LinShea Headd

*** ** ***** ****

Kansas City, MO 64155

Phone: 913-***-****

E-mail: adz1lj@r.postjobfree.com

Objective

I am a driven individual, who is great with multi-tasking and completing assignment in record time. I am goal orientated, trustworthy and reliable. I self-motivated to become the best me I can be in business and personal aspects. I am seeking a full-time customer service position where I can expand on my experience in this field and utilize said experience to increase both customer satisfaction and the company’s overall reputation.

Experience

CVS Health Care, Customer Service Rep II, Remote

09/04/2020 - Present

Inbound calls

Place Refills

Order Status

Prior Approvals Request

Refills Overrides

Take Payment

Provide processing info

Correspond with doctor office

PSI INC, Customer Service Rep, Remote

03/20/2019-05/06/2020

Inbound Calls

Register for exam

Take payments

troubleshoot home exams

restart exams

Innovators Prep Academy, Teacher, Blue Springs, MO

10/01/2015- 09/30/2018

Teaches ages 2-3 years’ old

Build curriculum

Assess children learning style

Create classroom setting

Alliance Home Health Care, PCA worker., Kansas City, Ks

03/01/2011-06/04/2016

Transfer elderly

Organizing household

Transportation

Office visits

Client Service Inc. Collection Rep., Lenexa, KS

02/2520/13- 05/01/2014

3rd party collection

Skip tracing

Inbound Calls

Outbound Calls

Quota Goals

Compliance

Bonus every month

Education

High School, Washington High School 7200 Leavenworth Rd

Kansas City, Ks 66106

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