Mesha Holmes

Cell 623-***-****

ady62p@r.postjobfree.com

PROFFESSIONAL SUMMARY

Enthusiastic and friendly Mixologist, with a Hospitality Operations Manager background, who provides accurate and high-quality service in all environments. Skilled at mixing and serving classic cocktails, taking orders, training, and managing staff, managing cash, and balancing receipts, stocking the bar, maintaining bar inventory while focusing and managing day to day operation of the restaurant. Specializing in establishing connections with patrons and providing excellent customer service.

HIGHLIGHTS

•Operations Manager

•Bar Manager

•Floor/Shift Supervisor

•Cocktail preparation

•Barista

•Cocktail menu development

•Cocktail Curations

•Stock and inventory

•Cleaning and sanitation

•Customer service

•Enthusiastic

•Keen

•Energetic

WORK EXPERIENCE

April 2022-Present: Chic Chef Co., Phoenix, AZ Operations Manager/Lead Mixologist/Bar Manager

responsible for the day-to-day operations of the Café/Wine Bar, including the kitchen, dining room, and bar areas

Craft and serve alcoholic beverages based on customer requests

Cocktail curation

Content creation

Scheduling

Interviewing, hiring, and training of all FOH staff

October 2021-January 2022: Superstition Downtown, Phoenix, AZ Server/Trainer/Bartender/Shift Supervisor

•Educate patrons on the origins of Mead

•Bartender

•Server Extraordinaire

•Server Trainer

•Shift Supervisor

April 2019 to March 2020: The Dylan, Brea—Brea, CA Lead Bartender

•Systematized orders in a fast paced, high stress environment

•Streamlined and managed multiple tasks simultaneously and under pressure, while maintaining composure and cheerful outlook

•Recognized by Bar Manager & General Manager as an asset to the team

•Enhanced people skills by managing and resolving bartender/server and customer concerns when the manager was not available

•Promoted from Barista to Barista/Bartender Trainer after being with the company for 5 months

•Promoted to Assistant GM after 6 months of being with the company

•Monitored and ordered the stock and ingredients for the Bar and the Barista station

•Bar/Barista stock and Inventory

•Managed/scheduled Bar and Barista staff via 7 Shifts

May 2018-April 2019: The Savoy Entertainment Center/Nightclub, Inglewood, CA Bartender

•Excelled on building employee and guest relations and providing top quality service in a constantly high energy, fast paced, high stress environment

•Delivered exceptional customer service to patrons while driving additional revenue through upsell and cross sell efforts

•Chosen out of several candidates to work all special events, such as private concerts, celebrity comedy nights and day parties

May 2016-Feb 2017: Garcia’s, Los Avenida’s, Phoenix, AZ Bartender/Server

•Delivered exceptional service to guests, building a strong client base

•Took guest food and beverage orders accurately

•Executed cocktails in a demanding environment

•Opened and closed the bar

•Served/Bartended all banquets and private parties

January 2013-January 2016: Mi Familia Mexican Food, Phoenix, AZ Cashier/Server/Bartender

•Coordinated opening and closing restaurant duties including cash out floats, maintaining bar inventory, station prep, bar setup and closedown

•Multi-tasked in a challenging environment providing exceptional customer service, while taking customer food/beverage orders, cocktail preparation, and expediting food to bar patrons

•Honed leadership skills by taking on some leadership and training roles

•Promoted after 6 months of serving to Bartender

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