BROOKE NODDLE

• 416-***-**** • adywvm@r.postjobfree.com •

EDUCATION

Ryerson University 2014 – In Progress

Criminal Justice and Criminology / Psychology Toronto, ON Toronto Police College Community Police Academy April 2017 – June 2017 Graduate / Valedictorian Toronto, ON

Kwantlen Polytechnic University 2006 – 2008

Journalism Richmond, BC

EMPLOYMENT EXPERIENCE

Sole Proprietor 2016 – August 2023

Badge of Honour Canada & USA

*Volunteer support for active and veteran Service members

*Creator of ‘Warrior Armour’ bracelets for active and veteran Service members On-Site Representative 2010 – 2020

Get Tickets E-Solutions Canada, Inc. Toronto, ON

Lead Searcher / Security Guard June 2015 – January 2019 Legion Security Greater Toronto Area

Security Specialist August 2018 – October 2018

Westin Harbour Castle Toronto, ON

*Received training for Human Trafficking

Lead Security Supervisor February 2018 – June 2018 G4S Secure Solutions Toronto, ON

• City of Toronto Respite: 354 George St.

• City of Toronto Respite: 348 Davenport Rd.

• City of Toronto Respite: 1030 Don Mills Rd.

*The 519

*North York Civic Centre

*McCarthy Tetrault – plain clothes surveillance

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Client Care Representative November 2017 – February 2018 MacKinnon & Bowes Ltd. Toronto, ON

• Received inbound calls to advise of an individual’s death, or inquire about service/visitation information and any other general inquiries

• Obtained information to dispatch locally, nationally and internationally for: coroner's calls; funeral home transfers; body removal; shipments; merchandise orders; service requests; Trillium Gift of Life; University of Toronto body donations, Archdiocese (last rights), etc.

• Actively listened to callers’ inquiries; recorded all relevant and important information

• Provided courteous; caring, compassionate guidance and direction during crisis situations

• Accurately transcribed all written correspondence electronically to document templates for record, relay of information and dispatch purposes

• Followed proper protocol to relay critical information to individuals; including faxing, emailing and outbound telephone calls

• Ensuring all calls were handled in a professional manner and when necessary, administer the appropriate actions to obtain the best resolve for call circumstances

• Reconciled and appropriately filed daily transmissions and correspondence

• Generated correspondence to client funeral homes, agencies and contracted institutions

• Participated in group forum discussions and on-going training seminars

• Liaised between stakeholders

Protective Services September 2015 – February 2018 GardaWorld Toronto, ON

Background Screening Investigator November 2013 – November 2014 Garda Background Screening Solutions Toronto, ON

• Granted reliability personnel security clearance from the Federal Government of Canada

• Researched various local, national and international information, institutions and agencies

• Daily interactions with various local, national, as well as international institutions and agencies

• Conducted interviews locally, nationally and internationally

• Recorded information provided during interviews

• Investigated and verified information provided

• Organized and completed files to submit for processing

• Processed and entered accumulated information for completion of files

• Located missing members for annuity disbursement Receptionist / Legal Assistant (Contract) September 2013 – November 2013 David Levy Law Toronto, ON

• Created, completed and organized new client accident benefits and tort application packages

• Created legal correspondence to adjustors, lawyers, government agencies, clients, etc.

• Booked statement under oath appointments for clients

• Screened and directed incoming phone calls (14 lines)

• Distributed incoming faxes via ActiveFax Client

• Shipped, received, as well as distributed incoming/outgoing mail and couriers BROOKE NODDLE

Office Manager / Client Support Manager / May – August 2013 On-Site Manager / Technical Supervisor (Contract)

Get Tickets E-Solutions Canada, Inc. Toronto, ON

• Created, updated and maintained management information systems

• Provided exceptional client relations support

• Completed daily, weekly and monthly account receivables/payables across North America

• Completed basic bookkeeping

• Provided day-to-day support to the CEO and CTO

• Updated and maintained website

• Provided external support for on-site management

• Responsible for copy-edit

Grant Administrator May 2011 – December 2011

Inceptive Solutions Inc. Toronto, ON

• Awarded responsibility of content writing and editing of company website

• Responsible for receiving confidential documents and implemented well-organized, systematic filing procedures

• Executed competitive intelligence research and reporting for North American market

• Continuously provided profitable business solutions benefiting everyday internal operations

• Developed and maintained respected rapport with grant applicants based on exceptional client relations and industry knowledge

• Methodically created weekly reports highlighting vital research and grant statistics for the CEO Transcriber September 2010 – September 2011

Cineflix Toronto, ON

• Converted interviews from video and audio files to verbatim documents for Discovery Channel’s ‘Cold Blood’ and ‘Dual Suspects’ television broadcasts

• Developed an excellent rapport for continual and flawless completion of transcripts prior to strict and ever-changing deadlines

Photographer’s Assistant December 2005 – June 2006 Westside Studio Toronto, ON

• Trained and worked alongside four of North America’s top commercial photographers

• Methodically coordinated casting calls with talent agencies, creative directors and respective photographer(s)

• Efficiently organized administration and catering for respected clients during casting calls and commercial photo shoots

• Systematically organized, updated and maintained film and digital archives

• Responsible for incoming and outgoing shipments

• Performed receptionist duties

• Awarded position to assist with production of many well-known commercial advertisements BROOKE NODDLE

CERTIFICATIONS, LICENCES AND AWARDS

G Class Driver’s License

Ministry of Transportation of Ontario

Private Security License: 11115194

Ministry of Community Safety and Correctional Services Reliability Clearance

Federal Government of Canada

Issued: 11/2013

Expiry: 11/2023

Community Policing Ambassador

Toronto Police Service

Issued: 11/2017

Marilynn Booth Award: Leaders in Learning — Academic Excellence and Dedication Ryerson University, 2016

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