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Service Representative Forklift Operator

Staten Island, NY
May 31, 2023

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Terrance Lide

Columbia, SC *****


To obtain employment with a company where I can use my previous factory and warehouse skills to meet organizational goals. The ideal position would allow me to work part time or full time on the third shift and utilize my skills in packaging, stocking, picking and attention to detail. Authorized to work in the US for any employer

Work Experience

Truck Driver Class A CDL

C.R. England - Valparaiso, IN

November 2021 to Present

Over the road and dedicated. Clean driving record. DOT certification . TWIC card Government Data Specialist


March 2020 to Present

• Follow defined Service program information, processes, and procedures

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.

• Adhere to Service approved scripts in conducting interviews and completing forms.

• Enter data into desktop application to accurately capture all responses.

• Adhere to the Title 13 requirements for maintaining confidentiality of all Service data.

• Follow defined Service guidelines as they apply to completing Service forms. Self Employed

Self Employed

March 2014 to Present


* Promote hair services and product sales in the area

* Maintain a clean and organized workstation

* Complete necessary paperwork for each scheduled session to ensure appropriate timing and billings are met

* Performed daily inventories of hair supplies

* Observed all barbering standards of customer services

* Maintain knowledge of current cutting techniques and styles

* Personally, handled customer problems or concerns that ensured appropriate resolution steps were taken that maintained customer satisfaction

Customer Service Representative

Colonial Life

August 2010 to December 2013

* Attracts potential customers by answering product and service questions; suggesting information about other products and services.

* Opens customer accounts by recording account information.

* Maintains customer records by updating account information.

* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

* Recommends potential products or services to management by collecting customer information and analyzing customer needs.

* Contributes to team effort by accomplishing related results as needed. Assembly Line Worker


June 2009 to July 2010

* Received, stored and distributed goods

* Loaded and unloaded shipments

* Prepared receiving reports and other paperwork

* Packed and unpacked orders as and when instructed

* Measured, cut and spooled wire materials

* Verified quantities and items being shipped

Coater Operator


January 2006 to February 2008

* Handled plated glass

* Worked the assembly line

* Operated forklifts and other equipment

* Ensured the proper disposal of broken glass

* Performed maintenance checks throughout the facility

* Ensured proper shipment of outgoing material

* Followed all guidelines given for safety


High school diploma in Business Management

University of Phoenix



• Able to walk/stand for long periods of time

• Lift up to 50lb repeatedly

• Detailed oriented

• Forklift operator

• Machine operator (3 years)

• Order picker (5 years)

• Packaging (5 years)

• Data Warehouse

• Truck driving (1 year)

• Driving

• Box truck

• Manufacturing (10+ years)

• Commercial driving (1 year)

• Tractor-Trailer

• Delivery Driver Experience

• Air Brake

• Route Driving

• Warehouse experience

• Pallet jack

• Dump truck

Certifications and Licenses




November 2021 to August 2022

Driver's License

Air Brake Endorsement

Driver's License

Air Brake Endorsement

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