Jennifer M. Orban

**** *. ********* ***** / ******, Illinois 61615 / 815-***-**** (mobile) / adyr0n@r.postjobfree.com

1

25+ years of non-profit executive management including operations, internal and external affairs, strategy, grant and fiscal management and analysis experience. Expert in policy development and systems management. Experience in developing and leveraging community and civic relationships to promote Community Action Agency mission. Operations Management Change Management

Program Development Volunteer Management

Resource Mobilization Contract Negotiation

Financial Management Strategic Planning

Grant Writing Resource Development

Community Development Board Relations

Member/Partner Recruitment Training/Education

Public Relations/Marketing Public Speaking

CREDENTIALS

• Currently completing ROMA (Results Oriented Management and Accountability) Trainer Certification (NCRT)

• SAMHSA SOAR (SSI/SSDI Outreach, Access, and Recovery) Trained PEORIA CITIZENS FOR ECONOMIC OPPORTUNITY, INC. (Peoria, IL) Chief Operations Officer August 2022 – Present

Executive leader who is responsible for maximizing the effectiveness of the organization through operational oversight and strategic leadership. In addition to managing internal operations, an integrator of the organization’s leadership, supporting effective planning, decision-making and collaboration. Oversees the agency’s five major programs: Community Services Block Grant Program, Head Start – Birth to 5 Program, Weatherization Program, Food Bank, and Low-Income Home Energy Assistance Program. Responsible for CSBG Organizational Standards and all Results Oriented Management and Accountability (ROMA) activities. MID CENTRAL COMMUNITY ACTION, INC. (Bloomington, IL) Chief Operations Officer August 2021 – August 2022 Promoted to Executive Leadership position to ensure that the entire business structure can collaborate effectively and meet goals according to an overarching timeline and budget. Develops and implements strategies, procedures and business plans needed to enhance company growth.

• Selected to Lead Strategic Business Initiative

• Serving as Director of Next Step LISC™ Financial Opportunity Center and Income Support Community Services Block Grant (CSBG) Program

• Directs and reviews the development of program plans and budgets; provides adequate staff and resources to meet programmatic goals.

• Reviews and evaluates the results of program operations expenditures

• Maintains grant compliance and reported program outcomes to funding sources

• Ensures programs and services utilized best practices and achieved or exceeded outcome goals Jennifer M. Orban

1020 W. Deerbrook Drive / Peoria, Illinois 61615 / 815-***-**** (mobile) / adyr0n@r.postjobfree.com

2

Senior Director of Strategic Initiatives December 2020 – August 2021 Promoted to Senior Executive Leadership position responsible for agency vision, operations, outcomes, and compliance in conjunction with Executive Director. Served as Director of Next Step LISC™ Financial Opportunity Center and Community Services Block Grant (CSBG) Program Manager. Managed CSBG CARES Help Illinois Families Initiative in McLean and Livingston Counties providing essential services during COVID-19 to eligible families seeking emergency assistance to cover costs of utility bills, rent, temporary shelter, food, and other household necessities. Department lead responsible for researching and making recommendations to expand services including sustainable business initiatives.

• Expanded number of agency partnerships to meet the needs of low-income families and community

• Developed and maintained effective programs and special projects

• Managed budget and fiscal reporting and supervise staff of five

• Maintain grant compliance and report program outcomes to funding sources demonstrating a result orientated approach

Director of Strategic Initiatives September 2020 – December 2020 Department lead responsible for researching and making recommendations to expand services including sustainable business initiatives and identifying projects that will achieve revenue generating results. Responsible for forming and sustaining partnerships related to affordable housing.

• Formed effective partnerships with community to provide enhanced community services

• Maintained grant compliance and reported program outcomes to funding sources

• Oversaw and ensured application data and verification was entered correctly and in a timely manner

• Provided leadership to and managed a team of seven SUPPORTIVE HOUSING PROVIDERS ASSOCIATION (Springfield, IL) September 2018 – September 2020 Illinois Coordinator, Central & Southern Regions

SHPA representative to the Central & Southern Illinois network of supportive housing providers, planning bodies and collaborations. Responsible for training & technical assistance to association members, resident supports and activities, and advocacy for increase in supportive housing and services funding in the state of Illinois.

• Performed on-site program visits, coaching, and training on grant compliance and reporting to IDHS Bureau of Homeless Services Supportive Housing grantees

• Assessed, evaluated, and monitored program progress, including metrics, outcomes, services delivery, budgets, and management effectiveness

• SAMHSA SOAR (SSI/SSDI Outreach, Access, and Recovery) Lead Jennifer M. Orban

1020 W. Deerbrook Drive / Peoria, Illinois 61615 / 815-***-**** (mobile) / adyr0n@r.postjobfree.com

3

MID CENTRAL COMMUNITY ACTION, INC. (Bloomington, IL) June 2017 – September 2018 Promoted to Director Next Step and Housing Opportunities Department lead responsible for achieving housing counseling and financial opportunity center model (Next Step) results through existing activities and programs, including applicable grant preparation, monitoring, and ensuring multiple grants compliance.

• Implemented Plan of Change coaching programs and services

• Reported program outcomes to funding sources

• Developed program operations and procedures

MID CENTRAL COMMUNITY ACTION, INC. (Bloomington, IL) September 2016 – June 2017 McLean County Income Support Services Coordinator

Responsible for keeping office operations and procedures for Income Support Services in McLean County, including coordinated delivery of federal and state energy assistance programs and grant management; ensured timely and accurate processing of payment requests; assisted in the delivery of Income Support coaching strategies.

• Formed effective partnerships with community to provide enhanced community services

• Maintained grant compliance and reported program outcomes to funding sources

• Oversaw and ensured application data and verification was entered correctly and on time PEORIA CITIZENS FOR ECONOMIC OPPORTUNITY, INC. (Peoria, IL) April 2015 – September 2016 Community Services Block Grant Program Manager

Management and oversight of Community Services including economic development, transitional shelter services

(rental assistance, emergency services, and food vouchers), prescription drug assistance, food bank, community action scholarship program, CSBG Organizational Standards and all Results Oriented Management and Accountability

(ROMA) activities

• Expanded number of agency partnerships to better meet the needs of low-income families and community

• Ensured programs and services utilized best practices and achieved or exceeded outcome goals

• Developed and maintained effective programs and special projects

• Prepared and managed budget, supervised staff

• Prepared state and federal grant applications

• Maintained grant compliance and reported program outcomes to funding sources

• Appointed as Chair of Local Boards in four Illinois counties to administer FEMA/Emergency Food and Shelter Program Funds

Jennifer M. Orban

1020 W. Deerbrook Drive / Peoria, Illinois 61615 / 815-***-**** (mobile) / adyr0n@r.postjobfree.com

4

TRI-COUNTY LONG TERM RECOVERY, LLC (Central Illinois) July 2013 –July 2016 Founding Board Member, and Vice Chair, Board of Directors Collaborated with community-based agencies including American Red Cross and the cities of Washington, East Peoria, Pekin and Delavan, Illinois in a disaster recovery environment coordinating funders forum and financial resources for people who had been affected by natural disaster. CRITTENTON CENTERS (Peoria, IL) July 2013 – October 2014 CEO/President

Achieved strategic goals established by the Board of Directors and ensured compliance related to grants, licensing, accreditation, and governmental contracts.

• Managed 50 agency personnel providing crisis nursery (emergency and respite care for infants and children, birth to age 6), child development and family services

• Developed and implemented tracking system for billing to state agencies to streamline system and facilitate payments

• Expanded family services program to provide more intensive parent education opportunities

• Expanded number of agency partnerships to better meet the needs of families

• Utilized TIF monies to mitigate facility issues

• Ensured programs and services utilized best practices and achieved or exceeded outcome goals

• Developed and maintained effective media relationships

• Maintained $2 million budget while expanding programming ENACTUS UNITED STATES (Springfield, MO) December 2011 – July 2013 Vice President – Programs

Collaborated with college deans and Fortune 500 executives to mobilize college students on 500+ campuses to become socially responsible entrepreneurs through outreach projects that improved the quality of life and standard of living for people in need.

• Provided leadership skill training for 1500+ college students

• Communicated new brand to college students and faculty and successfully mitigated their resistance to change

• Developed annual and long-term strategic plan for the national campus program

• Conducted faculty survey, analyzed reasons for declining participation and created implementation of a three-year plan for improvement

• Developed team training manual in collaboration with Vice President/Programs Worldwide and various country program directors

• Provided leadership development and presentation skill training to numerous teams in preparation for national competition and to the Belmont University team in preparation for their winning 2012 World Cup international competition

• Prepared and managed budget, supervised staff of eight Jennifer M. Orban

1020 W. Deerbrook Drive / Peoria, Illinois 61615 / 815-***-**** (mobile) / adyr0n@r.postjobfree.com

5

GIRLS SCOUTS OF THE MISSOURI HEARTLAND (Springfield, MO) July 2008 – November 2011 Chief Executive Officer

Oversaw national realignment impact resulting in consolidation of five underperforming councils into a single, successful council.

• Increased membership by more than 17%, ranking third in nation

• Oversaw $5 million annual budget, 65 employees, 5,000 volunteers

• Cultivated philanthropic relationships with businesses and coordinated fundraising extraordinary events

• Developed long-term vision and communicated effectively in the media during time of divisiveness

• Obtained funding through 23 United Ways and United Funds

• Diversified funding sources to increase revenue

• Successfully reduced operating budget by more than $400,000 without sacrificing programming

• Led year-long Strategic Learning process resulting in resources being directed to achieving five strategic priorities: consistent delivery of services, funding, talent management, marketing and communications, organizational systems

EDUCATION

• Master of Science (Human Services Administration), National-Louis University, Wheaton, IL

• Bachelor of Science (Education), Southern Illinois University, Carbondale, IL

• Advanced Studies: Employee Assistance Programs, Governors State University, University Park, IL

• Bradley University, Foster College of Business, Building Leaders-Achieve Your Potential Professional Development Program

• SAMHSA SOAR (SSI/SSDI Outreach, Access, and Recovery) Trained (2020)

• NeighborWorks America – Cultural Revolution – Transformational Change for a Sustainable Business Model

(2022)

AWARDS

• National-Louis University 2009 Distinguished Alumni Award - honoring alumni who have demonstrated the highest degree of excellence in such areas as community leadership, humanitarian service, career achievement and social justice.

• WEEK TV 25 Women in Leadership Award (2014)

Contact this candidate