Customer Service Assistant Teacher
Resume:
YASMIN
DATTOO
BHAGAT
***************@*****.***
Frisco, TX 75034
Bold Profile
Engaging and patient customer service professional with enthusiastic experience responding to all types of customer inquiries. Eager to grow customer loyalty and maintain the highest level of customer service. Able to motivate teams and coach individuals so they reach their potential. Highly skilled at picking things up quickly through adroit questioning, excellent verbal communication, and conflict management skills. Strong problem solver with an eye towards customer satisfaction. PROFESSIONAL SUMMARY
Creative Minds Contract - Floater in all the classrooms 03/2023 - 09/2023
Aspiring Minds Montessori - Assistant teacher for toddlers 03/2022 - 03/2023
Carpe Diem Private Preschool - Teacher
Frisco, TX • 03/2021 - 02/2022
WORK HISTORY
• Assistant to the teacher in toddler classroom
• Helped in the kitchen
Worked with the director to clean the supply room, and other classrooms
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• Helped with lunches for the classrooms.
• Floating in different classrooms to help the teachers
• Closed the facility
• Help organize the kitchen and supply room
• Copy and print materials for teachers
• Took part in understanding the Montessori method in all classrooms
• Assistant teacher for afterschool children
Helped the assistant and director in any activities they needed me to partake in.
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Developed and implemented an experienced-based empathy curriculum that cultivated empathy and emotional literacy in students
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Designed formative assessments used to plan for each child's developmental and instructional needs
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• Carefully monitored children's play activities
Incorporated music and art activities to encourage creativity and expression
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• Maintained daily records of activities, behaviors, meals and naps Enhanced parent-teacher communication through the development of a classroom blog in order to foster a strong home-school,
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SKILLS
• Office experience
• Customer service
• Food industry
• Microsoft Office
• Systems Analysis
• Blogging
• Strategic Planning
• Performance Management
• SAP
• Teaching
• Human Resources
• Data Analysis
• Classroom Management
• Curriculum Development
• Employee Orientation
• Writing Skills
• Databases
• Oracle
• Computer Networking
• Management
• Quality Assurance
• Tutoring
Baylor University
Waco, TX
Bachelor of Science in Early
Childhood Education
University of Phoenix Online
Master of Science in
EDUCATION
Organizational Management
NCT ray in Prima med
Dallas, TX • 09/2023
Phlebotomy
Prima med
Dallas, TX • 08/2022
Phlebotomy
CERTIFICATIONS
• Teaching Certification
• Food Handler Certification
Child Development Associate
Certification
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Pandora Jewelry - Sales and Customer Service Associate Frisco, TX • 01/2018 - 12/2020
Cornerstone Home Lending - Data Analyst
Houston, TX • 01/2014 - 12/2015
Revolution Foods - Data Systems Analyst
Stafford, TX • 01/2011 - 12/2012
Frito Lay - Data Systems Analyst
Plano, TX • 01/2006 - 12/2008
school-home connection.
Exceeded daily and monthly sales goals by an average of 10% by means of special promotions and visual aids for the store
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Quickly learned the reporting system and generated reports on daily, monthly and high traffic sales
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Ensured proper presentation, organization, storing and replenishment of stock
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Gave customers outstanding support by understanding their needs, recommending the right products, services and resolved customer issues as they arose
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Trained new hires on the Pandora sales model, the product overview and ways to be an exemplary customer service professional.
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Generated loan and borrower reports for 1,000-plus borrowers in Loan soft software on a monthly basis
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Partnered with IT division to develop queries, analyses and reports from applications for operations and management staff
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Served in the capacity of team, project, and technical lead-in for multiple projects
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Improved accuracy of borrower data through stored in-house applications by means of careful review
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Practiced in finding patterns and trends in complex, multivariable data sets
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• Organized and reported training statistics to management. Analyzed and graphed data on food served and food wasted to make decisions on which food choices were most consumed so as to reduce waste and improve efficiency
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Provided administrative support in creating student facing menus and assisted with data entry of school lunch program
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Managed the nutritional software database for creating menus for all 10 charter schools in Houston, TX by entering and analyzing records for decision making
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Served as a key point of contact to the home office team for compliance, record keeping and inquiries
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Collaborated with the Office Manager in coding and filing invoices and processing Human Resources paperwork.
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Supported all the Quaker, Tropicana and Gatorade Capital Planning sites through accounting settlements and closing activities on SAP
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Executed tests in testing environments before entering them into the SAP module
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Resolved discrepancies on SAP by reconciling with supervisor and executing project closure
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Transformed large amounts of raw public records data from variety of sources into searchable databases for customer access on timely
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basis
Identified and resolved any procedural issues as they occurred, minimizing any customer impact
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Analyzed and implemented any enhancements related to assigned processes to reduce processing time to improve customer service.
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Urdu Gujarti
Native or Bilingual
LANGUAGES
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