Destiny Aleman
*********@******.***
Experience
HR, B & K Services, Los Angeles,CA,2024
• Responsible for financial planning management and organization management
• Employee relations: Handle empire issues, including discipline and termination
• Benefits: Plan and oversee employee benefits programs.
• Compensation: Analyze and modify compensation and benefits policies.
• Labor relations:Negotiate bargaining agreements and help interpret labor contract Paraprofessional,Stepping Stone Group, Piñon Hills, CA, 2024
• ABA Therapy: Evidence-based approach using positive reinforcement to teach new skills and modify behaviors.
Individualized Treatment Plans: Tailored to each child's specific needs and goals. Group Therapy: Providing opportunities for social skill development through group activities.
Early Intervention: Addressing developmental needs in young children
• Social Skills: Interacting appropriately with peers, initiating conversations, taking turns, following social cues, managing emotions in social situations.
• Communication Skills: Verbal and non-verbal communication, receptive language
(understanding instructions), expressive language (using words to communicate needs Program Coordinator,Think Together, Victorville, CA, 2023
• Afterschool programs: Homework tutoring, enrichment lessons, and physical activity
• Early learning programs: Support for children preparing for kindergarten
• College readiness courses: Help students prepare for college and careers
• Summer and intersession programs: Provide additional learning opportunities
• Community programs: Held outside of schools
Verizon, Manager, Los Angeles 2023
• Maintained a positive attitude and extensive knowledge of product offerings to direct customers to the merchandise
• Executed daily store operations while exceeding weekly sales targets
• Organizational Management Strategies
• Recruitment Strategy for Employees to provide effective leadership
• Assign departments
Hi- 5 ABA Educational Behavioral Support Services, Apple Valley,2022
• Registered Behavioral Technician, Applied Behavior Analysis is a research-based, approach strategy
• Implementing Individual ABA goals are developed and targeted throughout the day to include independent skills, social opportunities, appropriate play skills, and management. Reassessment and reauthorizations typically every 3 months. Skills
• Bilingual
• Accountability
• Respect and dignity for others
• Open and honest communication
• Collaboration
• Commitment to values
• Diversity
• Humility
• Perseverance
• Financial and Economic data
• Strategic planning
• Performance monitoring
• Staff management
• Customer trend analysis
KPI Order of Operations
•Critical thinking: Psychological theories and research methods to real-world situations
• Analyze data in multiple dimensions forms in the field to ensure the accuracy of logical data with overall safety and success
• Customer service
• Sales
• Accountability
• Billing Inquiries
• Refunds and exchanges
• Customer assistance
• Credit card processing
• Written and verbal communication
• Computer proficiency
• Customer Complaint Resolution
• Service Level Agreements
• Appointment Setting
• Payment collection
• Identification Checks
• Time management skills
• Good telephone etiquette
• Call Center Experience
Certifications
CPR
RBT
Food handlers
Education
Alta Vista High School Diploma -Transcripts available Victor Valley College - AA Degree - Psychology
CSUSB : Bachelors- Social Science - Psychology Concentration