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Data Entry Clerk

Secaucus, NJ
September 28, 2023

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Secaucus, NJ *****



Detailed Data Entry Clerk with over 6 years of experience in various aspects of a job, including over 3 years of experience in inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized professional with a track record of accuracy in fast-paced environments. A punctual and reliable employee committed to thoroughness and quality. SKILLS



Trivandrum, India

Business Owner/Operator 10/2017 to 03/2020

Organization Background:

Lexi's Doggy Haven, named after my soul-dog, was my own home-based long-term dog boarding facility which I started, back in India. It was a business born out of my love for dogs and my wish to provide safe and home-based boarding options to fellow dog parents at an economical cost. During the period I had the privilege to meet so many people from all walks of life and dogs from all age groups and breeds. This job needed my hands-on attention in all departments of Lexi's Doggy Haven, such as marketing, sales, data collection, billing, dog grooming and caregiving. I can truly say that 'Lexi's Doggy Haven' tremendously helped me shape into the person I am today. Unfortunately, I had to close it during the lockdown in India and my health issues around the same time. Job Role:

• Put out marketing flyers and information on social media to attract target customers, i.e. dog owners/ dog parents.

• Made appointments to bring prospective canine residents to our facility, and collated their information and their owner's/parent's details to make service and billing easier.

• Greeted and welcomed customers with their dogs upon arrival.

• Ensured that all dogs were fed according to individual feeding instructions.

• Cleaned up after pets, including cleaning cages, kennels, yard etc and equipped the boarding facility with all things necessary to keep the dogs safe and happy while residing

• Administered medications as directed by owners or veterinarians.

• Maintained detailed records of each pet's needs and activities during their stay at the boarding facility and provided their families with a cute & fun canine report card at the end.

• Assisted in training new employees on proper animal handling techniques.

• Communicated regularly with owners regarding their pet's progress while away from home.

• Hands-on ERPs like Rumba Mainframe / Beta to

check the status of customer share.

• Knowledge of Mainframe Tool in Banking and

Securities Market.

• Knowledge of MS Word, MS Excel, MS

PowerPoint, MS Outlook, Ubuntu, Mac OS and

the Internet.

• Excellent Communication Skills, both written and verbal.

• Good analytical skills, decision-making, and


• Good comprehension and proofreading skills.

• Exceptional time management and experience in

scheduling tasks in accordance with daily review

of priorities.

• Highly motivated, proactive, self-starter; able to work independently as well as an effective team


• Positive and professional attitude.


Gurgaon, India

Team Member (Live Chat) 01/2014 to 08/2014

Job Role:

• Live chat (using 'Live Person' tool) with prospective Tesco Mobile customers on the website's live chat platform.

• Acquired information about what kind of handset were they looking for and offered them personalized bundle options according to their budget and call, text & data needs.

• Taking pre-sale complaints & queries about their new contract handsets, and transferring service-oriented chats for existing contract handsets to the company's service department.

• Managing daily huddles to discuss updates and new cases along with updating daily work trackers on MS Excel.

• Performed quality checks for peers and trained new joiners. GENPACT INDIA, FOR WELLS FARGO ADVISORS

Gurgaon, India

Process Associate (Back Office) 08/2012 to 12/2013 Job Role:

• Dealt in NYSE & NASDAQ on behalf of Wells Fargo Advisors using SmartStation & Beta to report the adjusted cost basis of covered securities and debt securities to the IRS on Form 1099-B.

• Checked settlement and pre-settlement date and analysis of trade confirmation including research, resolution and reporting.

• Performed a key role in the documentation of Standard Operating Procedure (process SOP) & Remote System Testing, and provided valuable inputs to help in the successful ‘Transition' of the process.

• Prepared customer mail & re-email files along with responses to general queries.

• Quality checked for peers and worked within the deadlines.

• Part of briefings, trainings/refresher sessions and meetings.

• Active participation in team huddles to discuss performance, metrics, team strategies etc. and active participation in Fun at Work activities.


New Delhi, India

Customer Care Representative (Tele-calling) 08/2011 to 07/2012 Job Role:

• Made Outbound calls to the customer from the list given by the management and gathered information about the properties they wanted to put up on rent/lease or sale on an online marketplace called ''.

• After collecting the information, create an advertisement to put up on the website.

• Sent the collated data to the back – office for further processing.

• Worked within the company code of conduct, made all deadlines and handled the team's time tracking for payroll purposes.



Maharishi Vidya Mandir, Almora, Uttarakhand, India LANGUAGES


Native/ Bilingual


Native/ Bilingual

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