Customer Service Administrative Assistant
Resume:
Efia Sullivan
Banning, CA *****
******@*********.***
Professional Summary
I truly believe in helping people and treating them like they are part of my family. Authorized to work in the US for any employer
Work Experience
Transaction Coordinator/Administrative Assistant
The Home Connector-Banning, CA
October 2018 to Present
Organize and oversee all documents.
Ensure documents are submitted accurately.
Schedule inspections of the property.
Coordinate with sellers for property access.
Deliver updates to buyer, sellers and agents.
Closely monitor the contingency periods
Coordinate and assist the closing process.
Maintain contact throughout the transaction.
Customer Service Associate
UnitedHealthcare-Banning, CA
June 2024 to August 2024
To answer incoming calls from patients to get them schedule for in house appointments. To receive calls from patients to set up appointments for in house appointments. To see a nurse. Prior Authorization Specialist
The Cigna Group-Banning, CA
March 2023 to June 2023
To answer incoming calls from patients to get prescriptions approved To make outbound calls to doctor offices
Gig Worker
Care.com-Decatur, GA
April 2014 to May 2018
Handle all Doctor's appointments.
Running errands for clients.
Helping clients with exercises.
Organizing client calendars.
Help with meal planning.
Help out with pet care
CNA - Certified Nursing Assistant
St Francis Hospital-Greenville, SC
February 2006 to January 2012
Documenting patient information.
Answering patient phone calls.
Transporting patient throughout hospital.
Taking care of patient's wounds.
Turning or moving patient.
Gathering medical supplies.
Customer Service Representative
Tele-tech-Greenville, SC
October 1999 to February 2005
Answer incoming calls from UPS customers.
Listen attentively to customers.
Track and document all information.
Resolve customer complaints through one call resolution. Work in highly customer focused metrics
Customer Service
Burlington Coat Factory-Greenville, SC
April 1997 to June 1999
To ring up customer to assist in dressing room to keep area clean to fold clothes to dress mannequins Education
High school diploma
Southside High School - Greenville, SC, US
August 1992 to June 1995
Skills
• Windows
• Vital signs
• Communication skills
• HIPAA
• Restaurant experience
• Medical administrative support
• Microsoft Office
• Sales
• Administrative experience
• Help desk
• Vital Signs
• Patient Care
• Medical records
• Computer skills
• Microsoft Outlook
• Customer service
• Typing
• Personal assistant experience
• Adobe Acrobat
• Documentation review
• Experience Administering Injections
• English
• Escrow
• Medical terminology
• Assembly
• Commercial driving
• Microsoft Excel
• Clerical experience
• DocuSign
• Customer support
• Hospital Experience
• Cash register
• Cash handling
Certifications and Licenses
Food Handler Certification
Driver's License
Contact this candidate