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Customer Service Assistant Teacher

Location:
Frisco, TX
Posted:
March 27, 2025

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Resume:

YASMIN

DATTOO

BHAGAT

***************@*****.***

+1-469-***-****

Frisco, TX 75034

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Engaging and patient customer service professional with enthusiastic experience responding to all types of customer inquiries. Eager to grow customer loyalty and maintain the highest level of customer service. Able to motivate teams and coach individuals so they reach their potential. Highly skilled at picking things up quickly through adroit questioning, excellent verbal communication, and conflict management skills. Strong problem solver with an eye towards customer satisfaction. PROFESSIONAL SUMMARY

Creative Minds Contract - Floater in all the classrooms 03/2023 - 09/2023

Aspiring Minds Montessori - Assistant teacher for toddlers 03/2022 - 03/2023

Carpe Diem Private Preschool - Teacher

Frisco, TX • 03/2021 - 02/2022

WORK HISTORY

• Assistant to the teacher in toddler classroom

• Helped in the kitchen

Worked with the director to clean the supply room, and other classrooms

• Helped with lunches for the classrooms.

• Floating in different classrooms to help the teachers

• Closed the facility

• Help organize the kitchen and supply room

• Copy and print materials for teachers

• Took part in understanding the Montessori method in all classrooms

• Assistant teacher for afterschool children

Helped the assistant and director in any activities they needed me to partake in.

Developed and implemented an experienced-based empathy curriculum that cultivated empathy and emotional literacy in students

Designed formative assessments used to plan for each child's developmental and instructional needs

• Carefully monitored children's play activities

Incorporated music and art activities to encourage creativity and expression

• Maintained daily records of activities, behaviors, meals and naps Enhanced parent-teacher communication through the development of a classroom blog in order to foster a strong home-school,

SKILLS

• Office experience

• Customer service

• Food industry

• Microsoft Office

• Systems Analysis

• Blogging

• Strategic Planning

• Performance Management

• SAP

• Teaching

• Human Resources

• Data Analysis

• Classroom Management

• Curriculum Development

• Employee Orientation

• Writing Skills

• Databases

• Oracle

• Computer Networking

• Management

• Quality Assurance

• Tutoring

Baylor University

Waco, TX

Bachelor of Science in Early

Childhood Education

University of Phoenix Online

Master of Science in

EDUCATION

Organizational Management

NCT ray in Prima med

Dallas, TX • 09/2023

Phlebotomy

Prima med

Dallas, TX • 08/2022

Phlebotomy

CERTIFICATIONS

• Teaching Certification

• Food Handler Certification

Child Development Associate

Certification

Pandora Jewelry - Sales and Customer Service Associate Frisco, TX • 01/2018 - 12/2020

Cornerstone Home Lending - Data Analyst

Houston, TX • 01/2014 - 12/2015

Revolution Foods - Data Systems Analyst

Stafford, TX • 01/2011 - 12/2012

Frito Lay - Data Systems Analyst

Plano, TX • 01/2006 - 12/2008

school-home connection.

Exceeded daily and monthly sales goals by an average of 10% by means of special promotions and visual aids for the store

Quickly learned the reporting system and generated reports on daily, monthly and high traffic sales

Ensured proper presentation, organization, storing and replenishment of stock

Gave customers outstanding support by understanding their needs, recommending the right products, services and resolved customer issues as they arose

Trained new hires on the Pandora sales model, the product overview and ways to be an exemplary customer service professional.

Generated loan and borrower reports for 1,000-plus borrowers in Loan soft software on a monthly basis

Partnered with IT division to develop queries, analyses and reports from applications for operations and management staff

Served in the capacity of team, project, and technical lead-in for multiple projects

Improved accuracy of borrower data through stored in-house applications by means of careful review

Practiced in finding patterns and trends in complex, multivariable data sets

• Organized and reported training statistics to management. Analyzed and graphed data on food served and food wasted to make decisions on which food choices were most consumed so as to reduce waste and improve efficiency

Provided administrative support in creating student facing menus and assisted with data entry of school lunch program

Managed the nutritional software database for creating menus for all 10 charter schools in Houston, TX by entering and analyzing records for decision making

Served as a key point of contact to the home office team for compliance, record keeping and inquiries

Collaborated with the Office Manager in coding and filing invoices and processing Human Resources paperwork.

Supported all the Quaker, Tropicana and Gatorade Capital Planning sites through accounting settlements and closing activities on SAP

Executed tests in testing environments before entering them into the SAP module

Resolved discrepancies on SAP by reconciling with supervisor and executing project closure

Transformed large amounts of raw public records data from variety of sources into searchable databases for customer access on timely

basis

Identified and resolved any procedural issues as they occurred, minimizing any customer impact

Analyzed and implemented any enhancements related to assigned processes to reduce processing time to improve customer service.

Urdu Gujarti

Native or Bilingual

LANGUAGES



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