Shipping Clerk Customer Support
Resume:
Jayme Swanson
Caledonia, MI *****
***********@*****.***
To gain employment with your company and build a long lasting career. Authorized to work in the US for any employer
Work Experience
Training Ambassador
Amazon - Caledonia, MI
April 2019 to Present
A training ambassadors job is to show and train the new employees how to do the role of packing in the pack department. It’s a 3 day training process. I typically have a group of 20 people and they’re spread out between 3-5 walls. (That’s what the sections are referred to as in the pack area). Shipping Clerk
Hill-Rom - Caledonia, MI
December 2018 to April 2019
Pick, Pack and ship orders out by Fed Ex or UPS Worldwide. Also pull skids, unload and load trucks. Shipping/Conveyance
Herman Miller, Inc. - Holland, MI
September 2018 to March 2019
Started in shipping and was moved to conveyance. Loved it.Worked as A temporary employee thru Adecco.
Shipping Supervisor
1st Source Servall - Byron Center, MI
April 2017 to June 2017
Oversee employees, email customer support as well as make sure orders were picked correctly and efficiently to be processed for shipment thru FEDEX and UPS. Material Handler/ Dockworker
XPO Logistics - Grand Rapids, MI
March 2014 to March 2017
Unload Incoming Freight from other terminals and Distribute it accordingly to Local P&D Delivery runs. Maintain a clean and safe dock at all times. Handle any and all damages as they came in or went out. Do proper paperwork to keep track of any and all shipments. I also helped ease the burden off of the Supervisors by stepping up and helping anyway I could.Maintain a 5S Shipping dock at all times. Floor Supervisor
Supply Chain Solutions - Grand Rapids, MI
August 2007 to April 2012
Floor Lead/Hi-Lo Driver
Load/unload semi trailers, receive product in, fill out inbound manifest, verify quantities, place in staging lanes if needed to go out on another trailer or place it into inventory. Scan everything with Radio Frequency
(RF) handheld scanners. Daily Inventory audits, Computer work including checkpoint at end of day, maintain
dock area. Maintain a 5S Clean warehouse at all times. Supervisor/Floor Leader
Lear Automotive - Walker, MI
June 2000 to October 2001
I was the Supervisor for a Seat track line. Oversee 13 employees, order inventory, maintain a specific quota, handle reprimands as needed, vacation approvals and keep track of parts to be shipped out. Line Lead/Fill In Hi- Lo Driver
Plastic Plate - Kentwood, MI
March 1994 to June 1995
Oversee the Line with parts to be plated, keep detailed records of defective parts and fill in on line and Hi-lo as needed.
Education
Some College.
High school diploma or GED
Skills
• checkpoint (4 years)
• Excel (6 years)
• Forklift (10+ years)
• Radio Frequency (10+ years)
• Oracle (Less than 1 year)
• SAP (Less than 1 year)
• Hazmat (10+ years)
• Shipping (10+ years)
• Forklift Driver (10+ years)
• Logistics (10+ years)
• Shipping Receiving (10+ years)
• Computer literacy (5 years)
• Warehouse experience (10+ years)
• Load & unload (10+ years)
• Hi-Lo Experience (10+ years)
• 5S (10+ years)
• Pricing (2 years)
• Order Picking (5 years)
• Customer service (3 years)
• Customer service
• Warehouse Management (5 years)
• Materials Handling (10+ years)
• Freight Experience (10+ years)
• Supply Chain (5 years)
• Leadership
• Supervising experience
• Sanitation
Certifications and Licenses
Forklift Certification
Assessments
Forklift safety — Expert
September 2021
Best practices and safety hazards in forklift operation Full results: Expert
Warehouse associate — Proficient
September 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Microsoft Word, Excel, Outlook as well as Radio Frequency (RF) hand held scanners, Checkpoint system,
Forklift experience, Trailer Loading/Unloading, Dock Floor Lead management FED EX, UPS and Accuterm. Agile and IFS.
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