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Customer Service Patient Care

Mesa, AZ
September 29, 2023

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**** *. ***** ** ****, AZ 85205


Enthusiastic, self-motivated, quick learner, team player!

**-****- **-****


**** ******** Canyon Rd.


Upscale, New, refurbished, recycled and upcycled furniture store.

I do all the buying and pricing for our section of the shop.

I handle all sales transactions when I am in the shop.

I do all of the marketing & advertising online and in person.

I am also the public relations liaison.

I enjoy interacting with all the customers that come into our store. They love to haggle prices with us & make great deals.

I am also the computer person.

I also do all of the emails, messaging & sending out information. Customer service.

Hackworth Cuddly Clean Window & House Cleaning Service- Owner/Operator- Prescott Valley AZ 2002-Present

Duties Include:

Cleaning customers homes &/or windows to their exact specification

Cleaning windows, screens and frames to their exact specifications calling customers & arranging appts. for possible cleanings, bid jobs & estimate jobs

Answering phones and questions from the public for our services offered

Collecting payment from customers and send out invoices & billing

I did all PR & management of the clients and employees

Yavapai Regional Medical Center Admit Clerk, Patient Care Tech & PBX (phones)

May 2010-May 2011

Duties Include:

Admitting patients into all areas of the hospital in patient or outpatient Checking insurance qualifications & if needed getting pre authorizations Coding for each area the patient needed to be seen in.

Emergency dept. admit clerk

Follow all HIPPA laws.

Privacy for all patients

Answering multiple phone lines and communicating with the public in a business manner & with kindness and understanding.

Patient care tech requirements were to sit with patient u der direct orders from the Dr. making sure they were safe and help with whatever I was allowed.

Quality care in all fast paced fields Heavy phone calls and following procedures for any emergency situations in the hospital

Specialties- Microsoft Word, Microsoft Business, PowerPoint, Excel, internet literate Excellent communications and fantastic customer care. Phone Email

Skills Summary

I am a team player. I am a quick learner & would do great as a cashier.

I am great with computers.

I have awesome customer service experience & skill.

Organize & Detail oriented


I received my GED in 1989

I then graduated from Pima Medical Institute as a Unit Secretary in 1991

Awards and Acknowledgements

I was an honor roll student in College

I had perfect attendance while in College for 1.5 years.

And also doing my clinicals at the hospitals in Phoenix for 8 weeks.

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