Post Job Free

Resume

Sign in

Customer Service Front Desk/ Concierge/Administration Assist.

Location:
Washington, DC
Salary:
21
Posted:
September 13, 2023

Contact this candidate

Resume:

Shemaria R. Cauthen

adzn1f@r.postjobfree.com

202-***-****

Career Objective: To change the world in the government politically by being a politician. Education: Trinity Washington university

*** *****gan ave NE, Washington

DC 20017

Graduation: 2024

Major: Criminal Justice

Skills: Proficient in the IT department, Proficient in the media center dealing with picture and photoshop. Advanced in memory. Excellent professional skills, Advanced in communication skills with dealing with people who always believe they are right even when they are wrong, and making people feel satisfied when they leave. Greats salesperson: persuade people to purchase items that fit their satisfaction. Fashion skills with remanufacturing ideas with clothing or anything similar to that. Advance in cashier skills, fast paced and accurate change (money). And lastly, Advanced in Reading and Math. Love being the first face a customer sees when entering the services, due to the excitement and my value to a workplace. Bring others together for a “voice” to be heard in an audience. Great with children, teens, adults and even the elderly in a workspace.

March 2023- Now

Career Strategies Inc. & InterSolutions

● -Travel to multiple sites.

● -Leasing agent/ Administrative work.

● -Deal with Residents & Move-Ins.

● -Give Tour to show incoming Residents to show Amenities.

● -Respond to email and calls daily.

● -Provide Great Customer Service.

May 2022- Jan 2023

BMG Multifamily & NVT Staffing

● Concierge

● Front Desk Clerk

● Commute to different sites (Luxury Apartments)

● Answer calls dealing with Maintenance, Complaints & Leasing.

● Mail/Package Placing (40-60 lbs)

● Keep sites clean and productive for tenants

Aug2021- April 2022

Clydes of Gallery Place:

● Host

● Cashier

● Meet & Greet

● To-Go orders (Uber eats, DoorDash, Postmates etc.)

● Reservations intake

● Serve Huge Customer Service

April 2019- March 2020

Ice Cream Jubilee:

● •Cashier

● •Baker & Front-End Scooper

● Inventory management of 32 flavors per semester

● • Promoting: Social Gathering & Media

● •Telegraphing

● •Served GREAT customer service & provided excellent service. September -March 2019

Virginia State University: Work Study Office

● File papers between students names

● Talk with students to solve problems with classes

● Keep order with maintenance between people

● File over 1000 papers a day

Summer May 2018- December 2018:

Giant Cashier

● Inventory of groceries

● Introduced to new experience with customers

● Received employee of the month

● Many customers happily reported great customers service

● Advance as the fastest cashier, with well confidence & accurate October 2017-May 2018:

Unarmed Security Officer: Next Level Security

● Monitoring a person or location

● Crime prevention

● Investigating suspicious activity, and reporting to a police officer if needed.

● Help in maintaining excellent working conditions

● Securing community safety and problem-free.

1 Year experience

Fall Course Work/School August-November 2017

(Study EMT, Physically helped & Proficiently Problem Solver)

● Each Day Read 15-20 About EMT

● Find the cure of patients

● Purposely work through fast conditions

● Introduce to a experience in health & people

● Passed Every Test

● Manifest through Self vs patients relations

● Worked with groups &“dummy’s” for physical contact Jan-June 2017 Restoration Praise Ministries (Church) Landover MD: Head Assistant.

● Head leader for children at sunday school

● First 3 month dance teacher instructor

● Completed 104 hours for community service hours

● 2 months after instructor for the kids choir, and teens

● Tuesday nights from the 17th of february to June 1st, I taught bible study from ages 7-18

● Took calls and appointment for the pastor of the church

● Tutor kids with math and reading homework on wednesdays and thursdays

● Assist for file worker

Summer 2016: Armed Forces Retirement Home (Retirement Home) Front Desk Clerk & Worker Assistant: Washington DC

● Face of the building, serve customer service

● Assign people to rooms & Check-In

● Dealt with register & technology

● Help assistants serve food to the elder

● Provide sheets and pillow

● Served great service *NO attitude or Negative connotation

● Medicine served to elders BEST ability

● Bathe and wash if necessary.

Business Experience: Washington Metropolitan Area Transit Authority (WMATA): Summer 2015 IT Department/File worker:

● Instructed to answer the phone; communicating with the worker who has technical problems

● Keep notes of the person’s information for feedback and contact

● Type the problems into the computer, send a technician to complete the tasks

● Call back to make sure everything is good.

● Get papers that needs to be filed over 500 pages a day August-December 2013-2014: McDonalds Cashier Washington DC:

● Cashier

● Server

● Order taker from the windows

● Large Groups served with great attitude & courtesy AWARDS/SKILLS

● Perfect Attendance

● Most improved

● Technology skills

● Honor Roll (Sophomore-Senior year)

● Participated in METROPOLITAN classes

● Most Advanced in Math

● Communication Skills-WMATA METRO

● SYEP (Summer Youth Employment Pro.)

● Best Worker for Giant (3 months straight)

● Enthusiastic Employee

College Credits:

● 2017-2019 Virginia State University

● 2019 Bowie State University

● 2019 Trinity Washington



Contact this candidate