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Customer Service Call Center

Location:
Verona, 37123, Italy
Salary:
18.00
Posted:
August 18, 2023

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Resume:

Tameka Alexander

San Bernardino, CA *****

ady1ji@r.postjobfree.com

+1-909-***-****

Authorized to work in the US for any employer

Work Experience

Covid Tester

T&T staffing agency - Redlands, CA

January 2022 to Present

Testing individuals for Covid 19. Filling out papers letting the individual know whether they are positive or negative of having the Covid 19 virus.

Cashier/Customer Service

Stater Bros Markets Inc. - Bloomington, CA

June 2003 to December 2014

Stater Bros. Markets

Courtesy Clerk

Pushed carts: Bagged groceries; Swept floor throughout the stores; Assisted customers with grocery bags to their car; Cleaned bathrooms; Made announcements of advertised products of the week. Service Deli Clerk:

Ordered needed products in the department; Sliced meats and cheeses; Baked and fried chicken; Assisted customers when assistance was needed; Cleaned department ( meat/ cheese slicers, oven, fryer, salad cases, floors, windows) Stocked products that were ordered in FIFO method. General Merchandised Clerk

Stocked products that needed to be filled; Ordered products that needed to be filled; Assisted cashiers when the assistance of courtesy clerks were low; Kept items that were advertised filled. Night Stock Crew/ Stock Crew Manager:

Pulled out pallets; Broke pallets down, and separated items that were in the appropriate aisles; Stocked items onto shelves through FIFO method; Ordered products ; Used electric jack/ BIG JOE; Completed all tasks that were directed from the main manager or supervisors. Cashier:

Greeted customers; Scanned items; Handled cash/debit/ credit cards/checks; Assisted customers with problems that they may have had; Kept cash register area neat and clean; Stocked products that were low or empty onto the shelves. Bloomington, CA

Education

high school diploma

Upland High School - Upland, CA

Skills

• Food Service (4 years)

• Store Management Experience

• Typing (1 year)

• Retail Sales (2 years)

• Cashiering (1 year)

• Cash Handling (1 year)

• Food Preparation (4 years)

• Customer service

• Food safety

• Food handling

• Assistant manager experience

• Food production

• Meal preparation

• Merchandising

Assessments

Food Service: Customer Situations — Proficient

March 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient

Customer focus & orientation — Proficient

October 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Call center customer service — Proficient

October 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills Summary

Typing skills, excellent in social skills and customer service. Work well under stressful environment. Willing to work flexible hours. Goal is to help company grow. Enjoy working with others. Worked at previous job for over 11 years.



Contact this candidate