Mia R Alexander

*** * **** *** *** C

Columbus, Ohio 43224

614-***-****

adxnzt@r.postjobfree.com

Objective: Motivated Customer Service Manager with engaging personality and flexible approach. Upbeat,friendly,and anticipating Customers’ needs to facilitate them as much as possible

Experience: Dave and Busters Columbus, Ohio

Server/Bartender 05/13/2022 to Current

• Provide professional, responsive and friendly beverage & food service to members /

guests

• Demonstrate complete and accurate knowledge of the full menu, wine and drink list,

dessert menu, specials and buffet items

• Be attentive to members’ needs, circulate the room as needed and respond quickly.

Always be ready to take food and beverage orders with chits and pencils on hand at all

times

• glassware, ice swizzle

sticks, napkins, straws etc.

• Handle complaints with professionalism and tact.

AAA Auto Group Worthington, Ohio

Customer Service Representative 05/13/2018 to 06/25/2020

Providing introductory information to new customers

Ensuring that customers are satisfied with products or services

Following up with clients or customers to check that they’re still satisfied with any purchases

M.R.S Associate Columbus, Ohio

Collections Manager 01/30/2004 to 12/17/2012

Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy.

Create and implement strategies to increase the number of successful collections on outstanding debt.

Recruit, hire, train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload.

Victoria Secret October 2020-February 2021

Logistics Inventory Clerk

Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigates problems.

Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports.

Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves.

Processes and/or approves invoices for payment.

Processes and documents return as required following established procedures.

Performs routine clerical duties, including data entry, answering telephones, and assisting customers.

May serve as cashier and handle cash and cash-related payments.

May lead, guide, and train staff/student employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation.

Performs miscellaneous job-related duties as assigned.

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