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Customer Service Warehouse Associate

Location:
Chicago, IL
Salary:
21$
Posted:
August 21, 2023

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Resume:

Elliott Myers

Chicago, IL *****

ady3qq@r.postjobfree.com

708-***-****

Summary

Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Hardworking Warehouse Associate commended as a reliable and safety-conscious individual with 1 1/2 years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading and unloading trucks and order picking and packing.

Also A very Productive Warehouse Associate with forklift training over A 10 month time period in warehouse-based logistics. Detail-oriented with extraordinary problem-solving abilities. Skilled in receiving freight, shipping and maintaining and tracking inventory. Physically fit and agile to lift over 175 pounds. Receives and deliver goods in fast-paced warehouse settings. Diligently moves materials with organized approaches and safe equipment operations skills. Team-oriented and efficient in meeting challenging daily demands. Resourceful Warehouse Associate with hands-on experience in dock operations, material handling and documentation. Proficient in schedule and inventory maintenance, loss prevention and heavy equipment operation. Accustomed to working flex schedules, weekends and holidays. Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills! Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Skills

- Root Cause Analysis - Able to lift and carry [50-100lbs] - Adaptive team player

- Project Support Experience - Materials transport - Product organization

- Standards Development - Merchandise Stocking - Heavy lifting

- Product Reviewing - Shipping oversight - Inventory tracking

- Pallet Jacks - Workload Priorities - Loading and unloading

- Forklifts - RF scanning devices - Safety Methods

- Materials handling and transport - Loss prevention - Freight operations

- Facilities maintenance - Boxing and labeling - High-energy attitude

- Material Safety Data Sheets - Dependable and reliable - Customer relations

- Warehouse operations

- Able to stand for [10-13 hours]

- Food safety and Sanitation

- Opening and closing Procedures

- Team member Motivation

- Relationship Building

- Flexible Schedule

- People Skills

- Public Policy

- File Management

- Problem-solving abilities

- Professional Correspondence

- Continuous Development

- Safety Understanding

- Communication

- Basic Math

- Team Building

- Freight Labeling

- Wrapping and Boxing

- Invoice Verification

- Material Handling

- Quality Control

- Warehouse Tools Operation

- Manual Dock Chain Pulling

- Able to lift and carry [200lbs]

- Packaging and Picking

- Stockroom Procedures

- Report Generation

- Mentoring and Training

- Inventory Replenishment

- Merchandise restock

- - Vendor relations

- Conflict meditation

10/2019 - 11/2019

N/A Chicago, IL

Apollo Plastics

● Collected and prepared samples for third-party testing, obtained and evaluated results and made forward-thinking choices about materials options.

● Used standard operating procedures to deliver chemicals and plastics of desired consistency.

● Vetted suppliers and monitored material quality to optimize supply chain and enhance product quality.

● Compiled evidence such as photographs and measurements and produced through reports detailing results.

● Evaluated technical specifications and economic factors to maintain product design objectives.

● Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

● Prioritized and organized tasks to efficiently accomplish service goals.

● Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

● Demonstrated self-reliance by meeting and exceeding workflow needs. 07/2020 - 10/2020

Nissan Motor Corporation Evanston, IL

Nissan Autobarn

● Provided transport for customers and dealership personnel

● Maintained grounds, buildings and organized vehicle lot and storage areas.

● Inspected vehicles for stains and debris and returned clean and tidy vehicles to customers.

● Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.

● Supported parts department with deliveries and pickups.

● Contributed to service ticket writing and tagging of customer vehicles.

● Maintained inventory of necessary supplies.

● Tracked and documented completed duties.

● Sanitized frequented areas and equipment using approved supplies.

● Performed basic maintenance and cleaning.

● Demonstrated dedication and work ethic through consistent attendance and top-level performance.

● Maintained a clean and tidy appearance in reception, waiting areas and hallways.

● Cleaned various work areas by mopping, vacuuming and polishing mirrors.

● Removed leaves and debris from driveway, sidewalks and other areas as directed by management.

● Cleaned common areas following established schedules and prescribed methods.

● Moved and worked with vehicles to support sales activities.

● Secured buildings by locking rooms and main entrance doors and setting alarms.

● Traveled to local vendors to pick up supplies or equipment repairs.

● Walked property and grounds, picking up trash and debris to maintain curb appeal.

● Liaised with security and other staff to facilitate emergency procedures.

● Drove vehicles to different areas of dealership to meet display standards.

● Received deliveries via freight elevator, moving to appropriate locations within the building.

● Responding to spills, bathroom malfunctions and potential hazards to reduce injuries.

● Assisted with snow removal and management of winter upkeep. 11/2020 - 02/2021

Jimmy John's Lincolnwood, IL

Food Delivery Driver

● Carried food in insulated bags to maintain hot or cold temperature.

● Picked up meals from local restaurants and dropped off at residential and business customer locations.

● Documented time of delivery to record completion of order.

● Collected tips from customers through hands-free electronic methods.

● Recorded weekly hours and mileage for accurate payment.

● Delivered fresh food to customers across the local area.

● Communicated with restaurant staff to coordinate deliveries and obtain destination addresses.

● Reported delays due to breakdowns, weather or traffic conditions or other emergencies.

● Analyzed customer address to determine best route for timely delivery.

● Maintained vehicle according to company and state safety requirements.

● Planned and followed efficient routes using physical maps and GPS applications.

● Applied defensive driving and safety techniques to prevent accidents.

● Contacted customers prior to delivery to coordinate delivery times.

● Obtained receipts or signatures for delivered goods, collecting payment for services when required.

● Obtained and maintained proper delivery authorization and pickup documentation.

● Obtained signatures on all invoices and credits to stay on top of paperwork requirements.

● Processed shipment documents neatly and efficiently for each load.

● Operated manual and mechanical equipment safely to minimize injury and accident risks.

● Obtained signatures needed to complete and process paperwork.

● Presented order bills and collected payments for deliveries.

● Promoted positive customer service by delivering on-time shipments and fully resolving issues.

● Recorded expenses and maintained receipts.

03/2021 - 12/2021

Staffmark Des Plaines, IL

Warehouse Machine Operator

● Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.

● Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

● Documented daily production data and submitted accurate time logs to keep management up-to-date.

● Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment.

● Packed and labeled merchandise to prepare for loading and shipment to customers.

● Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

● Maneuvered forklift over and around loaded pallets, boxes and other materials.

● Maintained current forklift training and certification as required by company policies.

● Unloaded incoming items from trucks and rail cars and transported materials to the staging area.

● Transported material to correct locations and documented inventory changes.

● Inspected lifts before use to prevent damage to goods.

● Reported safety and quality issues to management.

● Tied and secured loads to prevent shifting or damage to items.

● Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.

● Checked shipments for damaged or incorrect items.

● Squared stacked displayed materials for safe and orderly conditions.

● Packaged, labeled and tagged goods before transfer.

● Communicated with supervisor and other warehouse staff to coordinate work.

● Maintained yard appearance, keeping ground clean and clear.

● Moved freight, stock and other materials to and from storage and production areas and loading docks.

● Troubleshoot problems to resolve equipment issues.

● Operated power material handling equipment to accurately select and palletize loads.

● Used handheld scanners for warehouse management system compliance.

● Prepared finished stock for shipment by identifying, pulling and packing the product.

● Tracked materials moved for stocking purposes and to complete logs for management.

04/2021 - 01/2023

Siemens Buffalo Grove, IL

Warehouse Machine Operator/Material Handler

● Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.

● Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

● Documented daily production data and submitted accurate time logs to keep management up-to-date.

● Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment.

● Packed and labeled merchandise to prepare for loading and shipment to customers.

● Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

● Maneuvered forklift over and around loaded pallets, boxes and other materials.

● Maintained current forklift training and certification as required by company policies.

● Unloaded incoming items from trucks and rail cars and transported materials to the staging area.

● Transported material to correct locations and documented inventory changes.

● Inspected lifts before use to prevent damage to goods.

● Reported safety and quality issues to management.

● Tied and secured loads to prevent shifting or damage to items.

● Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.

● Checked shipments for damaged or incorrect items.

● Squared stacked displayed materials for safe and orderly conditions.

● Packaged, labeled and tagged goods before transfer.

● Communicated with supervisor and other warehouse staff to coordinate work.

● Maintained yard appearance, keeping ground clean and clear.

● Moved freight, stock and other materials to and from storage and production areas and loading docks.

● Troubleshoot problems to resolve equipment issues.

● Operated power material handling equipment to accurately select and palletize loads.

● Used handheld scanners for warehouse management system compliance.

● Prepared finished stock for shipment by identifying, pulling and packing the product.

● Tracked materials moved for stocking purposes and to complete logs for management.

04/2023 - 08/2023

US FOODS 800 Supreme Drive, IL

Night Shift Order Selector

● Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.

● Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

● Documented daily production data and submitted accurate time logs to keep management up-to-date.

● Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment.

● Packed and labeled merchandise to prepare for loading and shipment to customers.

● Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

● Maneuvered forklift over and around loaded pallets, boxes and other materials.

● Maintained current forklift training and certification as required by company policies.

● Unloaded incoming items from trucks and rail cars and transported materials to the staging area.

● Transported material to correct locations and documented inventory changes.

● Inspected lifts before use to prevent damage to goods.

● Reported safety and quality issues to management.

● Tied and secured loads to prevent shifting or damage to items.

● Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.

● Checked shipments for damaged or incorrect items.

● Squared stacked displayed materials for safe and orderly conditions.

● Packaged, labeled and tagged goods before transfer.

● Communicated with supervisor and other warehouse staff to coordinate work.

● Maintained yard appearance, keeping ground clean and clear.

● Moved freight, stock and other materials to and from storage and production areas and loading docks.

● Troubleshoot problems to resolve equipment issues.

● Operated power material handling equipment to accurately select and palletize loads.

● Used handheld scanners for warehouse management system compliance.

● Prepared finished stock for shipment by identifying, pulling and packing the product.

● Tracked materials moved for stocking purposes and to complete logs for management.

Education and Training

06/2020

William Howard Taft High School 6530 W Bryn Mawr Ave High School Diploma

● Completed continuing education in Media

● Thesis: My High School experience

● 3.0 GPA



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