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Front End Customer Service

Toronto, ON, Canada
September 19, 2023

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Tarandeep kaur

** ****** ******, ********, *** *Y6



Enthusiastic and skilled Clerk knowledgeable about sales, customer service and inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Establishes positive relationships with carriers and representatives through communication and coordination skills.



·Niagara college Niagara-on-the-lake campus

·International business- Diploma

·Certificate for dispatch training from LR Logistics.

Skills & Abilities

•Able to work all shifts and capable of standing for long period of time

Making ACE and ACI.

•Able to provide solutions and better help to team members.

•Good attention to detail and effective communication.

•Able to make quick decisions and information higher authorities with all the data regarding activities carried out.

•Perform work in a fair manner by keeping all policies and procedures in mind.

•promote teamwork with maximum effectiveness and efficiency.

•Handling customers effectively and keeping them up to date with all the changes, offer and other activities in the management.

•supporting company’s values and helping to grow the organization with full efforts.

•Dealing with all the records of the company like payrolls, meeting participation, timesheets, presence of the employee.

•Capable to commute in English, Punjabi, Hindi.

LR Logistics-

Knowledge of ELD/ City Dispatch/ Inbound and Outbound experience/ load clearance

Handling accounts and office work, Payroll, filing.

Directly deal with Drivers and customers



Title- dispatch program.

Date- Feb 2023 to july 2023

Training achieved-

Booking loads and dispatch trucks and drivers to customers.

Kept locations of drivers on route to ensure proper safety.

Maintained paperwork, price tickets and invoices.

2.Company - MVR cash and carry

Job title- Customer representative

Date- 1 Jan 2022 to still employed.

Key role-

Receive all the payments from customers in form of cash or debit/credit transactions and provide receipts to them. Tell them about discounts and offers.

Filing documents and uploading them in system database.

Managed updates and maintained accrual tracking of spreadsheets and sub-ledgers to support accurate financial figures.

Managed and oversaw bills, audits, verify reports, and resolves customer billing disputes.

3.Company- home sense, TJX, Brampton

Job role- front desk

Date- 1 Jan 2021 to 20 dec 2021.

Managed Front-end & salesfloor operations including fast& friendly checkouts, assist with inquiries, and provide support to associates, visual merchandising, event setup, setting modular and clearance scanning.

Directly dealt with Customers and Associates, implementing corporate strategies to be up to date.

Achieved annual sales of $60-70 million-plus.

Managed and the functions/ operation of fast and friendly checkout service at Front-end. Managing 25 plus

associates in the front-end and sales floor, performing daily accounting office work.

Received an award and recognition from District Manager for best visual merchandising and exceeded the sales target.

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