Accounts Payable Customer Service

Jacqueline P Thorne Hattiesburg, MS ***** • Cell 770-***-**** • *********@*****.***

Summary of Qualifications

Experienced Accounting and Finance Manager; Successful budget analyst, inventory, accounts payable, credits, accounts receivable, customer service manager, and cash applications.

Computer Skills - Exemplary learning ability and knowledgeable in:

-Microsoft Office - Word, Excel, and PowerPoint

-Outlook, Yardi, Oracle11i, Oracle 12, Internet Explorer, AS400, ADP, SharePoint, J D Edwards, Microsoft Dynamics (GP), Quick Books, SAP, Access, Hyperion, and PeopleSoft, OHM, Munis

Superior interpersonal and collaboration skills; Ability to manage cross-functional relationships within the organization.

Excellent math, analytical, and problem-solving skills.

Expert time-management, prioritization and multi-tasking skills; Ability to quickly adapt to an often-changing and rapid-paced work environment.

Ability to perform multiple assignments without immediate supervision.

Excellent communication skills and can be counted on to represent the organization effectively.

Reliable, dedicated, and self-motivated individual with a strong work ethic and an unwavering sense of professionalism.

Overview

A highly motivated Government Accountant, General Ledger Accountant, Finance Administrative Leader, Auditor, Budget Analyst, Property Manager, Procurement, Credit Analyst Communication Skills, Analysis Skills, Financial Reporting, A/R Analyst, A/P Analyst, Deduction Analyst, Payroll, and Customer Service Manager, Collections professional with a verifiable record of accomplishments spanning ten years. Highly creative, recognized as a results-oriented and solution-focused individual.

Professional Experience Hattiesburg, MS October2023-Current

Hattiesburg Public School District

Accounts Payable Supervisor

Performed daily financial transactions, including verifying, posting.

Maintained monthly recurring vendor transactions.

Completed check run including ACH transfers.

Processed electronic expense reports.

Reviewed high volume invoices entered in AP specialists, ensuring the proper GL account and coding.

Ability to prioritize invoices according to cash discount potential and payment terms.

Prepares claims docket for Board of Trustees review/ratification.

Receives and forward invoices for processing.

Reconcile vendor statements monthly and maintains contact with vendors.

Ensures reasonable pricing and available discounts for all goods and services.

Inputs completed purchase orders into the system to provide timely payment of invoices.

Performs monthly review of outstanding purchase order amounts to ensure encumbrances are accurately reflected.

Prepares year end payment reconciliations and process vendor 1099s.

Monitoring and optimizing team workflow.

Month end closings.

The City of Hattiesburg Hattiesburg, MS Oct 2021-Oct 2023

Accounts Payable Supervisor

General ledger account reconciliations.

Managed, train, and supervised the accounts payable specialist.

Reviewed and reconciled vendor statements, resolving any discrepancies in a timely manner.

Monitoring and optimizing team workflow.

Respond to accounts payable questions and concerns regarding the business needs.

Oversee vendor onboarding and assist with 1099 issuance,

Reviewed purchase order on a daily basis.

Completes all AP activities including processing incoming vendor invoices for distribution/approval and

entry into the company’s GL system.

Review all expense reports for adherence to company policy, submits for approval.

Provide ongoing training and development for the AP team to ensure a high level of expertise.

Review PO’s and processing of all invoices.

Work with vendors to collect payments and investigate discrepancies.

Review invoices, checks, and Pos and match to all related documents.

Performed month end closing.

Pearl River Valley Electric Power Association Hattiesburg, MS June 2019-March 2020

Staff Accountant-Covid-PT

Run aging report daily.

Managed AR reporting and provided analysis.

Researched and solved payment discrepancies.

Resolved customer collection issues by researching customer payments.

Set up new customers into the ERP system.

Monitored and reviewed reports to determine action to be taken on delinquent accounts.

Contacted delinquent members by telephone and email.

Followed up on all promises to pay accounts (including charged-off accounts).

AR account reconciliations.

Researched billing discrepancies and initiate refund payments.

Reviewed vendor statements to ensure past due invoices are researched and resolved

in a timely manner.

Month end closing.

Handled discrepancies that are involved with past due vendor invoices by

Belk Department Store Hattiesburg, MS Oct 2018-March 2020

Human Resource/Payroll Department-Covid-PT

Processed accurate and timely payrolls weekly, bi-weekly, and semi-monthly.

Provided excellent customer service to employees to resolve payroll issues and discrepancies.

Cover for team members in back-up role for vacation, and/or high-volume work.

Make sure data entered into spreadsheets and payroll system is accurate.

Lead and participate in payroll related projects, providing input and analysis on recommended changes

as well as in testing activities for any system changes that affect the payroll process.

Administration, tracking, and reporting of all employee benefits and deductions.

Maintained time off and vacation accrual reporting.

Wage and tax changes.

Terminations – the cancellation of benefits.

First Pro Inc/First Key Homes Inc. Marietta, GA April 2018-October 2018

Single and Multi-Family Homes-Contract

Staff Accountant

Monthly billing.

Responsible for the day-to-day management of the properties.

Scheduled routines maintenance and repairs.

Performed payment of invoices, review all financial ledgers.

Scan and upload bills in Yardi.

Posting of resident payments, ledger adjustments, and monitor lease renewals.

Performed weekly and monthly financial support.

Reviewed and analyze reports and administer to consultants.

Ensuring that all Section 8 and Hud regulations are adhered to.

Follow-up delinquent accounts and pursue collections.

Maintained accuracy of vendor tax information.

Monitored expenses to ensure spending is within guidelines.

Managed collections, evictions, and other legal and administrative tasks.

Hold weekly meetings with employees to facilitate learning, communication, and team building.

Robert Half/Accountemps/Custom Ecology Smyrna, GA Feb 2017-April 2018

Accountant-Contract Assignment-Logistics

Reviewed high volume invoices entered in AR specialists, ensuring the proper GL account and coding.

Ability to prioritize invoices according to cash discount potential and payment terms.

Take phone calls, emails, and faxes and answer questions from vendors and co-workers

inside and outside of the department, regarding invoice payments.

Processed high volume cash receipts and billing invoices on a daily basis.

Weekly reporting.

Approving budget request and expenditures.

Ensures compliance with company policies and procedures and supports company mission and values.

Created processes and procedures.

Decreased collections by 50%. (DSO)

Prepared journal entries.

Resolved AP and AR discrepancies at each month end.

Maintained and build supplier/vendor relationships; assist in resolution of invoicing problems.

Performed monthly bank reconciliations.

Education

Shorter University/Atlanta, Georgia/December 2009

Master of Arts in Leadership

Shorter University / Atlanta, Georgia / May 2007

Bachelor of Science received in Human Services

Shorter University / Atlanta, Georgia / December 2005

Associate of Science received in Business Administration

References available upon request

Contact this candidate