Customer Service Security Officer
Resume:
Shamira Hollis
Union City, GA *****
**************@*****.***
Work Experience
Owner
Self Employed-Atlanta, GA
August 2000 to Present
• Four years of cleaning experience in private homes
• Made beds, Kept clients' rooms spotless and neat
• Supplied uncontaminated towels, toiletries and other supplies
• Knowledge of handling both manual and automated tools used for cleaning various articles such as vacuum cleaners, mops and dusters
• Hardworking and professional at performing the job duties
• Great flexibility in working hours to suit the situations Custodian/Janitor
Atlanta Public Schools-Atlanta, GA
September 2017 to September 2021
Mop sweep provide phenomenal customer service paint clean windows vacuum floors stock supplies deliver packages clean cafeteria empty trash containers Station Maintainer
Marta Rapid Transit Company-Atlanta, GA
September 2012 to November 2016
Clean and sanitize restroom fixtures and counter tops. Stock, supply and refill all paper products
Sweep, mop, scrub stairs
Greet customers and help the patrons load there breeze cards at the fair gates excellent and proficient customer service skills
Cleaner of Large Facility
Good Success Company-Atlanta, GA
August 2010 to September 2012
Supervised and trained all new employees
made weekly schedule for employes.
• Empty tenants trash and garbage containers.
• Clean and sanitize restroom fixtures and counter tops.
• Stock, supply and refill all paper products.
• Sweep, mop, scrub and vacuum hallways, stairs and office spaces, Telemarketer
GMRS Telemarketing-Decatur, GA
November 2009 to August 2010
Generated reports on congregation financial contributions.
• Recorded and maintained paperwork on all calls.
• Answered multiple phone lines.
Security Officer
International Security Information Group (ISMG)-Atlanta, GA January 2008 to November 2009
Provided a high level presence to ensure clients safety.
• Immediately responded to security violations, alarms and any other emergency situations.
• Wrote informative incident reports on security matters.
• Conducted hourly rounds to ensure all safety measures were met. Sales Associate
Fashion Cents-Atlanta, GA
September 2004 to December 2007
Greeted customers and ascertained what each customer wanted or needed.
• Computed sales prices, total purchases and received and processed cash and credit payments.
• Maintained records related to sales; maintained knowledge of promotions and store policies.
• Stocked racks and tables with new merchandise
Education
Diploma
Therrell High School - Atlanta, GA
1998 to 2002
Skills
• Residential Cleaning
• Computer Skills
• Multi-line Phone Systems
• Telemarketing
• Residential Cleaning
• Writing Skills
• Multi-line Phone Systems
• English
• Cold Calling
• Front Desk
• Security
• Typing
• Property management
• Supervising Experience
• Management
• Communication Skills
• Quality control
• Hospitality
• Hotel experience
• Cleaning
• Hospital experience
• Childcare (8 years)
• Classroom experience
• Experience with children
• Daycare
• Classroom management
• Lesson planning
• Experience working with students
• Infant care
• Babysitting
• Nannying
Certifications and Licenses
Teaching Certification
Additional Information
SKILLS
• Excellent communication and writing skills
• Proficient with computers and filing systems
• Proficient problem solving skills
ABILITIES
• Ability to multi-task, prioritize and mange time well
• Ability to accept responsibility and to make decisions
• • Ability to interpret informationExceptional organization skills
• Ability to work cross-functionally within the company
• Excellent computer skills and office equipment operational skills
• Well-versed in Microsoft Office Suite
• Working knowledge in a manufacturing environment
• Excellent verbal and written communication skills
• detail oriented prioritize and multi-task
• Ability to manage workload to achieve deadlines
• Administrative Assistant
• Manufacturing
Contact this candidate