Sales Associate Customer Service
Resume:
Danielle Cerda
Resume
Fontana, CA *****
adxofk@r.postjobfree.com
Think Together, Fontana, 16175 Arrow Blvd Fontana CA 92335 adxofk@r.postjobfree.com
Friendly Lead Cashier tasked with mentoring, training and assisting Fontana, CA other employees with completing tasks. Well-rounded and hardworking leader willing to take on new or increased level of responsibilities to enhance team success. Proven relationship-builder with motivational approach. Skills
Service-driven Lead Cashier with expertise in maintaining store appearance to promote positive, customer experience. Considered smart, ● Customer assistance adaptable and strong team contributor. ● Communication skills
• Cash register skills
• Maintaining store appearance
• Cash handling
• Program Leader
Think Together, Fontana, 16175 Arrow Blvd Fontana CA 92335 adxofk@r.postjobfree.com
2/2019-Present
• Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
• Conserved time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
• Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Maintained customer confidence and protects operations by keeping information confidential.
• Prepared reports by collecting and analyzing information.
• Provided historical reference by developing and utilizing filing and retrieval systems
• Assist students individually or in small groups with lesson assignments for the purpose of presenting and/or reinforcing learning concepts and reaching their academic goals and potential.
• Implements instructional learning activities for the purpose of improving students academics physical and social skills.
• Promote good habits for the purpose of improving the quality of students outcomes and encouraging students development
• Takes initiative when needed to
Sales Associate/ Cashier 5/2017-7/2018
Deseret Industries, Fontana, CA
• Greeted customers.
• Assisted & recommended customers in choosing clothing merchandise.
• Arranged custom tailoring for customers.
• Maintained a working relationship with team members and clients.
• Restocked sales floor
• Contacted customers regarding sales events.
• Greets Customers at the registers and on the floor, creates seasonal clothing displays according to color and season, recovers store fitting rooms and registers ● Merchandises and organizes clothing according to company specification ● Friendly and helpful to customers on the sales floor and at the register
• Answers telephone with professional courtesy
• Able to work on a team and independently
• Able to multitask in a fast paced environment
• Listens to and meets customers’ needs
Skills: Customer Service, Retail Merchandiser, Retail Cashier, Professional Phone Skills, Computer Skills, Basic Knowledge of Microsoft Office, Excel, Telephone Courtesy, Active Listening, Time Management, Managing a Classroom, Instructing, Coordinating Lesson Plans, Filing Paperwork, CPR CERTIFIED
I’m going to college. My major is nursing and i took psychology and sociology. I was in a peer leading class at my high school and would talk to students about their problems. I was a counselor for high school students. 60 college units
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Staff training
Mc Donald’s - Fontana, CA
July 2019 to August 2021
Coupons and gift cards
● Helped customers complete purchases, locate items and join reward ● Credit card processing programs to promote loyalty, satisfaction and sales numbers ● Payment processing
● Mentored new team members on registers, meeting customer needs, ● Heavy lifting maximizing group performance and maintaining high satisfaction ● Cash register systems with customers ● Order taking
● Built effective training and coaching strategies to optimize team performance
● Educated employees on all job tasks, including register use, merchandising and customer service Education
● Reviewed and resolved differences between accounting information Expected in 05/2020 and cash drawer
Fontana High School
● Educated customers on promotions to enhance sales Fontana, CA
● Assisted customers by answering questions and fulfilling requests HS Diploma: High school
● Mentored other store employees in customer service and assistance to help improve overall satisfaction
● Processed payments effectively and accurately handled cash, credit, debit and personal check transactions
Education
Associate's degree in Nursing
Chaffey College - Rancho Cucamonga, CA
August 2020 to Present
High school or equivalent
Bachelor's degree
Skills
• Sales
• Merchandising
• Supervising experience
• Teaching
• Classroom management
• Childcare
• Early childhood education
• Customer service
• Microsoft Office
• Experience with children
• Computer skills
Contact this candidate