JA'NAY GRAHAM
*** ****** ** ***********, ** · 740-***-****
adxqvg@r.postjobfree.com
As an employee of a company my objective is to find advancement. As well as seek growth and knowledge that will help the employer thrive at its best. I have a tenacious quest for success and learning. I am skilled at taking on leadership roles that build professional relationships with patrons/guests/clients.
EXPERIENCE
DISPATCHER, SAW TRANSPORTATION
Received and transmitted pure and reliable messages. Communicated with insurance companies in regards to pay, late and or canceled routes/pick-ups
Mapped routes and assigned to drivers
Tracked vehicles to ensure clients safety.
Answered phones, filed and completed employee paperwork. HOMEMAKER, NATIONAL CHURCH RESIDENCES
Gave emotional support to clients
Daily food prep as well as ordering meals
Cleaned homes/apartments
Aided patients in medication
Documented change in behavior
Assisted in showers/ changed wound dressings
Documented ALL movement throughout the day
Adviser, Teleperformance
Handled inbound calls
Fulfilled customer requirements by answering questions on financial history and theft of credit cards
Educated customers on merchandise and company policies Tracked orders via UPS, FEDEX
Created reports for every calls
Shipping & Receiving Clerk, Tech Data
Created BOL's, Tracking numbers and invoices
Packed/shipped refurbished medical devices
Logged medical devices into system/inventory
Picked devices from special location
Aided in deliveries and pick up
Created international accounts for products
SKILLS
Customer Services
computer Skills i.e excel, Microsoft & ability to learn special systems Multi-tasking
Technical Skills
Telephone Etiquette
Organization
Initiative and Problem solving
Communication
Dependability
Prioritizing
Sales
Marketing