieving 102% staffing levels annually through community partnerships and robust outreach programs. These efforts ensured program continuity and fostered a strong, collaborative training environment.

• Enforced military training doctrine, planning, and tactics across 80 training events, ensuring 100% compliance with doctrinal standards. This commitment to excellence reinforced accountability and improved training outcomes.

• Recognized among the Top 2% of peers for two consecutive years, earning distinction as one of nine individuals selected for exceptional leadership performance.

• Devised solutions for complex organizational challenges, leading to a 15% improvement in operational efficiency. Revamped the Leadership Development Program, resulting in a 10% increase in recognition rates, with four students achieving placement on the Superintendent's List. Brigade Operations Sergeant Major 4/2016 - 3/2017 Fort Leonard Wood, MO

• Led operations for a Brigade managing over 200 cadre members, ensuring optimal efficiency and compliance with military regulations, which resulted in a 15% reduction in training delays.

• Coordinated complex training schedules and resources, enhancing operational effectiveness, and achieving a 100% training completion rate for all assigned units.

• Conducted over 20 Drill Sergeant and Instructor council meetings, leading to facility and project improvements valued at $200,000. This demonstrated my ability to effectively address concerns and implement meaningful changes.

• Advised the Fort Leonard Wood Installation Commander and senior leadership on sensitive issues, providing strategic insights and actionable recommendations to address key operational challenges and ensure alignment with organizational objectives. Command Sergeant Major 3/2014 - 3/2016 Fort Leonard Wood, MO

• Trained, mentored, and managed the welfare of 164 permanent party Soldiers, civilians, and their families. Fostered a supportive environment that led to a 20% increase in professional development opportunities and enhanced team readiness.

• Collaborated closely with the battalion commander to implement effective training programs and enforce high performance standards. Facilitated open communication and feedback, resulting in a 30% improvement in trainee evaluations.

• Managed operations within the Engineer Training facility, ensuring optimal training environments for over 3,500 personnel annually. Prioritized safety during all exercises, reducing incidents by 15% and promoting a culture of accountability and care. Education:

University of Management and Technology Arlington, VA United States Master's degree

Major: Criminal Justice Minor: Psychology

Training and Workshops

Project Management Strategic Agility Physical Security OSHA 30 Agile Project Leadership Risk Management Basic Course Lean Six Sigma Writing Construction Proposals and Budget Proposals Managing Organizational Change for Managers Executive Decision-Making Coaching Workshop Process Improvement and Organizational Change SCRUM Conducting a Company Training Needs Analysis Generative AI in Learning and Development Articulate 360 Transform Classroom Training to E-Learning ISO 9000 Quality Management Foundations Supply Chain Foundations: Risk and Resilience Adaptive Project Leadership.

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