Customer Service Floor Supervisor
Resume:
Contact
Education
Phone
*********@*****.***
Address
GLEN MAINA
B A K E R
Experienced and personable waitress with years experience in the food Industry.Adept at delivering exceptional customer service,managing high volume dining environments and efficiently handling cash transactions.Known for excellent verbal communication,attention to detail and the ability to build and maintain long-term customer relationship.Proficient in food,wine and spirits knowledge and skilled in handling both bar and restaurant operations. Experience
1.HouseKeeping
Clean workstation and making sure table are clean
Report any damages,maintainance and interaction with floor supervisor. Remove amenities used by guest and dispose safely. Maintaining proper usage of cleaning supplies and equipment Help in administrative and clerical duties.
Compute Guest bills compute charges and process payments 1.PASTRY
Prepairing ingridients and handling baking and other kitchen equipment. Creating pastries baked goods and confections by following set of recipe Developing new recipes for seasonal menus
Decorating pastries and desserts to ensure beautiful and tasteful presentation Greetings of clients as they arrive and showing themto their table wish each and every client a warm farewell and thank them for coming Giving out menus and answer questions about menu items making recommendationsupon request
taking customers food and beverages orders
Marks tickets apropriate to food orders
enter all sales in POS System
Handling bill payment
Inform customer of daily specials
HOUSE KEEPER-RECEPTIONIST
PASTRY BAKER
1.FOOD PRODUCTION AND SERVICE
FEBRUARY 2022-OCTOBER 2023
JANUARY-FEBRUARY 2022
3-MONTHS
STEM-HOTEL
LITTLE HANDS BAKE HOUSE
IMANI GUEST HOUSE
Reference
Certificate in Hospitality
Food Production
Comunication
Customer care
Hotel Management
Problem solving
Relation building & collaboration
English
Kiswahili
Expertise
Language
Madam Mary
Phone:
Guest House-Manager-Imani
Jane -Lumula
Phone:
Stem Hotel
DYKANN COLLEGE
KHALSA SECONDARY SCHOOL
K.C.P.E
HARAMBEE KHALSA PRI. SCHOOL
K.C.S.E
2.HOUSEKEEPING
3.STORE KEEPER
Ensure that work stationis clean at all time
Making sure table are clean and tidy
Report any damage-maintanance problems-safely issues and potential hazard to the floor supervisor
Maintaining proper usage of cleaning supplies and equipment Storekeeping
PETTANS DRIVING SCHOOL
Driving license
Excellent oral and written skills
Responsible and self driven
Determined and dedicated Honest and trustworthy
Attributes
P R O F I L E
NOVEMBER 2023-TO DATE
COOKIE-DOUGH
BAKER
1.Production Staff
Preparation of large scale dough
Packaging and storing
Fulfilling orders of the semi branches
Noor-Owner
Cookie-Dough
Phone: +965-****-****
Contact this candidate