EXPERIENCE

IT / NETWORK ADMINISTRATOR, E& ENTERPRICE AUH, UAE DEC 2022 – PRESENT

School level administration of Alef Education, managing Alef assets in the school and making sure all Alef services are provided to all Alef students and teachers.

Provided assistance for students and teachers, analyzing and solving software or hardware issues with their devices (Laptops, Chromebooks, smart boards, projectors, printers).

Monitored the network inside the school, performing daily troubleshooting on all network devices

(Cisco Routers, Physical and virtual servers, Cisco Access points, Fortinet Firewalls).

Conducted training to more than 150 students (C2 + C3) and teachers every month, training them on Alef platform and website, in addition to training them on using Chromebooks or laptops.

Processed and Closed 100+ tickets, requests, and audits each month from different users and the service desk team according to ITILv4 instructions and rules. NETWORK ENGINEER, SKYNET KZN, RUS SEP 2020 – OCT 2022

Built, installed, configured, monitored, and managed all network devices (Switches, Routers, Antennas, Access points) from different vendors (Cisco, Mikrotik, Raisecom, TP-Link, D-Link, BD-COM).

Provided 1st and 2nd level support for more than 4000+ clients through phone, E-mails, or through queries arriving to our department (I closed almost 250 client issues, applications and queries monthly) resulting in 100% satisfaction by all clients especially among the foreigners of them.

Organized the LAN, Active directory and managed the Cloud Computing of the company, and made sure everything was connected and working with no issue.

Worked with my team to manage and improve the performance of the wired and wireless network infrastructure, resulting in enhancement is up-time up to 30-40%.

Increased the response time to incidents up to 20% through building and writing manuals on how to deal with different network devices and writing different TCP/IP or OSI protocols explanation.

Drove operational network expansion in city of Kazan in Russia with a team of fresh graduated foreign engineers for training purposes on Fiber network (GPON, EPON)

Led more than 20 network projects on-site, including network implementation and design.

Worked alongside with other engineers to upgrade or improve the performance of the the WAN/LAN of the company with no down-time.

YAZAN ASAAD

UAE, Dubai · +971*********

adzwx9@r.postjobfree.com linkedin.com/in/yazan-asaad-639690259 2

Worked on building network infrastructures for local hotels and supermarkets in the year of 2022, providing them with the necessary devices and equipments.

Performed more than 60% of servers and firewall changes, configurations, installation, and upgrades.

Worked 24/7 in shifts with colleagues, monitoring and troubleshooting the network to ensure that security, backup, failover, alerting, and disaster recovery mechanism were in place functioning 100% of the time.

INTERN NETWORK ENGINEER, KNRTU-KAI KZN, RUS AUG 2018 – JUN 2020

Worked with supervisor to enhance the performance of the wired network, and WiFi connectivity all over the university.

Wrote manuals and built many networks on Cisco Packet Tracer and GNS3 for educational and training purposes.

Closed more than 600+ daily network and IT related tasks given by the supervisor, including configuring, preparing devices and cables (Ethernet cables, Fiber cables) or preparing presentations about TCP/IP and OSI protocols for Bachelor or Master students. EDUCATION

MASTER DEGREE IN TELECOMMUNICATION AND NETWORKING

KAZAN NATIONAL RESEARCH TECHNICAL UNIVERSITY NAMED AFTER A. N. TUPOLEV - KAI – KAZAN, RUSSIA Courses: Digital signal processing, MATLAB, MIMO-OFDM, TCP-IP, Telecommunication systems.

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BACHELOR DEGREE IN TELECOMMUNICATION AND SIGNAL PROCESSING KAZAN NATIONAL RESEARCH TECHNICAL UNIVERSITY NAMED AFTER A. N. TUPOLEV - KAI – KAZAN, RUSSIA Courses: Electronics, CCNA, Network principles, Wi-Fi signals, Analog signal processing. Selected as one of 86 students to participate in 3 months of practical training in one of the most important companies of developing advanced telecommunication systems. My diploma was selected and converted into educational courses at the university. SKILLS

CCNA networking

TCP/IP networking

Network engineering

Telecommunication system designing

Servers (CISCO)

Firewall (CISCO, Fortigate)

Virtualization (VMWare, Hyper-X)

Microsoft OS (Win. client, Win. server)

Microsoft Office

Cloud computing (Azure)

Customer service

ITIL

PROJECTS

Diploma in MIMO-OFDM

SEP 2018 - JULY 2020

SEP 2014 JULY 2018

3

Wrote a huge research consists of more than 110 pages associated with charts, statistics, and a whole practical lab built in MATLAB, on how to develop the MIMO-OFDM mechanism to achieve faster signal processing and more reliable connectivity.

UAVs Summer practice campaign

Sought out a new strategy and mechanism in a competition at German-Russian institute of advanced technologies, to build a UAVs receivers and transmitters based on MIMO-OFDM (placed 1st in my team and my team placed 3rd among all teams)

No accident campaign

Managed to achieve 20% less accidents in the company’s WAN network and more reliable internet connection by applying modern techniques and replacing the majority of damaged or old devices and equipment.

Built network for a hotel

Following the OSI fundamentals and TCP/IP protocols and putting in consideration the Russia law, I managed to configure and build entire network for one of the hotels in Kazan city, Russia. The network was linked with guest internet connection with needs specific configuration following the Russian law. At this time, I led a team of technicians and helped them with cable management and devices installation. At the end of this project I was rewarded by the manager of our department. LANGUAGES

Arabic language (Mother language)

English language (Fluent)

Russian language (Fluent)

German language (Basic)

CERTIFICATES

CCNA certificate approved by the UAE government (KHDA) – Nov 2022

English language Dictation at Kazan Federal university – Oct 2019

German Language for beginners – June 2019

IELTS Academic (International English Language Testing System) – January 2018

Russian Language Certificate – October 2013

AWARDS

Employee of the month - May 2022

Foreign student of the year - Jun 2018

INTERESTS

Photography, Videography, Fitness, Video game development, Cello, E-marketing, Volunteering activities.

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