Data Entry Customer Service
Resume:
Nicholas Carl Olson
Reedsburg, WI 53959
Cell - 608-***-****
***********@*****.***
Objective - To obtain a new career opportunity from a remote position in which I can combine my acquired skill set of: customer service, communications, data entry, collections, recruitment, and sales/marketing abilities in order to forge a mutually beneficial working relationship for years to come. Professional Work Experience:
08-31-2021 to the present -
Lifequest Services - Wautoma Wisconsin
A multi-million dollar company that works nationally specializing in EMS billing, EMT billing, and Fire collections.
Title - Collections Account Coordinator
Job Responsibilities:
● Job position is working from home remote so time management, personal organizational skills, drive and motivation to succeed are paramount
● Conducting and receiving over 100 inbound and outbound collection related business calls per day
● Account management of hundreds of new and existing patients that have balances with EMS clients all over the country
● Help to get individual medical insurance company information collected and properly billed.
● The ability to work with 19 other collectors nationwide as when calls come in from their patients we bill and assist the other team members
● Frequent email responsibilities between patients, other collectors and management team
● Participate in multiple online zoom/teams meetings per week
● Responsible to hit and exceed monthly/quarterly/yearly collection goals
● Come up with monthly payment plans for customers
● Negotiate fair settlements with overdue accounts 2012-2020 -
Reedsburg Area School District, Reedsburg, WI
Titles - District Flex daily Substitute Teacher, Para-professional - Also served as the Varsity Asst softball coach and Head Coach for six seasons Job Responsibilities:
● Report to various school classrooms to fill in for teachers that were out for the day.
● Work directly with severely handicapped Special Education Students
● Coaching the girls softball team which involves a lot of scheduling, planning, purchasing of athletic equipment and strong leadership. 2002-2012
Precision Executive Search, Reedsburg, WI
Executive Search firm operation within the Lumber and Building Industry Title - Executive Recruiter
Job Responsibilities:
● Cold calling new business accounts promoting our services
● Cold calling executive candidates to fill our positions
● Resume creation and submission for our interviewing candidates
● Salary negotiations, developing relocation packages for candidates and companies
● Worked with notable companies such as 84 Lumber, A.C Houston Lumber Builders First Source and many others
1999-2002
Cellox Corporation, Reedsburg, WI
A manufacturer of 3 dimensional point-of-purchase displays Title - National Point of Purchase Display Salesman Job Responsibilities:
● Called on National Companies such as Miller Brewing, Coors, Target, Menards, Kohls and many others helping their brand awareness through point of purchase in-store displays
● Setting appointments with clients throughout the country for face-to-face sales presentations.
● Quoting and supplying on time production development schedules between our facility and the client for their stores Education:
Ferris State University, Big Rapids, MI
Bachelor of Science with a Marketing emphasis
Professional Golf Management PGM program
● Graduated in August 1995
Completed internships at:
● Edina Country Club, Edina Minnesota
● Fripp Island Ocean Course, Fripp Island, SC
● Old South Golf Links, Hilton Head Island, SC
Merrill Hills Country Club, Waukesha, WI 1997-98
Assistant PGA Golf Professional
● Teaching individual golf lessons and group clinics
● Merchandising for pro shop sales
● Tournament organization
● Meeting with sales reps about new products
● Competed in the Re-Max National Long-drive contest 2010-present:
Owner and operator of Reel Good Guide Service
www.reelgoodguide.com
I have been a weekend professional fishing guide on the Wisconsin River in Wisconsin Dells for over 15 years. I have become well known in Wisconsin for my guide service. I have been featured in many magazines and TV shows and I have been a well sought after group speaker and presenter about fishing topics. I am a published author of the book -
Reel Good Guide Stories - available on Amazon
-Professional references available upon request-
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