Data Entry Clerk
Resume:
ANUVHUTI "ANU" BISHT
Secaucus, NJ *****
adz0zc@r.postjobfree.com
SUMMARY
Detailed Data Entry Clerk with over 6 years of experience in various aspects of a job, including over 3 years of experience in inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized professional with a track record of accuracy in fast-paced environments. A punctual and reliable employee committed to thoroughness and quality. SKILLS
EXPERIENCE
LEXI'S DOGGY HAVEN
Trivandrum, India
Business Owner/Operator 10/2017 to 03/2020
Organization Background:
Lexi's Doggy Haven, named after my soul-dog, was my own home-based long-term dog boarding facility which I started, back in India. It was a business born out of my love for dogs and my wish to provide safe and home-based boarding options to fellow dog parents at an economical cost. During the period I had the privilege to meet so many people from all walks of life and dogs from all age groups and breeds. This job needed my hands-on attention in all departments of Lexi's Doggy Haven, such as marketing, sales, data collection, billing, dog grooming and caregiving. I can truly say that 'Lexi's Doggy Haven' tremendously helped me shape into the person I am today. Unfortunately, I had to close it during the lockdown in India and my health issues around the same time. Job Role:
• Put out marketing flyers and information on social media to attract target customers, i.e. dog owners/ dog parents.
• Made appointments to bring prospective canine residents to our facility, and collated their information and their owner's/parent's details to make service and billing easier.
• Greeted and welcomed customers with their dogs upon arrival.
• Ensured that all dogs were fed according to individual feeding instructions.
• Cleaned up after pets, including cleaning cages, kennels, yard etc and equipped the boarding facility with all things necessary to keep the dogs safe and happy while residing
• Administered medications as directed by owners or veterinarians.
• Maintained detailed records of each pet's needs and activities during their stay at the boarding facility and provided their families with a cute & fun canine report card at the end.
• Assisted in training new employees on proper animal handling techniques.
• Communicated regularly with owners regarding their pet's progress while away from home.
• Hands-on ERPs like Rumba Mainframe / Beta to
check the status of customer share.
• Knowledge of Mainframe Tool in Banking and
Securities Market.
• Knowledge of MS Word, MS Excel, MS
PowerPoint, MS Outlook, Ubuntu, Mac OS and
the Internet.
• Excellent Communication Skills, both written and verbal.
• Good analytical skills, decision-making, and
detail-oriented.
• Good comprehension and proofreading skills.
• Exceptional time management and experience in
scheduling tasks in accordance with daily review
of priorities.
• Highly motivated, proactive, self-starter; able to work independently as well as an effective team
player.
• Positive and professional attitude.
FIS GLOBAL SOLUTIONS, FOR TESCO MOBILE (UK)
Gurgaon, India
Team Member (Live Chat) 01/2014 to 08/2014
Job Role:
• Live chat (using 'Live Person' tool) with prospective Tesco Mobile customers on the website's live chat platform.
• Acquired information about what kind of handset were they looking for and offered them personalized bundle options according to their budget and call, text & data needs.
• Taking pre-sale complaints & queries about their new contract handsets, and transferring service-oriented chats for existing contract handsets to the company's service department.
• Managing daily huddles to discuss updates and new cases along with updating daily work trackers on MS Excel.
• Performed quality checks for peers and trained new joiners. GENPACT INDIA, FOR WELLS FARGO ADVISORS
Gurgaon, India
Process Associate (Back Office) 08/2012 to 12/2013 Job Role:
• Dealt in NYSE & NASDAQ on behalf of Wells Fargo Advisors using SmartStation & Beta to report the adjusted cost basis of covered securities and debt securities to the IRS on Form 1099-B.
• Checked settlement and pre-settlement date and analysis of trade confirmation including research, resolution and reporting.
• Performed a key role in the documentation of Standard Operating Procedure (process SOP) & Remote System Testing, and provided valuable inputs to help in the successful ‘Transition' of the process.
• Prepared customer mail & re-email files along with responses to general queries.
• Quality checked for peers and worked within the deadlines.
• Part of briefings, trainings/refresher sessions and meetings.
• Active participation in team huddles to discuss performance, metrics, team strategies etc. and active participation in Fun at Work activities.
VSP INFOTECH
New Delhi, India
Customer Care Representative (Tele-calling) 08/2011 to 07/2012 Job Role:
• Made Outbound calls to the customer from the list given by the management and gathered information about the properties they wanted to put up on rent/lease or sale on an online marketplace called 'clickindia.com'.
• After collecting the information, create an advertisement to put up on the website.
• Sent the collated data to the back – office for further processing.
• Worked within the company code of conduct, made all deadlines and handled the team's time tracking for payroll purposes.
EDUCATION AND TRAINING
HIGH SCHOOL DIPLOMA 05/2008
Maharishi Vidya Mandir, Almora, Uttarakhand, India LANGUAGES
Hindi:
Native/ Bilingual
English:
Native/ Bilingual
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