Center Agent Customer Service

RHODYLYN MARCELO NICOLAS

Contact Number: 093*-***-****

Phone Number: 8712-5803

Email Address: ***********@*****.***

Address: Blk 7 lot 7 Phase 2 Masreli st., Brgy Sta Ana

Taguig City, 1630

Professional Summary

High energy professional with background in customer service well suited to the position of Call Center Agent. Friendly and outgoing with a knack for making others comfortable and de-escalating tense situation.

Objective: To Obtain employment with a company that offers a positive atmosphere and to expand my learnings, knowledge and skills.

Skills

•Customer Service

•Problem Solving

•Adaptability / Teamwork

•Multitasking

•computer literate

Work Experience

Sales Representative (started at October 21, 2014_up to February 3, 2023)

Company Name: Inkbright Trading Corp

•Be knowledgeable about the products

•Identify prospective customers, lead generation and conversion

•Emphasize the features of products to highlights how they solve customer problems

•Answer questions about the products

•Negotiate prices and terms and prepare sales agreements

Education

College Graduate (2 years)

Hotel and Restaurant Management

Leon Ganzon polytechnic college

PERSONAL DETAILS

Age: 42 YRS OLD

Gender: Female

Civil Status: Married

Date of Birth: June 18,1980

Place of Birth: Sagay City,Neg., Occ

Height: 5’6

Weight: 75 kls

Nationality: Filipino

Religion: Christian Catholic

Dialect: English,Tagalog,Ilonggo,Cebuano

Character Reference Position ContactNumber

1. Ms Josephine Lauricio Admin Head 097*-***-****

2. Ms Maricar Parco Sales Manager 091*-***-****

3. Ms.Janice Miguel Accounting Head 092*-***-****

4. Ms.Lou ann Maneja Senior Sales Representative 091*-***-****

5. Ms.Wilany Pagayunan Sales Representative 099*-***-****

Contact this candidate