Jeffrey Koontz 239-***-****

*** ******* ******, **** *****, Florida adzykx@r.postjobfree.com

PROJECT MANAGEMENT/ QUALITY/ OPERATIONS MANAGEMENT EXECUTIVE

Highly driven, solutions oriented professional with broad experience in project management, construction management, quality systems, compliance, operations and business development. Results-oriented with strong project management capabilities targeting increased financial, customer, internal process, employee and regulatory/ external authority objectives. Energetic and adaptable, with demonstrated ability to analyze data and implement innovative solutions to complex issues. Accomplished business leader who communicates and integrates well with varying corporate levels, international environments and multi-site locations.

CORE COMPETENCIES

Quality Systems Management

Operations Management/ Federal Agencies

Policy/ Procedure Development

Benchmarking/ Best Practices/ Improvement

International/ Multi-cultural Relations

ISO, Malcolm Baldridge

Project Management/ Construction Management/ Energy Programs

Strategy Development/ Planning

Multi-Site Operations

Employee/ Customer Training/ Coaching

Customer Relationship Management

Budget Control, P&L Statements

Process Operations Improvement

Technical/ Service/ Repair/ Maintenance

WORK EXPERIENCE

BUSINESS STRATEGY/SOLUTIONS

Directed implementation of Organizational Management Systems in several multi-billion corporations. Established management systems policies/ procedures with Siemens Corporation, Hitachi America, CB&I and Parsons’ Corporation Process Owners and Executives. Administered internal programs to ensure that forecasting, cost and operational systems were in place toward indicated goals and objectives, and that audits were scheduled, non-conformances documented, and corrective actions implemented. Established and maintained a closed loop corrective and preventive action system within the corporations. Result: Ensured compliance with organizational management standards focusing on improved financial, customer and employee satisfaction and internal process development.

Instrumental in continued development of internal operational/ regulatory strategies within Siemens Swedish manufacturing organization. Investigated and completed foreign governmental applications (e.g. Canadian Medical Device, Japanese Good Importing Practice Regulations, CE Certification Mark) and Product Reporting requirements. Led foreign government/ third party inspections, such as Governmental, Canadian Standards Association, Swedish SEMKO, Underwriters Laboratories (UL) and TÜV. Result: Management system improvements and enhanced governmental knowledge contributed to successful new product introductions into the U.S.

Led the integration of three operating company internal management systems into the Siemens Corporation. Implemented governmental regulations. Established operational programs and service procedures, documentation, and training ensuring that forecasting, cost and operational systems were in place towards corporate goals and objectives. Administered corporate and field office audit plans with quality assurance department personnel and ensured resolution of non-conformances. Result: Integration of management systems reduced overall corporate management and process expenditures by 50%.

Directed regulatory and operational strategies within Hitachi Proton Beam Therapy Systems (PBTS) division. Regulatory strategies included United States Governmental Reporting, Corrections & Removals, Certified Components and U.S. Product Introduction processes. Established the operational management system infrastructure within the Proton Beam Therapy Systems business. Result: This establishment provided a framework for meeting customer, internal manufacturer, and regulatory authorities’ requirements and expectations.

Provided consulting/ educational services within Hitachi America, Ltd., Hitachi Headquarters (Tokyo) and Hitachi PBTS manufacturer and suppliers. Provided quality system and regulatory knowledge; consulted with Executive, mid-level management and front line employees in the U.S. and Japan. Developed recommendations for adhering to operational management system standards and regulations. Result: Increased knowledge of the system standards/ regulations mitigated compliance concerns.

OPERATIONS MANAGEMENT

Managed the Parsons’ business operations services team employing highly talented professionals to assess life cycle management activities employing best practices, streamlining day-to-day operational activities, and establishing processes to achieve program client/ internal goals on major airport, metro systems, infrastructure and federal energy programs. Built and optimized resources/ led cohesive program teams including functional managers, engineers, document control specialists, administration and procurement specialists. Clearly communicated all critical program details to stakeholders. This also included working with Federal agencies on the development and deployment of energy programs and technologies. Result: Created a process focused organization to include internal Parsons, client, employee and regulatory objectives at New Doha International Airport (NDIA) & Doha Metro, (Doha, Qatar), NAICM Airport, (Mexico City, Mexico), Los Angeles World Airports (LAWA) and other large programs up to $17 billion.

Directed the operational development of newly established $150 million U.S. based PBTS business at M.D. Anderson Medical Center. Developed the business management system for reporting cost data, parts information, service repair data, uptime performance data, customer issues, etc. internally within Hitachi and external to the medical center clinicians, physicists and administrators. Result: Created the framework for business interfaces to include financial, customer, internal process, employee and regulatory objectives.

Participated as the supplier management representative in evaluation of potential and existing manufacturing suppliers within the Siemens Corporation. Coordinated with Corporate Purchasing Department in evaluating key suppliers. Created supplier audit plans, conducted audits, created audit reports, and monitored corrective action feedback. Coached and consulted with key suppliers requiring improvement. Result: Well established key supplier base resulted in meeting operating company business and quality requirements.

Prepared capital equipment and repair budgets and assisted with decision-making processes concerning equipment purchases. Participated in preliminary and ongoing stages of construction of a major healthcare organization. Led installation of medical equipment by interfacing between medical center personnel and equipment manufacturers during construction. Result: Achieved successful installations on time with minimal issues, resulting in improved patient care and enhanced medical center revenue margins.

Directed equipment risk management and liability control concerning failures within major healthcare organization. Served as advisory panel member for the District of Columbia’s Department of Consumer and Regulatory Affairs Ambulatory Infusion Pump Investigative Study to the government. Conducted in-house service training on a routine basis, covering operation and repair of equipment. Result: Avoided potential compliance violations concerning medical equipment failures and investigated issues with equipment manufacturers.

Established an Electronic Document Management System within Siemens operation with 4000 headquarter and remotely located employees. Championed with Siemens Information Technology, the planning, establishment and deployment of an effective Electronic Document Management System within the operating company. Result: Increased availability of company policies, procedures, records and data to increase the efficiency and effectiveness of remotely located sales, service and project management personnel.

NEW PRODUCT INTRODUCTION

Delegated as the Operational/ Regulatory Affairs representative with Siemens Swedish manufacturer design engineering groups. Advised and assisted the groups in the implementation of the Quality System Regulations, IEC 601-1, UL 2601 and pre-market governmental requirements relating to new product designs. Developed test methods and conducted testing to evaluate product performance. Result: Enhanced compliance to necessary standards and customer expectations as well as robust equipment performance.

Coordinated and conducted new product manufacturer evaluations with UL and CSA. Established compliance with Safety Standards in the CT, MR, X-Ray and Angiographic modalities. Assisted European manufacturers in completing equipment preparation and testing. Scheduled test dates, time needed and test reports. Analyzed prototype designs and recommended design changes in a cost-efficient manner. Result: Equipment evaluations were conducted meeting scheduled product introduction timeframes.

Designed aortic pressure monitoring mechanism implemented with the Penn State Artificial Heart and Left Ventricular Assist Device. Journal paper presented at 14th Annual Northeast Bioengineering Conference held at the University of New Hampshire and published in the IEEE Transactions in Biomedical Engineering. Article entitled “An Adaptive Observer for the Estimation of Aortic Pressure in the Penn State Electric Ventricular Assist Device.” Result: An aortic pressure monitoring mechanism was developed.

PROFESSIONAL EXPERIENCE

AECOM 2018 – Present, Los Angeles, CA

Senior Project Manager

Represents the AECOM Program and Project Management (PPM) Business Line specializing in the management of design and construction of community infrastructure facilities, such as education, healthcare, transportation, national governments, sports and leisure, justice, cultural venues, and commercial facilities. Drove profitability and managed P&L on projects exceeding target margins.

PARSONS CORPORATION 2010 – 2018, Pasadena, CA

Vice President/ Director, Global Systems

Led Global operational management systems program in $4 billion operation with 12000 employees and 4500 projects including aviation in 24 countries.

Responsible for managing a business operations services team of professionals to assess life-cycle management activities, employ best practices, and establish processes to achieve program and client goals meeting contract requirements. Optimized resources and led cohesive program teams that included functional managers and other specialists, resulting in a process-focused organization adhering to Parsons, client, and regulatory objectives. Critical program details were communicated to various stakeholders.

Noteworthy Programs Include:

Los Angeles World Airports, LAWA Project and Construction Management Services for the Landside Access Modernization Program, Los Angeles, California, United States. 9/2016-3/2018.

Aeropuertos Y Servicios Auxiliares, New International Airport of Mexico City, Mexico City, Distrito Federal, Mexico. 4/2015-6/2016.

New Doha International Airport Steering Committee, Hamad International Airport/New Doha International Airport Program and Construction Management Services, Doha, Qatar. 6/2014-2/2015.

CHICAGO BRIDGE & IRON (CB&I)

Corporate Manager, Global Systems 2007 – 2010, Houston, TX

Established a Global operational management systems program in $10 billion operation with 17000 employees in 80 countries.

HITACHI AMERICA, Ltd., Proton Beam Therapy Systems (PBTS) Division

Manager, Planning/ Operations/ Quality Systems/ Regulatory 2005 – 2007, Houston, TX

Directed the operational development of newly established $150 million U.S. based PBTS business at M.D. Anderson Medical Center.

SIEMENS CORPORATION USA, INC.

Senior Manager, Operational Systems 1992 – 2005; 2000 – 2005, Malvern, PA

Directed the implementation of the ISO 9001 Quality Management System and Operational Standards in a $4 billion operation with 4000 employees.

SIEMENS CORPORATION USA, INC.

Senior Technical Specialist - Regulatory Affairs/ Quality Assurance 1995 – 1997; 1998 – 2000, Iselin, NJ

Led the integration of three operating company internal operational and management systems into the Siemens Corporation.

SIEMENS - ELEMA AB

Senior Quality Assurance Engineer 1997 – 1998, Stockholm, Sweden

Instrumental in continued development of internal management systems and regulatory strategies within Siemens Swedish manufacturing organization.

SIEMENS MEDICAL SYSTEMS, INC.

Technical Specialist, Regulatory Affairs 1992 – 1995, Iselin, NJ

Established and coordinated on-site field equipment evaluations with UL, CSA, and other testing laboratories in the U.S.

THE FAIRFAX HOSPITAL SYSTEM

Clinical Engineer, Biomedical Engineering 1989 – 1992, Falls Church, VA

Prepared capital equipment and repair budgets and assisted with decision-making processes concerning equipment purchases.

EDUCATION

M.S., Biomedical Engineering, The Pennsylvania State University, University Park, PA (January 1989)

B.S., Electrical Engineering, The Pennsylvania State University, University Park, PA (January 1987)

M.B.A. Candidate, Marymount University, Arlington, VA (June 1990 – May 1992)

AFFILIATIONS & CERTIFICATIONS

ASQ Manager of Quality/Organizational Excellence Certification

Parsons Project Management Institute (PMI) Certification

AECOM Project Management Institute (PMI) Certification

AECOM Safety Qualified Supervisors Program

OSHA 30 Hour Construction Certification

Construction Management Association of America Member

Penn State Industry Professional Advisory Panel Member

2010 Penn State Outstanding Engineering Alumni Award

Penn State Alumni Association, Penn State Electrical Engineering Society (PSEES) Mentor

COMPUTER/SOFTWARE SKILLS

Microsoft Office Suite, Workday, Oracle, Sharepoint

Aconex

Prolog Converge

Global 360

PROJECTS LISTING

Los Angeles World Airports, LAWA Project and Construction Management Services for the Landside Access Modernization Program, Los Angeles, California, United States. Provided Project, Quality, Operational and Construction Management Services to the program. 9/2016-3/2018.

Aeropuertos Y Servicios Auxiliares, New International Airport of Mexico City, Mexico City, Distrito Federal, Mexico. Provided Project, Quality, Operational and Construction Management Services to the program. 4/2015-6/2016.

New Doha International Airport Steering Committee, Hamad International Airport/New Doha International Airport Program and Construction Management Services, Provided Project, Quality, Operational and Construction Management Services to the program. Doha, Qatar. 6/2014-2/2015.

Construction QA Services for Herbert Hoover Dike, USACE Jacksonville District. Staffed, directed and managed 50 skilled QA representatives, civil engineers, geotechnical engineers and materials testing technicians under this $48M contract, that monitor the construction the construction of 55 miles of cut-off walls, 48 culvert replacements or alterations, embankment raising structures, and other improvements for the 18 project sites around the 143 mile perimeter of Lake Okeechobee, FL. 9/2018 – Present.

USACE IDC for A/E Services to Support CMS Activities for Mobile District, Contract W91278-14-D-0065. This $8M Mobile District CMS IDIQ contract that provided CMS at military installations in Alabama, Florida, Mississippi, Tennessee, and South and Latin America. The contract supported many of the vital construction projects in Mobile District. In the aftermath of Hurricane Michael, AECOM provided 8 emergency staff (engineers and quality assurance) support to assist in the cleanup and rebuild efforts at Tyndall AFB, FL. This project provided scheduling support at Eglin AFB, FL, and provided geotechnical and structural engineering support for the construction of the 225,000 SF (five floors) Veteran’s Administration’s James A. Haley Bed Tower in Tampa. FL. In 2015, Savannah District also used $1.1M in capacity from this contract to continue to support the construction projects that are underway on the Savannah Harbor Expansion Project (SHEP). 9/2018 – Present.

Construction QA Services for the National Park Service @ DOI, Denver Service Center, Biscayne National Park Restoration, Homestead, FL. AECOM West Palm Beach, FL. Supports National Park Services, Denver Service Center to oversee construction of several projects spanning three sites throughout the park including projects located on the mainland as well as projects located 7-miles offshore on Boca Chita Key, Elliott Key and Adams Key. Provided services for this $6.9M contract, 9/2018 – 7/2022.

Construction QA Services for the National Park Service @ DOI, Denver Service Center to rehabilitate the Tuolumne Meadows Campground in Yosemite National Park. The campground includes improving 304 drive-in campsites, a horse camp, a backpacker’s camp and a group camp. Also included in this project is the rehabilitation of compgrounds roads and enhancement of amenities throughout the campsites. Historic bathrooms upgraded to withstand winter snowloads. In addiiton, the entire water system in the campground was replaced as a looped system and new water service was rerouted to the existing and new restrooms. Provided services for this $22M contract, 5/2022 – Present.

Provided DTRA Planning, Operations, and Advisory Services (POAS) covering the entire continuum of threats from improvised threats to WMD, including land-based, water-based, and airborne Unmanned Aerial Systems threats. In close coordination with the Government, the team supported the DTRA mission by providing subject matter expertise not readily available in the Government. This expertise allowed Government personnel to focus on DTRA’s core mission to deter and counter WMD, improvised threats, and threat networks. Provided services for this $1M staff augmentation contract, 2/2022 – Present.

Construction Management Representative, National Park Service/Denver Service Center, Renovation of the NPS HQ CM, Washington, DC. Managed Construction Oversight and Quality Assurance services to oversee construction of the National Capital Regional Office Renovations and Close-out. The overall project included renovation of the Existing Headquarters Building, Wing A, Wing B, Wing, C, Wing D. Work included hazardous material abatement, demolition, new interior architectural finishes, mechanical /electrical / plumbing systems upgrade, installation of new fire suppression system, installation of new security and telecom systems. Performed construction management services during the closeout phase that included a pre-final walk-through, the final inspection, preparation of the preliminary and the final punch-lists, testing, and administration change management and quality assurance inspection services. August 2022 - December 2022.

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