Account Manager Executive

RON W. BROWN

**** ******* **** ***** ********, OH 43240 614-***-**** **********@*****.***

ACCOUNT MANAGER PROJECT MANAGER ACCOUNT EXECUTIVE Providing business development success rooted in ability to maintain long-term relationships with accounts, introduce comprehensive sales and account management solutions, complete multiple projects within time and resource budgets, and perform well beyond both account and company expectations.

Relationship Building Strategic Business Planning Market Analysis/Research

Client Management Sales/Marketing Concepts Market Penetration

Productivity Improvement Major Account/National Sales Product Introduction

Needs Assessment Accountable Creative/Strategic Selling

Project Management Problem solving Follow-Up

C A R E E R H I G H L I G H T S

Sales Specialist – Lowe’s

Presented Star Service Award

Sales Representative – Pac-Van

Selected as Pac-Van Newcomer of the Year (Fiscal Year 2017). Storage Specialist Solutions Specialist – Mobile Mini Incorporated (MMI)

Performance recognized with Century Club (100 rentals per month) in June and July 2015; managed $1.2 million book of business blending both large and small construction companies. Regional Sales Manager – Cranel, Inc.

Successfully developed and managed 3 of 5 largest company accounts (McKesson, ISSI and Coca-Cola), each generating over $1 million in sales annually; accounts contributed to 23% sales increase (facilitated through collaboration with representatives on presentation of manufacturer and distribution promotions).

Increased business activity 66% and gross profit 25% within company’s 2nd largest account (McKesson); exceeded annual sales quota and achieved Presidents Club (2000, 2001, 2002, 2003 and 2004); implemented multi-year bundled service solution and integrated ancillary products preventing expensive downtime.

Achieved highest gross profit of $750,000, calculating to 40% above profit goal (earning 1st place recognition throughout sales professionals); introduced of annual service solution within North American sites of Coca-Cola; comprised multi-level service response, service and parts logistics, and budgets established per client site. Account Manager – Western Office Solutions

Navigated and closed sale of comprehensive service solution with Maricopa Integrated Health System generating $75,000 gross profit.

Account Executive – Dun & Bradstreet (D&B)

Expanded managed base to over $1.2 million in account revenue; generated over 100% of sales and new customer acquisition targets; recognized with “Superstar Award” for Great Lakes Region; secured over $150,000 in new business through marketing campaign demonstrations to prospective commercial businesses. Ron W. Brown 614-***-**** **********@*****.*** Page 2 of 4 PROFESSIONAL E XPERIENCE

TRANSPORTATION RESEARCH CENTER (TRC)- – EAST LIBERTY, OH JANUARY 2022 – PRESENT The leader in automotive, mobility testing and future technology solutions. PROJECT MANAGER

Key contact for proposal development and delivery of customer projects leveraging TRC’s world class test facilities and personnel.

Learn customer test objectives and communicate them to the supporting business units. Develop work descriptions, project budgets and proposals based upon customers objectives and knowledge of the processes involved. Develop test plans based on customer’s objectives and processes involved while coordinating project support for efficient and timely use of resources. Communicate test plans, proposals, non-conformances, and project status to internal and external customers. Lead and manage client testing projects; working with and communicating with internal support groups. Maintain organization of the project while managing the budget and resources. Conduct post-project reviews and develop final reports outlining data gathered, driver & mechanical logs and detailed events of the test. NATIONAL CONSTRUCTION RENTALS- – COLUMBUS, OH JUNE 2021 – DECEMBER 2021 The largest supplier of temporary fencing, barricades and rental equipment in the United States. Focus in the commercial construction industry, events and emergency response. SALES REPRESENTATIVE

Manage six state territory providing the construction vertical with temporary fence solutions. Interact & network with existing customers, prospects and internal collegues to generate sales. Provide superior customer service skills. Relay detailed explanations of services and products, negotiate contracts, verify inventory levels, schedule deliveries/installations/pickups, help customers with questions, concerns and ultimately provide a smooth experience. Utilize decision making attributes, follow detailed written/oral instructions and work in team environment to manage million dollar book of business. Monitor customer satisfaction levels, review accounts to generate repeat business and maintain industry knowledge to pursue upcoming projects and prepare bids. NIELSEN- – COLUMBUS, OH NOVEMBER 2019 – DECEMBER 2020 Global marketing research firm providing marketers reliable and objective information on the impact of marketing and sales programs.

FIELD REPRESENTATIVE

Managed a geographic territory of consumers participating in Nielsen’s television/computer metering program. Build relationships to keep clients active and their state-of-the-art metering equipment running and pulling data efficiently. Ensured collection and transmission equipment was properly installed and configured in Nielsen Panels to transmit necessary audience data. Educated and coached Nielsen Panel members on the operation, security, procedures and expected participation responsibilities protecting the integrity of the Nielsen sample and usage of Nielsen equipment ensuring optimum performance. Utilized negotiation skills to gain and maintain the cooperation of Panel members, solicited additional participation in Nielsen Samples. Diagnosed and troubleshot data/equipment and took necessary correctiv action to collect and retrieve accurate audience in the panelist home. Met various Nielsen objectives and performance goals. Ron W. Brown 614-***-**** **********@*****.*** Page 3 of 4 LOWE’S – COLUMBUS, OH DECEMBER 2018 – NOVEMBER 2019 Second-largest American retail company specializing in home improvement. SALES SPECIALIST

Act as the store expert in the Flooring department by providing detailed product information, promoting and recommending products, plans, or installation services that match customer needs. Inform customers on pricing options, status on pending orders, generating leads, conducting sales activities, building relationships with customers, generate estimates including installation and necessary product to coordinate successful completion of projects and orders. Perform order management duties such as entering orders, reaching out to vendors on special orders, tracking and fulfilling orders while resolving issues. Follow up on outstanding or incomplete customer orders, sales, or installs. Promote product related services and plans such as installation, delivery, credit financing, or extended protection plans. PAC-VAN – COLUMBUS, OH JULY 2016-APRIL 2018

Subsidiary of General Finance Corporation that leases and sells storage products and offices to industries that include commercial, environmental, government, industrial, and retail, with 50+ locations across US and Canada. SALES REPRESENTATIVE

Engage customers via 50-70 outbound calls daily, as well as on-site field visits, with goal of building profitable, long-term customer relationships. Prospect for sales opportunities. Engage in value selling and employ closing techniques. Provide quotes on lease / purchase offerings; follow up to facilitate movement through sales cycle. Pursue and follow up on website sales leads. Work with dispatchers nationwide to schedule deliveries and coordinate inventory availability with branch managers and dispatchers. Work with outside vendors to construct custom offices and storage containers. Use Salesforce.com and Navision to produce quotes and agreements, as well as record notes and tasks for each contact and company.

Credited with generating 20% year-over-year revenue growth. Achieved over 100% of rental revenue target (Q2 2017, Q3 2017 and Q4 2017).

Exceeded target sales revenue by 129% and new customer acquisition by 94%.

Brought Charleston, WV branch to profitability via solution selling, as well as maintaining above average rental rates and low transportation costs.

Consistently rank as one of the top three sales representatives nationwide in outbound calls per week.

Worked with other major customers that included Wal-Mart, Bath & Body Works, Cracker Barrel, IHOP, WD Thomas

(Pilot Travel Centers & Flying J Truck Stops), Speedway, Toyota Manufacturing, and Progressive Flooring (AMC Theaters). MOBILE MINI INCORPORATED (MMI) – COLUMBUS, OH PHOENIX, AZ JULY 2013-JULY 2016 World’s largest and oldest supplier of secure storage containers, ground level security offices and mobile offices; operations supported by 1,900 employees in 3 countries, including US 160 locations; $1 billion company. Nasdaq: MINI STORAGE SPECIALIST SOLUTION SPECIALIST

Coordinated new and expanded current business opportunities with focus on optimizing territory prospecting and sales presentations; identified construction companies and internal decision-makers, introduced storage / mobile / field office options and solutions, created and distributed quotes and sales/leases, secured contract agreements, and communicated with branches to ensure unit availability and delivery. Originally brought in as solution specialist to initiate and develop business with construction industry project managers and superintendents throughout Central Ohio/West Virginia territory; introduced options, negotiated and closed agreements, and ensured inventory availability and delivery.

Significantly increased business development productivity through 50 – 90 outbound calls daily; utilized SalesForce.com to identify leads generated from company website and external 3rd party marketing solutions.

Delivered strong customer service through proactive communications with branch managers and dispatchers nationwide to resolve inventory availability and delivery issues; maintained communications with customers to provide status updates and offer insight to issues.

Expanded business opportunities by maintaining presence in front of current customers to learn of additional decision- makers as well as upcoming projects requiring sales and rental options. Ron W. Brown 614-***-**** **********@*****.*** Page 4 of 4 CENTRAL OHIO CREDIT CORPORATION (COCC) – COLUMBUS, OH MAY 2012-MARCH 2013 Sub-prime automotive finance company with $12 million in annual revenue. MARKETING REPRESENTATIVE

Represented company and promoted loan options to automobile dealers throughout central Ohio market; included service and rates presentation as well as consumer background analysis and immediate underwriting responses (enabling dealers to immediately close sales deals). Outperformed competitors (22 in region) and extended decisions on over 500 purchase deals. WESTERN OFFICE SYSTEMS – TEMPE, AZ SEPTEMBER 2010-AUGUST 2011 Systems integration firm specializing in design, customization, implementation and support of production-level document and data capture solutions, content management applications and imaging systems. ACCOUNT MANAGER

Brought in to orchestrate introduction and implementation of professional services, support, training/education and automation of paper-based processes throughout Phoenix territory. While in role, trusted as resource for both colleagues and management. Generated $100,000 gross profit; secured 9 accounts overall, including sale of large on-line asset management support solution generating $75,000 gross profit.

CRANEL, INC. – COLUMBUS, OH AUGUST 1999-AUGUST 2010 Cutting edge technological distributor, reseller and support provider. Managed eight (8) state geographical territory while maintaining relationships with manufactures, value added resellers, vendors and “C Level” Information Technology professionals. Document Imaging scanners, tape librairies, server’s and miscilaneous data center equiment distributor, reseller and mission critical support solution provider.

REGIONAL SALES MANAGER

Provided cutting edge technology implementations involving (servers, tape libraries, document imaging scanners) along with mission critical support and professional services necessary in 7x24x365 environments. Solutions were primarily presented into healthcare, financial, value added resellers and end users requiring state of the art technology & support. EDUCATION & PROFESSIONAL D E V E L O PMENT

B.B.A. Tiffin University – Tiffin, OH 1991

Dale Carnegie Sales Training Sandler Sales Training Spin Selling Sales Training Electronic Content Management Practitioner (ECMp) Certified

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